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Hendrick Chevrolet

Cary, NC

Overview
Reviews
4.9
506 Reviews
Call Dealership (833) 277-0137
View Awards

100 Auto Mall Dr

Cary, NC

27511

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By Type

Showing 506 reviews

September 29, 2023

Vince was fantastic to work with, really went above and beyond, highly recommend working with him! More

by Bsulax18
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vince Cumberbatch
Report | Print
Oct 03, 2023 -

Hendrick Chevrolet responded

Hello Bsulax18, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 27, 2023

Had a great experience working with Will Hancock. I have purchased 3 cars from him and will do more in the future. Great customer service brings me back everytime More

by Hancock1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Hancock
Report | Print
Oct 03, 2023 -

Hendrick Chevrolet responded

Hello Hancock1971, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 27, 2023

I was looking for a car there, unsure of what I should get and my available options, luckily Will Hancock helped me out a lot, and I will love to come back there and see my options for the future soon! More

by Landon Alison
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Will Hancock
Report | Print
Oct 03, 2023 -

Hendrick Chevrolet responded

Landon Alison, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

September 26, 2023

It is extremely disappointing when you schedule a service appointment and plan for a day without a vehicle for it to be diagnosed, only to have your car not even looked at. It is more disappointing when, had More

by jrnorman85
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul
Report | Print
Sep 27, 2023 -

Hendrick Chevrolet responded

Jrnorman85, At Hendrick we are constantly striving to be better, and would value the opportunity to discuss your experience further. At your convenience, please call (919) 439-5132, we look forward to hearing from you soon.

September 24, 2023

Brenda, was awesome, we came in to look at a truck and left with 2 new vehicles. Would recommend Brenda to all my friends and family. Thanks for the great experience from everyone at Hendrick Chevrolet. More

by kevingill769
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harv
Report | Print
Sep 27, 2023 -

Hendrick Chevrolet responded

Hello Kevingill769, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Oct 06, 2023 -

kevingill769 responded

I would like to take back the review i left, as you are asked to leave the review before you get out of the dealership. They kind of force you to do it. While being told if you dont give a good review, it will affect the sales reps commission, i have talked to the Gm twice and both conversations end with him telling us to leave all 10s on our review as it will affect our sales reps commission. Once we left with our new vehicles we noticed the windows were so dirty we had a hard time seeing all the way home. It was raing all day when we purchased our vehicles so the outsides looked good, the next morning i went out to see my new vehicle in the sunlight and noticed i had sap all over the truck, so i contacted my sales rep. The next day i received a call from the general manager he offered to clean the vehicles and give us a tank of gas. I refused as the dealership is 2.5 hrs away from my home. The GM didnt offer any other option till i let him know they wouldnt be getting a good review. He then told me i could get detailed and he would reimburse me for the cost. Four days go by and i decided to call my sales rep and ask her if we could have our local dealership do the detail since we had to go there to get the coating done there. This would save us a inconvenience and them money to have a sister dealership do the job they didnt, she said she had to have her GM get this approved. A week goes by and i have not heard from anyone. Me and my wife are totaly unhappy with the whole dealership. We left that purchasing 2 new vehicles that day, if we could return them both and go somewhere else, we would Once we left they didnt care about anything but there review. Hope this will help future buyers to hold the dealerships to the high standard they want you to rate them for. Make sure you get everthing you want from them before you leave.

September 23, 2023

Didn't come in planning on buying a car today but couldnt pass up the wonderful deal that Brenda gave me. Best car buying experience I have ever had right down to the financing and paperwork by Harv. More

by yvonnecfields
Recommend Dealer
Yes
Employees Worked With
BRENDA
Report | Print
Sep 27, 2023 -

Hendrick Chevrolet responded

Hello Yvonnecfields, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 18, 2023

Brenda was fantastic and super helpful! She took her time and answered all our questions and went above and beyond! More

by Jburge81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda
Report | Print
Oct 03, 2023 -

Hendrick Chevrolet responded

Hello Jburge81, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

September 16, 2023

Vaughn was a great guy to work with went out of his way to answer my questions and to make us comfortable while working thru the process. Very nice guy managers and finance team was very helpful More

by cppwn17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vaughn
Report | Print
Sep 19, 2023 -

Hendrick Chevrolet responded

Cppwn17, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 15, 2023

Trevor Buck was very professional and made my purchase of a 2500HD very easy and painless! I highly recommend Trevor with Hendrick Chevrolet in Cary for your next new or used vehicle purchase! More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor buck
Report | Print
Sep 19, 2023 -

Hendrick Chevrolet responded

Steve, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

September 14, 2023

Excellent customer service. It was hassle free from beginning to end. We definitely recommend Hendrick Chevrolet for your next purchase. More

by Angie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Buck
Report | Print
Sep 19, 2023 -

Hendrick Chevrolet responded

Hello Angie, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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