Hendrick Chrysler Dodge Jeep RAM

One of the best My experience at this dealership was one of the best I've ever had I can't complain not one bit my man James Kennedy did his thing and he put me in so My experience at this dealership was one of the best I've ever had I can't complain not one bit my man James Kennedy did his thing and he put me in something nice sporty quick fast and in a hurry anything he made sure I had everything that I needed and more therefore I got to give this writing a hundred and ten thousand stars More

Dream team James and Adam at Hendrick! I recommend Hendrick to anyone looking to purchase a new or used vehicle, go see James Kennedy the salesman and Adam as the finance manager. They are I recommend Hendrick to anyone looking to purchase a new or used vehicle, go see James Kennedy the salesman and Adam as the finance manager. They are great at what they do and very knowledgeable. They are very honest and thorough. They will make your car buying experience amazing! More

Smooth all around The selection of vehicles is more than anyone else around by far. James went out of his way to ensure I got everything I wanted and more with the Jeep The selection of vehicles is more than anyone else around by far. James went out of his way to ensure I got everything I wanted and more with the Jeep I selected. He is by far the hardest working salesman I have worked with as far as buying a vehicle (which is a lot with my husband.) They were patient with me with financing. Everyone was very courteous. Ronald talked to me when he saw I was alone while the Jeep was being detailed. Chandler was great with the financing portion. I would highly recommend. I won't go anywhere else, More

Avoid at ALL costs! I purchased a new 2017 Challenger July 16th. The buying experience was great and I was thrilled with my new car. Their was only an issue with my tint I purchased a new 2017 Challenger July 16th. The buying experience was great and I was thrilled with my new car. Their was only an issue with my tint. It had bubbles all in it and needed to be redone. A simple fix. July 18th - I brought my car in to get it redone. In an hour Hendrick's tint guy brought it back up front and it still looked like garbage. He asked me to give it a couple of days. Well, in a couple of days it still looked awful. July 27th - I dropped my car off and was given a loaner car. The next day I went to pick up my car and it still looked awful. Joel Watson looked at it and apologized and practically begged for Hendrick to have another chance at fixing it. I wanted to take it to my own tint guy, but Joel convinced me to let them try again. He offered me a black gas cap to replace my chrome one for my troubles. July 31st - I brought it in again and was given a loaner car. The following day I came in to pick up my car and the rear window and driver's side window were ruined. There were deep scratches in them that had to be intentional. Joel brought it to show the service manager. He told me that I could get my windows replaced and the tint done elsewhere, and that I could bring the bill in and would be reimbursed. This made me late for work on this day. Aug 2nd - The story changed to Joel needing quotes first. My tint quote was given the green light but Joel asked if Hendrick could replace my glass because it would save Hendrick money. I said I was ok with it. A huge mistake. Joel never set up an appointment or directed me to someone else that would help me. Aug. 3rd - I hear nothing from Hendrick. Salesman was in training all week and Sales manager was off. I have to call to check on my car that has been ruined by Hendrick. I call the service dept and I was put on hold for 5 minutes before someone just hung up the phone. Then I call for the general but got his assistant who assured me that the sales manager would take care of me as soon as he came in. He wasn't even scheduled that day. Aug. 8th I pick up my car from having new windows installed. Clip from door panel was sitting in my cup holder. Rear window had the defroster unplugged and the glass was aftermarket glass. I expected OEM glass, that is what they ruined that is what I should get put on my car. I have emailed Joel Smith the GM and have gotten no response. I have contacted Dodge customer service and made complaints. They contacted David the service manager and assured me that he wanted to make it right. I tried calling him but no answer and he never called back after assuring me he would. If you are looking for a car keep looking for another dealer and NEVER use their service department. More

Awesome...so easy....personable...fast Trevor was there with everything we wanted and needed. We did a,two hour drive and got exactly what we wanted. Excellent sales by this young man. Trevor was there with everything we wanted and needed. We did a,two hour drive and got exactly what we wanted. Excellent sales by this young man. More

2017 Jeep Wrangler Very satisfied with my purchase at Hendrick. Brandon and John did everything they could to get me the best price possible. They answered all my questi Very satisfied with my purchase at Hendrick. Brandon and John did everything they could to get me the best price possible. They answered all my questions and were very patient with me. Highly recommend these guys. More

Awful Joel is the worse Gm I have seen. He is so unprofessional he is a xxxxxxx to his staff. And Brad Horton was the dumbest salesperson I have ever came a Joel is the worse Gm I have seen. He is so unprofessional he is a xxxxxxx to his staff. And Brad Horton was the dumbest salesperson I have ever came across. The dealership has no respect for time management of he customer. Hendricks has all these add on like tint and warrantys. Went to another dealership only miles away and save thousands. Joel and the whole staff at Hendricks suck. And I wouldn't recommend no one to shop there for your new vehicle. More

Awesome customer experience Everyone was so nice and helpful! My salesman did an awesome job at making sure I got the vehicle that was right for me. He was very patient and under Everyone was so nice and helpful! My salesman did an awesome job at making sure I got the vehicle that was right for me. He was very patient and understanding. Best car buying experience by far!! I recommend anyone looking to purchase a vehicle to go here! Thanks for the excellent customer service Jeremy Greenwood! More

Excellent experience! Kristy was very professional and helpful during my buying process. Since I was two hours away she met me with the vehicle. Thanks again for great Kristy was very professional and helpful during my buying process. Since I was two hours away she met me with the vehicle. Thanks again for great customer service! More

First new car Me and my wife went to Hendricks to look at getting my first new vehicle,there was not one salesman that wasn't nice James K spent his entire day De Me and my wife went to Hendricks to look at getting my first new vehicle,there was not one salesman that wasn't nice James K spent his entire day Dedicated to getting me and my wife a new vehicle I would highly Recommend James he is a one of a kind salesman and if you have to bring the kids he is great with them for example:play and entertaining them. Hope this helps everyone out. More