Hendrick Chrysler Dodge Jeep RAM

Service Dept. Is horrible I have purchased two used trucks and one new Jeep since Dec., the sales side is fine. I had to deal with Service and it is my goal to warn the public I have purchased two used trucks and one new Jeep since Dec., the sales side is fine. I had to deal with Service and it is my goal to warn the public to stay away from this poor excuse for a business. They are not good, lie and really dont care about changing, experiences are too long to post but enter at your own risk Alan Weeks Bhm., AL More

excellent customer service They were very polite,mindful of time!!! Christie Taylor best saleslady ever,she works hard i would refer her to anyone!! Hendrick is the best ever!!w They were very polite,mindful of time!!! Christie Taylor best saleslady ever,she works hard i would refer her to anyone!! Hendrick is the best ever!!when everyone else gave up on me y'all where there for me!!! Thank y'all so much!! More

Excellent A man by the name of Mr. Paul Borge helped me with a problem I had with my Jeep Liberty 4dr Rwd Sport 2011. The back light on the passenger side was A man by the name of Mr. Paul Borge helped me with a problem I had with my Jeep Liberty 4dr Rwd Sport 2011. The back light on the passenger side was not coming on and there was a problem with the connection between the light and wiring. This was not the first time I had problems with this light. He was nice, respectful and very knowledgeable about my car and the service it needed. The problem was fix within 30 minutes and I was so happy I didn't have to miss work. More

Great Experience I had a great experience servicing my car at Hendrick Jeep. Having been to several dealerships for service, usually my expectation is that service fa I had a great experience servicing my car at Hendrick Jeep. Having been to several dealerships for service, usually my expectation is that service falls flat. As opposed to the usual, I have to say that Hendricks is great! The repairs were completed on time, and timelines were communicated to me. The employees were upfront about the work, and they even pushed through several recall notices that other dealers told me would take months! I would absolutely recommend Hendricks Jeep as a service provider, and I would definitely not go anywhere else. Paul was my contact, and he was exceptional! More

Excelent Experience! I went to several dealerships before going to Hendrick Chrysler Dodge Jeep Ram, and the quality and trustworthiness of their team was far superior. I I went to several dealerships before going to Hendrick Chrysler Dodge Jeep Ram, and the quality and trustworthiness of their team was far superior. I worked with Christie Taylor; what a WONDERFUL Agent! She asked only few questions to ascertain my financial and credit worthiness situation, then she went to work. After 2 hours, I was on my way out of the dealership with a brand new SUV, despite my credit score. The process was stress less, expedient, and clear. I would recommend Christie to anybody who is looking to buy a car there. She is efficient and one of their Top Producers. More

Excellent Christie Taylor was very helpful.She did the unthinkable she is great at what she does. I really enjoyed my time at Hendrick in Hoover, Alabama. Christie Taylor was very helpful.She did the unthinkable she is great at what she does. I really enjoyed my time at Hendrick in Hoover, Alabama. More

It was AWESOME! I've given this rating because the level of professionalism that was shown while making my transaction. Mr. Robert Hooks was magnificent! He was VERY I've given this rating because the level of professionalism that was shown while making my transaction. Mr. Robert Hooks was magnificent! He was VERY professional, patient and made sure all my needs were met. I will be referring people to him soon! More

oil change By far this was the best experience I have ever had getting an oil change at any service department. I was very pleased that on a Friday, close to lun By far this was the best experience I have ever had getting an oil change at any service department. I was very pleased that on a Friday, close to lunch, and with no appointment that it took no time to have my jeep serviced. More

OUTSTANDING CUSTOMER SERVICE Mr. Michael Jenkins, went above and beyond the call of duty, his took care of my wife and I, he knew it would be a waiting game dealing with a Chapter Mr. Michael Jenkins, went above and beyond the call of duty, his took care of my wife and I, he knew it would be a waiting game dealing with a Chapter 13 Bankruptcy purchase, but he made the deal go quicker by contacting the attorney the lender etc. Mr. Jenkins even took vacation but still call and check on the status daily of my documents. After that in step the finance young lady Mrs. Brittany she was AWESOME as well and very knowledgeable about the banking and the whole Bankruptcy process. Mr. Jenkins even had my car delivered to my house at 12 Noon last Saturday. I will definitely be using these two people again. More

Great Experience I had a great experience at Hendricks Chrysler Dodge an d Jeep located in Hoover, Alabama. Robert Hooks was my sales consultant and I was very please I had a great experience at Hendricks Chrysler Dodge an d Jeep located in Hoover, Alabama. Robert Hooks was my sales consultant and I was very pleased with his service. He has a great personality and went the extra mile to make sure that I received the car of my dreams. I really appreciate his honesty and integrity. We need more great salesman like Robert. More