Hendrick Honda Easley

Mr Jamie Sweet Service Lane Manager always provides excellent exceptional customer care each time I have my car serviced. He is very courteous and very knowledgeable and answers any questions I have. excellent exceptional customer care each time I have my car serviced. He is very courteous and very knowledgeable and answers any questions I have. More

Best Service & Resolved Issue I contacted my service advisor, Chris Frazier, and informed him of a rattle in my dash. He quickly got me a same day appointment, gave me a loaner car I contacted my service advisor, Chris Frazier, and informed him of a rattle in my dash. He quickly got me a same day appointment, gave me a loaner car and fixed my issue by the next day. On top of being super friendly, he provided the best service and resolved my issue. Thank you so much! More

I told the service advisor that while driving, all warning lights came on at the same time and would not go out until I pulled over and stopped the engine. (when attempting to stop engine it required warning lights came on at the same time and would not go out until I pulled over and stopped the engine. (when attempting to stop engine it required holding the start / stop button depressed for several seconds.) This has happened on numerous occasions. I had the batteries replaced in both key fobs which did not help. Also I complained that the brake vacuum booster occasionally lost vacuum over night which makes it difficult to start since the system requires the brake pedal to be depressed when starting. A hard push is then required for the system to recognize the brake pedal has been depressed. Neither of these concerns were noted on the service order even though these concerns were stated on the online service request. The service advisor offered to make another appointment for these concerns. She would not check the computer for a stored code even with me asking for it. All warning lights came on again two days later while driving. I live 12 miles north of Seneca and it takes me approximately 1-1/2 hours to get to this dealer. Last, I had a coupon for synthetic blend oil change and tire rotation for $39.95. I asked for full synthetic and was charged $92.36. More

Since I bought my HR-V in 2017, I have always had it serviced at Hendrick Honda in Easley, SC. Matt White is always my service advisor and is so professional and personable when I bring my car in. I’ve serviced at Hendrick Honda in Easley, SC. Matt White is always my service advisor and is so professional and personable when I bring my car in. I’ve always been pleased with their quick service and great results, whether I need a spot buffed out or just regular service with a car wash. Thank you Matt and the whole service team at Hendrick Honda! More

Had a great experience! Jamie took the time to help me out and to my surprise I found out my Odyssey was covered to be repainted on the top where it was peeling. Thank you so much Jamie! out and to my surprise I found out my Odyssey was covered to be repainted on the top where it was peeling. Thank you so much Jamie! More

Rodney was professional and polite. He had excellent communication skills. Parts were ordered and arrived as promised.. Would recommend him and the dealership! Great job! communication skills. Parts were ordered and arrived as promised.. Would recommend him and the dealership! Great job! More

Fast, Professional, Clean & skilled at what he does. Im speaking of Matt White. Excellent Customer service and he should be in top management. Promote this team member!! speaking of Matt White. Excellent Customer service and he should be in top management. Promote this team member!! More

Pleasant Experience Dustin Street provide a truly no pressure experience of service on our Pilot. No sales pressure. No service pressure. Just good and pleasant service. Dustin Street provide a truly no pressure experience of service on our Pilot. No sales pressure. No service pressure. Just good and pleasant service. Thanks! More

Rodney Shirley always is a pleasure to work with. He is knowledgeable about Honda service and cars. He offers great suggestions and won’t push you to do something unless absolutely needed. He is a wonderfu knowledgeable about Honda service and cars. He offers great suggestions and won’t push you to do something unless absolutely needed. He is a wonderful! Chris Frazier is also a great service team member. He is very welcoming and knowledgeable. He is efficient and will help you get your car serviced quickly. Overall, Hendrick Honda Easley has a great service department! More