Hendrick Chrysler Dodge Jeep RAM
Birmingham, AL
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Just right We had given up on locating the particular Jeep we were seeking, Copperhead Pearl Wrangler Unlimited, and saw that Hendricks had our second choice, Am We had given up on locating the particular Jeep we were seeking, Copperhead Pearl Wrangler Unlimited, and saw that Hendricks had our second choice, Amp'd, on the lot. We arrived at 7:40pm, 20 minutes before closing. We looked at the vehicles on the lot and decided there were 2 that we were interested in. We went into the showroom and were greeted at the door by the receptionist, who asked what we were looking for and connected us with a salesman. Caleb asked what we were seeking, and said that the Copperhead color was not available. He did remember however that a shipment from another dealership had been received but not checked in. After checking into it, Caleb found that there in fact was a Copperhead Pearl Wrangler Unlimited on the truck. It was exactly the vehicle we were looking for, from color to options. It was now about 9 o'clock, an hour after closing. We offered to return first thing in the morning, but were told the deal could be closed now. Within an hour, we were the owners of our perfect Jeep. The vehicle didn't have the running boards we wanted, but the service department would have them on first thing in the morning, and it would be detailed and ready for delivery. We were called around 9:30am, and picked our Jeep up with ear-to-ear smiles. The Hendricks staff went beyond what I expected to deliver this vehicle to us, and we are extremely pleased and satisfied with our experience. Thanks to the entire staff who helped us find just what we wanted. More
Very Helpful My experience with this dealership was wonderful. The sales staff was committed to my needs and very helpful. They are a dealership with result and I My experience with this dealership was wonderful. The sales staff was committed to my needs and very helpful. They are a dealership with result and I highly recommend them to my friends and family. More
Hendrick Chrysler and dodge jeep ram of Hoover alabama They are the nicest people I have ever dealt with! I highly recommend them. They are the best dealership I have ever dealt with ever!(: They are the nicest people I have ever dealt with! I highly recommend them. They are the best dealership I have ever dealt with ever!(: More
Dear Sales Chase was very helpful and nice one of nicest I have ever dealt with 110% awsome sales guy and staff would recommend to all friends and family Chase was very helpful and nice one of nicest I have ever dealt with 110% awsome sales guy and staff would recommend to all friends and family More
great customer service This was by far the best experience I have ever had from a dealership quality customer service and the they will do what ever it takes to get you in a This was by far the best experience I have ever had from a dealership quality customer service and the they will do what ever it takes to get you in a car that you want I will definitely be a return buyer More
Just Awesome!! I'm military and was in the market for a jeep because I'm being stationed in Alaska. I found Hendrick on the USAA dealership listing. From the moment I'm military and was in the market for a jeep because I'm being stationed in Alaska. I found Hendrick on the USAA dealership listing. From the moment I walked in I was made to feel welcome and priority. Unlike other annoying dealerships who try to push you and rush the process Santrail showed me many options and let me take the time I needed to make my decision. If you're in the market for one of the vehicle Hendrick has to offer I STRONGLY recommend asking for Santrail! She will help you find exactly what your looking for and help you with an amazing price! More
Great experience My wife and I have thought of owning a "fun" vehicle ever since we married almost twenty three years ago. Well after being young "empty nesters " for My wife and I have thought of owning a "fun" vehicle ever since we married almost twenty three years ago. Well after being young "empty nesters " for four years we made the decision to buy a Jeep Wrangler. After several days of researching dealerships within a hundred miles of our home I contacted Hendrix Chrysler, jeep in Birmingham,Within an hour we were contacted by Brad. I explained we would be coming to Hendricks in two weeks on 5/24/14 to pick out and purchase a new wrangler unlimited. When we arrived We were immediately greeted by a salesman, I said we had spoken with Brad and he went to inform him of our arrival. Brad was tied up with another customer so the friendly ladies at the front desk called for an available sales rep, Within five minutes we were greeted by Randall Clark. Randall was very helpful and made sure we were totally satisfied with our experience at Hendricks. I would also like to thank Tonya, Randall's sales manager for being very proactive in our experience as well As a sales and marketing rep and one time car salesman I understand what true customer service is. Hendricks met those expectations and we drove home in our new wrangler unlimited. More
Sales Very good person and very helpful makes you feel very welcomed I will come back any time to buy a car and she! was the one that help me get in to my c Very good person and very helpful makes you feel very welcomed I will come back any time to buy a car and she! was the one that help me get in to my car thank you so much Hendrick More
Happy customer He was very knowledgable and quite friendly. He kept his word and made the price we wanted happen. I would recommend Adam at Hendricks to anyone. He was very knowledgable and quite friendly. He kept his word and made the price we wanted happen. I would recommend Adam at Hendricks to anyone. More
Great Sales Person We came in today to buy a Tahoe. Our salesman, Paul was very knowledgable. He was extremely friendly and made the shopping experience very enjoyable. We came in today to buy a Tahoe. Our salesman, Paul was very knowledgable. He was extremely friendly and made the shopping experience very enjoyable. He was great with my family and did not pressure us at all. Thank you Paul for the great service. More