Hendrick Chrysler Dodge Jeep RAM
Birmingham, AL
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sexy 2015 dodge dart! Wonderful experience with the best salesman Robert Hooks. I'm very excited about my 2015 Dodge Dart and I would highly recommend anyone contact Mr Ro Wonderful experience with the best salesman Robert Hooks. I'm very excited about my 2015 Dodge Dart and I would highly recommend anyone contact Mr Robert Hooks he went above and beyond to get me financed and into a BRAND NEW car ?? thanks again Tara More
dodge caliber service always great service when i go to Hendrick dodge and deal with brad horton. i have sent many people to see brad for a car will purchase again soon whe always great service when i go to Hendrick dodge and deal with brad horton. i have sent many people to see brad for a car will purchase again soon when looking for a new car. More
Exceeds expectations! Brad Horton made my car shopping experience 10 times better than I could have ever imagined. He seemed to genuinely care that I ended up with the best Brad Horton made my car shopping experience 10 times better than I could have ever imagined. He seemed to genuinely care that I ended up with the best car for my needs, not just the easiest one to sell me. I don't have a lot of car knowledge and he spent a lot of time answering all my questions and was very knowledgable of all the different cars I inquired about. Would recommend to all friends and family. More
Bought a new truck Bought my new truck from Brad and it was a good experience, he has the most knowledge of any salesman I have ever worked with. If you have any questio Bought my new truck from Brad and it was a good experience, he has the most knowledge of any salesman I have ever worked with. If you have any questions he will know the answer. I spent a lot of time looking for the right truck and he was very patient with me. We looked at 4 or 5 trucks before I picked the perfect one. When I shop again it will be with Brad. More
Helped out even when they didn't have the car I wanted I had just moved back from living overseas after graduation and had a job but no car. He showed me around all the options on his lot as well as numero I had just moved back from living overseas after graduation and had a job but no car. He showed me around all the options on his lot as well as numerous other locations that can ship cars in to his. But in the end I ended up finding one at another dealership over in Atlanta. Despite the fact that he had no financial incentive to help me purchase a car from another dealership, he rode along nonetheless and helped me navigate the process of purchasing this car from the lot in Atlanta (all my previous cars had been bought from people off craigslist). It took a bit longer than expected (the dealer did NOT want to budge on anything), but at the end of the day I had my car and that was what I had set out to do. This selflessness shown went above and beyond what I had expected from the "car salesman" image I had in my head from before this experience. In the future, I will be sure to send anyone I encounter looking for a new car to Brad's direction. More
My service visit on 2/11/15 for my 2014 Dodge Avenger. The reason for my visit was for an oil change and to have diagnostic check on the key switch and gear shift. Recently I've experienced the key able to The reason for my visit was for an oil change and to have diagnostic check on the key switch and gear shift. Recently I've experienced the key able to turn vehicle off and removed while car not in park but any gear such as drive. More
Salesman would not return calls Salesman too busy trying to be the first salesman to engage all lot customers, rather than take care of one customer at at time. Never returns calls Salesman too busy trying to be the first salesman to engage all lot customers, rather than take care of one customer at at time. Never returns calls or does what he agrees to do. Like pulling teeth and hours of waiting in showroom to get him to do anything. Won't be back... More
Salesman experience I bought my vehicle from Hendricks Dodge. Throughout my life I have purchased many vehicles and this sales experience was beyond imaginable. Brad Hort I bought my vehicle from Hendricks Dodge. Throughout my life I have purchased many vehicles and this sales experience was beyond imaginable. Brad Horton knew everything about every vehicle I looked at and also inquired about. My intentions were to buy a different car when I arrived but with his knowledge and experience he was able to show me the difference in the options and also the price versus what I was previously looking at. Long story short he put me in a better car with lower payments and I can say without a doubt that I would buy from him again. Another thing I appreciated is that I did not feel pressured into buying at this time and he was very professional. Great Job Brad Horton! More
Brad knew what I wanted I came to Brad looking for a new daily driver to replace my old BMW. I told him I was looking for certain features like Bluetooth, heated seats, etc. I came to Brad looking for a new daily driver to replace my old BMW. I told him I was looking for certain features like Bluetooth, heated seats, etc. Brad already knew I had an attraction to performance, so by the time I arrived at the lot, Brad had a car ready for me to test drive, a 2011 Mustang GT/CS. When I first saw it, I complained that I didn't like Mustangs (I had previously been an import fan). Brad asked if I had ever driven one, which of course I hadn't. So we hopped in and went for a drive. Less than 15 minutes into the drive I had decided that I actually like mustangs, and that I had found my next car. Turns out Brad knew what I wanted better than I did. Thanks! More
Tire Trouble I drove my daughter and family from Huntsville to Hendricks to pickup a car they had purchased late on a Friday afternoon. We realized that I had a s I drove my daughter and family from Huntsville to Hendricks to pickup a car they had purchased late on a Friday afternoon. We realized that I had a screw in the tire of my Jeep Cherokee. Upon arrival my son-in-law asked if they might be able to fix it while we were there. They said they could not repair it but Evelyn called tire places near the dealership to help me find a place for repair. At almost 6:00 I found it could not be repaired and needed a new tire. I went back to Hendricks because the tire store did not have the right tire for my Jeep. The service department went out of their way to accommodate and help fix my problem before I had to drive back to Huntsville alone . They worked late, put on a new tire, and did it with professionalism. Gunter Watkins and Paul Borge made sure my car was road-ready, with a smile, at almost 7:00 pm when I am sure they would have much rather been somewhere else. More