Hendrick Chevrolet

I wanted to buy a 2008 Pontiac Vibe that I saw online at Hendrick. I contacted the dealership by phone & talked to Will. I told him I live in Virginia & that I could not come down to see the car until the f Hendrick. I contacted the dealership by phone & talked to Will. I told him I live in Virginia & that I could not come down to see the car until the following Saturday. It's a 4 hour drive. I asked if I could give a deposit to hold the vehicle. They would not do that. I also informed him that I had my financing already approved by my financial institution. I was told on Wednesday that someone from Hendrick Motor Sports was interested in the car & I would know by Friday if it was still available for purchase. I was told on Friday afternoon that it was no longer available. Then I was called on Sunday afternoon & told the vehicle did not sell after all. I did not appreciate the dealers unwillingness to work with me. They would not take a deposit to hold the vehicle. My banks loan dept. is not open on Saturdays so I couldn't have left with the vehicle. Then they attempt to sell it out from under me. This is NOT the place to buy a vehicle. I ended up getting a newer Vibe with 14,000 miles from another dealership for less than they were asking for the 2008 with 41,000 miles. I've told my family & friends about my horrible experience with this dealership & I will tell anyone looking for a car NOT to go to Hendrick Chevrolet. I do not feel the way I was treated is fair. This dealership does not care about your average working person, they are only interested in getting the money regardless of how they go about getting it. More

This is by far one of the best and easiest sales experience I've ever had. Everything was done by phone and internet in keeping me in the loop. Great team! I feel very fortunate that I got to wor experience I've ever had. Everything was done by phone and internet in keeping me in the loop. Great team! I feel very fortunate that I got to work with these great professionals. Would do it again! Henry Chan More

Our sales associate was very friendly and straightforward. He was patient and answered all of our questions expertly and left us with no doubts. The finance manager was very helpful as we straightforward. He was patient and answered all of our questions expertly and left us with no doubts. The finance manager was very helpful as well. He took the time to explain all available programs in an easy to understand manner that left us with no doubts. I will definitely recommend Hendrick Chevrolet and shop here again. More

I began my search for a used Equinox online. I found the biggest selection at Hendrick's, so I sent a request to be contacted. Brian contacted me very promptly and was able to answer all my questions. He wa biggest selection at Hendrick's, so I sent a request to be contacted. Brian contacted me very promptly and was able to answer all my questions. He was available to meet with me at a last minute notice and worked very hard to find the perfect car for me. He suggested I look into a GMC Terrain, which I purchased. Throughout the sale, Brian was very professional and helped me make the decision that was best for me. He worked very hard to find me my perfect car, and I could not be more satisfied! I felt that he went above and beyond to meet my needs and was always available to answer my questions. I could not ask for a better car buying experience. I was also impressed that he took the time after the sale to show me how use all the accessories in the vehicle as well as followed-up with me to make sure I was satisfied with my purchase. I would recommend working with Brian at Hendrick Chevrolet any day! More

From the beginning Brian M. had impressed us with his prompt response to our online inquiry regarding a new Tahoe. When we called him he met us right away in extremely short notice and never failed to di prompt response to our online inquiry regarding a new Tahoe. When we called him he met us right away in extremely short notice and never failed to disappoint. He was extremely knowledgeable and was able to answer all of our questions with out being "pushy and uncomfortable." He allowed us to make our own decisions and kept OUR best interest in mind while doing so. We left with a nicer vehicle than we had found online for LESS than we had planned to spend. I could not be more satisfied with our experience at this dealership... from the sales team to the finance department to the detail shop!!! More

Working with these two guys was great. Wish I could say that about other dealerships out there. This wasn't a lot of haggling on the price as i was limited in time that day and didn' need a lot of back an that about other dealerships out there. This wasn't a lot of haggling on the price as i was limited in time that day and didn' need a lot of back and forth on the price. Got the price I wanted on the car and my trade-in and it was wrap. highly recommend these guys More

People were genuinely friendly and helpful. I'm happy with my vehicle and the service that has been provided to me. Marcus was awesome!! He was never pushy, was supportive in my search for just the right with my vehicle and the service that has been provided to me. Marcus was awesome!! He was never pushy, was supportive in my search for just the right vehicle as well as the process of financing. More

My wife and I had a great experience at Hendrick Chevrolet. We were given all the information we needed and wanted. We will be returning there for our next car purchase. I highly recommend this deal Chevrolet. We were given all the information we needed and wanted. We will be returning there for our next car purchase. I highly recommend this dealership if you want excellent customer service and a fantastic car buying experience. More

Let me first say that when we walked into the dealership we were only purchasing a used car for my son. By the time we left that evening, we purchased a brand new 2012 Silverado and a brand new 2012 Cruze we were only purchasing a used car for my son. By the time we left that evening, we purchased a brand new 2012 Silverado and a brand new 2012 Cruze (my son is ecstatic because he got the 08 Silverado). We initially met with Al who was wonderful, he was still learning so Drake and Jeff came on board to assist. Purchasing 2 vehicles can take sometime, but everyone was more than willing to help out in anyway (they even found time to get us something to eat as the day went on). Now being honest, I did have a problem with my Cruze, but the dealership stepped up right away and took care of all my concerns. My experience with both Drake and Jeff showed me that it isn't just a sale with them. We went to Hendrick Chevrolet because we they are known for their customer service. Our experience with their team at Hendrick Chevrolet just confirmed that. I would not hesitate to recommend them to anyone and if you do go Ask for Drake and Jeff. More

Best buying experience ever buying a car! The team at Hendrick worked effortly to get the Suberban I wanted at a price I could afford. "Big V" my salesman made sure my every need was attended to(even ent Hendrick worked effortly to get the Suberban I wanted at a price I could afford. "Big V" my salesman made sure my every need was attended to(even entertaining my kids). I will definately buy from these guys again in the future. They were fair and fun! More