Hendrick Dodge
Cary, NC
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Zac was a very pleasant salesman to work with. He showed me a nice Ram 2500... It was good to test drive, but it was not exactly what I was looking for. In addition, I told him that I was still undecided me a nice Ram 2500... It was good to test drive, but it was not exactly what I was looking for. In addition, I told him that I was still undecided between the Ram 2500 and the Ford F250. Before I left, he had the sales manager, Kim, stop by. That is when an otherwise pleasant visit turned horribly sour. Kim was downright condescending and had a lie (er, sales-pitch) for every situation... In less than 60 seconds with him, I was ready to leave... And we did. I might be willing to give the dealership another shot just for Zac, but I cannot imagine how this dealership (oris it all Rick Hendrick dealerships?) treats prospective customers. More
we went to buy a used truck .and they could not come up with any credit score on myself.so we had to put the truck in my wife,s name .so then we proceded to buy the nitro on a trade in .well then when it c with any credit score on myself.so we had to put the truck in my wife,s name .so then we proceded to buy the nitro on a trade in .well then when it came time to do the deal they came up with a, credit score on me . so now they wanted me to sign on all the paper work. I feel it was wrong what they did and poor business practices. I will never buy from your company again. More
Great job finding a Durango to match my request late in Great job finding a Durango to match my request late in the model year. Good service expirence on my first maintenance visits. No issues with the ve Great job finding a Durango to match my request late in the model year. Good service expirence on my first maintenance visits. No issues with the vehicle in first 6 months. More
I have been a customer with Hendrick Dodge for several years. I have bought 3 cars with them. With every experience they have showed great friendly service and the price was GREAT! I would refer anyone years. I have bought 3 cars with them. With every experience they have showed great friendly service and the price was GREAT! I would refer anyone who is looking to purchase a new or used vehicle to them. More
The staff tried to just tell us what we wanted to hear in order to make a sale. When we were processing the final paperwork, we found out we were given false information when deciding to buy the vehicle. We order to make a sale. When we were processing the final paperwork, we found out we were given false information when deciding to buy the vehicle. We were planning to buy the new Dodge Journey... we are now happy owners of a Hyundai Santa Fe. Since our experience I have spoken with many people in the area who have had bad experiences with this dealership. More
Sales manager lied to me and told me that the factory was not taking orders to try to force me to buy a car in stock. I called Chrysler and they confirmed that factory was taking orders. Other dealers co not taking orders to try to force me to buy a car in stock. I called Chrysler and they confirmed that factory was taking orders. Other dealers confirmed this and I purchased elsewhere. Sales manager was arrogant and knew no technical details about the cars. Really be careful with these guys. They move a bunch of cars, will give a decent price if you push hard, but don't trust anything the sales staff tells you. I have since talked to ex- employees and they confirmed that Hendrick Dodge will say anything to sell a car. More