Hendrick Chrysler Dodge Jeep RAM

No Pressure No pressure Sales Rep...made our experience a very pleasant one. Sales Rep knew the vehicle inside and out which was very helpful in making our decis No pressure Sales Rep...made our experience a very pleasant one. Sales Rep knew the vehicle inside and out which was very helpful in making our decision. More

Shaky steering wheel As always, I received excellent service at Hendrick. Gunter Watkins took my info and made my appointment. He was very friendly and helpful. When I As always, I received excellent service at Hendrick. Gunter Watkins took my info and made my appointment. He was very friendly and helpful. When I arrived at my appointment, Paul Borge was quick and efficient in getting my car checked-in, and getting me on the shuttle to work. Paul kept me updated on the needed repairs to my car throughout the day, and had everything ready to get me on my way when I arrived to pick up my Jeep. Excellent service! I would definitely recommend Hendrick. Ask for Paul! More

THANKS EVELYN IS AWESOME!!!!!!!! SHE MADE THIS A VERY EASY AND ENJOYABLE EXPERIENCE INSTEAD OF A STRESSFUL ONE. THANKS FOR ALL YOUR HARD WORK AND PATIENCE. EVELYN IS AWESOME!!!!!!!! SHE MADE THIS A VERY EASY AND ENJOYABLE EXPERIENCE INSTEAD OF A STRESSFUL ONE. THANKS FOR ALL YOUR HARD WORK AND PATIENCE. More

Hendricks Sales and Service I purchased a 2014 Jeep Cherokee Latitude from Hendricks Jeep Dodge Ram about 30 days ago. Upon discovering some paperwork issues, Jerry Nichols, my I purchased a 2014 Jeep Cherokee Latitude from Hendricks Jeep Dodge Ram about 30 days ago. Upon discovering some paperwork issues, Jerry Nichols, my sales person, and Joel Watson, financing, have diligently worked to resolve these unknown factors. About a week ago, I started hearing what sounded like Power Steering noises and my Battery Low would flash. Today, I took it to them. They were booked up, however, Paul graciously took the time to listen and found the problem. It was rocks lodged between the rotor and backing plate. It was immediately fixed and we test drove it to be sure there was nothing else causing this. While driving, Paul explained my other concerns to me. Basically, educating me about my vehicle and putting my mind at ease. Thank you, Paul, for putting me at the head of the line! I have scheduled an appointment for later, when I know we can discuss my concerns. The whole experience with Hendricks has been and will continue to be GOOD. Highly Recommend them. More

Thanks!!! Evelyn u ROCK!!! Thanks for everything, Perez and I appreciate all your help!! You made our experience 10 times better!! You went the extra mile and Evelyn u ROCK!!! Thanks for everything, Perez and I appreciate all your help!! You made our experience 10 times better!! You went the extra mile and we thank u so much!! More

Awesome service department I've been dealing with Hendricks Jeep Dodge Ram for a little over a year--- particularly with the service department. Over this timeframe I've never e I've been dealing with Hendricks Jeep Dodge Ram for a little over a year--- particularly with the service department. Over this timeframe I've never encountered a problem with my vehicle that they couldn't fix. They've always been able to accomodate me even on their busiest days and that speaks volumes. I take customer service seriously. I deal with Soldiers all day as the Operations NCO. It's my job to provide them with the best level of service so they can succeed. This service department is no different because they want the same for their customers and it shows in their dedication and committment to the job at hand. I also want to extend my gratitude to their service manager, Paul Borge. He exemplifies professionalism and it reflects in his communication from the time I dropped off my Jeep to the time it was ready to be picked up. I received a very detailed (emailed) report on what was completed along with any recommendations for additional service work (if required). I also receive an update on when my Jeep is ready for pickup. He even prepped a courtesy shuttle to/from my office... who could ask for more than that??? I'll definitely choose this dealership for all my Jeep service needs--- time and time again. Thanks, Hendricks!! More

best car dealers i am please with everything and friendly and helpful they work with getting us the best int rate and would buy all my automoblies in the future at hen i am please with everything and friendly and helpful they work with getting us the best int rate and would buy all my automoblies in the future at hendrick in hoover More

great I was very happy with my visit to Hendrick Chrysler Dodge Jeep Ram service center in Hoover. They were fast, friendly and helpful. Very professional. I was very happy with my visit to Hendrick Chrysler Dodge Jeep Ram service center in Hoover. They were fast, friendly and helpful. Very professional. I would definitely recommend. More

Thanks Brad! Brad was awesome and very helpful, would recommend anyone to buy at Hendrick. Worked really well with my trade in and also got a great payment! I love Brad was awesome and very helpful, would recommend anyone to buy at Hendrick. Worked really well with my trade in and also got a great payment! I love my Jeep Patriot! More