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Hendrick Chrysler Dodge Jeep RAM

Birmingham, AL

4.9
5,686 Reviews

1624 Montgomery Hwy

Birmingham, AL

35216

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Showing 5,686 reviews

June 20, 2025

Professional sales, not pressured. I liked working thru my purchase with Joey A . Hendrick is a reputable dealership and would require their employees to meet their expectations. I More

by queenofharps
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Aaron
June 19, 2025

I have been misled and lied to by every employee i have interacted with since the purchase of my vehicle. Service dept is very unprofessional. The sales dept is now ignoring/forwarding phone calls More

by srclay8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chandler Miller, DeAndre Whisnant, Kaitlyn Potts
Jun 20, 2025 -

Hendrick Chrysler Dodge Jeep RAM responded

We’re very sorry to hear about your experience and sincerely apologize for any frustration caused. Providing honest and professional service is very important to us, and we regret that we did not meet your expectations. If you would like to discuss your concerns further, please don’t hesitate to reach out to our management team directly at the dealership. We’re here to listen and help resolve any issues. Thank you for your feedback.

June 18, 2025

DeAndre was a great help very kind and listened to what we were looking for and found it More

by dcarroll110406
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DeAndre Whisnant
Jun 21, 2025 -

Hendrick Chrysler Dodge Jeep RAM responded

Thank you for sharing your review! We’re glad DeAndre was kind, attentive, and helped you find exactly what you were looking for. We appreciate your support and look forward to assisting you again at Hendrick CDJR!

June 18, 2025

Great service with excellent team of knowledgeable staff communication before and after the trade and sale !! More

by Thenewme992
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristy Laster, Desmond Gray, Duncan Strawbridge, Noah Lanier
Jun 21, 2025 -

Hendrick Chrysler Dodge Jeep RAM responded

Thank you for sharing your review! We’re thrilled to hear you experienced great service and excellent communication from our knowledgeable team before and after your trade and sale. We appreciate your support and look forward to assisting you again!

June 17, 2025

Chandler did a fantastic job helping us find the perfect Wagoneer for my large family. He did a great job listening to our needs and showing us all the features. His product knowledge and his ability to com More

by steveoakley1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Sloan, Corey Burdine, Chandler Quillen
Jun 18, 2025 -

Hendrick Chrysler Dodge Jeep RAM responded

Thank you for sharing your review! We’re thrilled to hear Chandler helped you find the perfect Wagoneer and provided exceptional service with great knowledge and communication. We appreciate your support and look forward to assisting you again at Hendrick CDJR!

June 17, 2025

I could not have asked for better service. Everyone was so kind and took the time to answer any questions that I had. More

by christa.garner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Miller, Chandler Quillen
Jun 18, 2025 -

Hendrick Chrysler Dodge Jeep RAM responded

Thank you for sharing your review! We’re glad our team provided kind and attentive service, taking the time to answer all your questions. We appreciate your support and look forward to assisting you again at Hendrick CDJR!

June 16, 2025

Truck engine blew up on the way from Florida to Kansas and Joey Aaron at Hendricks Dodge came picked me up and helped my kids and get into a used new truck and back on the road wiring in a couple hours. More

by ksan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Aaron
Jun 18, 2025 -

Hendrick Chrysler Dodge Jeep RAM responded

Thank you for sharing your story! We’re so glad Joey Aaron was there to help you and your family during a tough situation and got you back on the road quickly with a reliable vehicle. We appreciate your trust and look forward to serving you again at Hendrick CDJR!

June 14, 2025

DeAndre did an excellent job. Very attentive our needs. He was very knowledgeable on all the products that were offered More

by acarroll110406
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DeAndre Whisnant
Jun 17, 2025 -

Hendrick Chrysler Dodge Jeep RAM responded

Thank you for sharing your review! We’re glad DeAndre provided attentive and knowledgeable service to meet your needs. We appreciate your support and look forward to assisting you again at Hendrick CDJR!

June 11, 2025

Freddie J was great and got me in my dream truck i am definitely happy More

by clarkarthur
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddie Jordan
Jun 17, 2025 -

Hendrick Chrysler Dodge Jeep RAM responded

Thank you, Arthur! We're so glad Freddie J helped you get into your dream truck — that’s what it’s all about! Enjoy every mile, and we look forward to seeing you again!

June 09, 2025

Christian Smith was very helpful when I was getting my beautiful truck serviced. He had all of the information needed and has great customer service skills. I will be bringing my beautiful truck back! More

by masonwde22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Smith
Jun 17, 2025 -

Hendrick Chrysler Dodge Jeep RAM responded

Thank you for sharing your review! We’re glad Christian Smith provided helpful and attentive service for your truck. We appreciate your trust and look forward to seeing you again for future service needs!

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