Hendrick Chrysler Dodge Jeep RAM
Birmingham, AL
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Above and beyond what I expected! They worked and are still working really hard to find my dream car! Above and beyond! Very impressive! Donald even played with my rambunctious 7 year They worked and are still working really hard to find my dream car! Above and beyond! Very impressive! Donald even played with my rambunctious 7 year old boy while we waited for paperwork to be completed. More
Helped me with Car I bought somewhere else I bought my Jeep Grand Cherokee from a dealer in Atlanta. At the time the purchase was pretty quick and I did not get much information about the cars I bought my Jeep Grand Cherokee from a dealer in Atlanta. At the time the purchase was pretty quick and I did not get much information about the cars navigation system and all the capabilities of the entertainment system. I went to this dealership's service department and asked for help. Brad Horton, a client advisor, spent over 30 minutes going over my SUVs features and was a ton of help. This was my 3rd Jeep and the service department of this dealership is one the reasons I keep buying Jeeps. Thank you Brad! More
My purchase new Ram Best customer service ever 3 deferent people worked to help me even though they were having a very busy day grade AAA service hope everyone has a grea Best customer service ever 3 deferent people worked to help me even though they were having a very busy day grade AAA service hope everyone has a great experience like mine More
Professionalism I dealt with Ms Acker on the sale of my Honda Accord. She was very helpful and was a true professional. She went out of her way to communicate with I dealt with Ms Acker on the sale of my Honda Accord. She was very helpful and was a true professional. She went out of her way to communicate with me and went beyond the call of duty in getting the deal done. She is a winner! More
Awesome Team Robert Hooks "Rocks" he is professional, goes above and beyond for his customers. He works for you the customer to ensure you leave the Car Lot with Robert Hooks "Rocks" he is professional, goes above and beyond for his customers. He works for you the customer to ensure you leave the Car Lot with what you want and at the price you can afford. If you need a car he is the Man to see. Robert Hooks "The Best Car Salesman I know" More
Keke Acker is great! Keke Acker was a pleasure to deal with, treated us in an incredibly professional manner, and gave us a great price for our vehicle. She provided outs Keke Acker was a pleasure to deal with, treated us in an incredibly professional manner, and gave us a great price for our vehicle. She provided outstanding customer service, and I would definitely recommend her to others for your vehicle needs. More
Wonder Woman C&B KeKe "Wonder Woman" Ke Ke made selling my 2010 Jaguar simple and carefree. She took an interest in me and the car I'd come to love. She's C&B KeKe "Wonder Woman" Ke Ke made selling my 2010 Jaguar simple and carefree. She took an interest in me and the car I'd come to love. She's extremely professional and courteous. What can I say.....she's Wonder Woman!!!. Many thanks. Belinda and Cliff More
Trade in Ms.Acker was very pleasant and was attentive to my requests. She listened and communicated well. She went out of her way to contact me various times a Ms.Acker was very pleasant and was attentive to my requests. She listened and communicated well. She went out of her way to contact me various times and was very flexible in her times she was available to meet with me. She also was kind enough to drive me back to my vehicle after the rransaction. Her portion of the dealings with this dealership were pleasant and I appreciate it. As far as my total satisfaction, contrary to the excellent service I received from Ms.Acker, I was equally underwhelmed by the lack of integrity and with the heavy handed "negotiating" that took place between myself and her supervisor. I firmly believe I presente him with a vehicle that was in excellent condition. In fact, the initial quote I received indicated just that. But when he looked up the book value, he conveniently selected the normal condition value, which obviously was significantly less than an excellent condition vehicle. I clearly communicated that to him but he had absolutely no interest in listening to me or providing me with a reasonable offer. I also understand that I had a choice not to accept it, and in hindsight I should not have accepted it. But I was in a position where I was forced to sell it. What I do have a choice to do, is that I never have to purchase a vehicle, new or used, from any of the Hendrick Dealers. And I can assure you, since I feel he was not negotiating in good faith or fairly, and would not listen to my points, that I feel he has no integrity and I will not deal with him or anyone else within the Hendrick family again. F.Tucci More
ke ke Words cannot express how she helped me. She was beyond great and I sincerely thank her. Steven was a great guy and he went the extra mile as well. Eve Words cannot express how she helped me. She was beyond great and I sincerely thank her. Steven was a great guy and he went the extra mile as well. Evelyn helped out getting my car to me. Ke ke needs a raise !!!!!!! More
"Dream Car Purchase From The Dream Team At Hendrick" I just purchased a 2013 Buick Lacrosse. I had excellent service from start to finish. I felt very comfortable with the salesman I had. His name is I just purchased a 2013 Buick Lacrosse. I had excellent service from start to finish. I felt very comfortable with the salesman I had. His name is David. He said he hadn't been there very long, but I couldn't tell. He was very professional and seemed to be interested in what kind of car I was looking for. The finance person, Steven Harris, was genuinely interested in getting me financed at all cost. Even though my husband was not there, he said we could finish the deal on Monday, but he let me drive off the lot with my new car anyway! I would recommend Hendrick Chrysler Dodge Jeep Ram to my family and friends. Looking forward to returning to get my free oil changes. More