
Hendrick Chevrolet
Cary, NC
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New Corvette purchase Excellent service and price, outstanding sales service. Corey Schulz did an excellent job in having my purchase ready to meet my schedule. I have alre Excellent service and price, outstanding sales service. Corey Schulz did an excellent job in having my purchase ready to meet my schedule. I have already recommended this dealership to a friend in the market for a new corvette More
Price amnesia Was quoted a price but decided to think about it. Sales person called me several times but offered higher pricing, never what I was quoted at dealersh Was quoted a price but decided to think about it. Sales person called me several times but offered higher pricing, never what I was quoted at dealership. Vehicle I looked at sold but went in to try to buy a similarly equipped vehicle. Quoted price 3% higher than original. Bottom line, never fall in love with a specific cR and if dealer has price amnesia walk out More
Worst Experience Ever! My Name is Heath Hall. I had the worst customer car buying experience on January 17, 2017. I went to this Hendrick in mind of purchasing a 20116 LT Ta My Name is Heath Hall. I had the worst customer car buying experience on January 17, 2017. I went to this Hendrick in mind of purchasing a 20116 LT Tahoe. My salesman Gary located me a 2016 LT Tahoe in Virginia. I told Gary I wanted because he said there none on the lot. I signed papers with Ramon purchase of $43,000 mileage 38,000. I was giving 10 year 100,000 miles powertrain warranty. I was told by Gary I could pick up the vehicle Saturday 21st. On the 19th, I got a call from Gary saying they couldn't get the vehicle. Gary offered me another 2016 LT Tahoe located in Chevrolet for $42, 700 mileage of 32,000. I agreed with the switch off. Gary then came to my job to sign the contract.. He presented me a contract to sign for a 2015 LT for $45,000 mileage of $32,000. Gary and Ramone misled and were dishonest. They were trying to deceive me by rising the price and took away the power train warrant. I lost faith in the integrity of this company. I would had never expect a dealership as Hendrick to have unprofessional employees. Employees working very deceitful. So unprofessional Gary came on my job at night trying to get me to sign a deceitful contract. I'm very disappointed. I have been misled and mistreated by this company. A lot of my time was wasted. More
No Follow Up After Vehicle Purchase Purchased a new 2016 Chevy Silverado LTZ. Salesperson was very knowledgeable on the vehicle and took his time explaining the features of the vehicle, Purchased a new 2016 Chevy Silverado LTZ. Salesperson was very knowledgeable on the vehicle and took his time explaining the features of the vehicle, however after I purchased the vehicle no follow-up with me as to if I liked the vehicle etc. 30 days later I still have not received my hard tags from the dealership even though I received the registration from DMV. Customer relations means a lot to me and this dealership clearly lacks it. More
New car purchase Iniitial visit ok. However, after the deal the salesman was deceptive and did not explain the complete transaction. I did not even receive a call back Iniitial visit ok. However, after the deal the salesman was deceptive and did not explain the complete transaction. I did not even receive a call back after placing two calls to dealership trying to work things out. Find someone else for your Chevrolet purchase. More
Awesome experience and amazing truck Trevor Buck was wonderful to deal with, low pressure, asked all the right questions, and listened. In fact all the salesmen were lovely to interact wi Trevor Buck was wonderful to deal with, low pressure, asked all the right questions, and listened. In fact all the salesmen were lovely to interact with. We arrived a bit earlier than we had planned, and even though he was working with another client he checked in to be sure we were okay. I actually hadn't planned on buying a Chevy, and was leaning towards purchasing a Ford, but my experience at the Ford dealership was subpar in comparison. After the test ride, explaining the trucks features, and feeling at easy with Trevor's negotiating skills (didn't do the traditional back and forth a million times to get a number) I was sold. More
Efficient We searched a long time for the exact vehicle with features we wanted and finally found it at Hendricks in Cary, NC. Since that was quite a drive we p We searched a long time for the exact vehicle with features we wanted and finally found it at Hendricks in Cary, NC. Since that was quite a drive we phoned ahead to verify the website information. We dealt with Calvin Leach who went above and beyond to accommodate us, especially since we wanted specific wheels. He had them on the car when we got there to test drive and ultimately purchase the car. It was fast, easy and efficient. We will definitely consider them in the future. More
Exceptional Service This was my first visit to Hendrick Chevrolet in Cary I was greeted promptly upon arrival. My service advisor Danny provided exceptional service. He This was my first visit to Hendrick Chevrolet in Cary I was greeted promptly upon arrival. My service advisor Danny provided exceptional service. He called periodically with progress updates. The vehicle was ready when promised! Team work makes all the difference at this dealership! More
Warranty I bought my truck 2 months ago they said I had a 90 day warranty turns out no. I have a 30 day warranty they tricked me into buying a truck. Getting s I bought my truck 2 months ago they said I had a 90 day warranty turns out no. I have a 30 day warranty they tricked me into buying a truck. Getting someone to talk to me about the matter was an act of Congress More
Great Service Awesome service! Very knowledgeable and helpful. I was there for a recall repair and the customer service rep signed me up for my oil change/tire ro Awesome service! Very knowledgeable and helpful. I was there for a recall repair and the customer service rep signed me up for my oil change/tire rotation. Save me another trip out! More