Hendrick Chevrolet
Cary, NC
Filter Reviews by Keyword
By Type
Showing 506 reviews
The staff especially Vincent Cumberbatch was engaging explaining every detail I should have about the car. Communication perfect. Information clear. explaining every detail I should have about the car. Communication perfect. Information clear. More
We bought a truck for our business and have been completely satisfied with the transaction, service and ease of business, thanks mostly to Will Hancock. Excellent service! completely satisfied with the transaction, service and ease of business, thanks mostly to Will Hancock. Excellent service! More
Purchased left over 2023 Chevy Silverado RST. Nick was very helpful throughout the entire process. He made himself available on-site as well as via his personal cell. Nick, and entire Hendrick Nick was very helpful throughout the entire process. He made himself available on-site as well as via his personal cell. Nick, and entire Hendrick Team, were welcoming, friendly making the buying experience kinda fun. Since the purchased Nick has reached out several times checking in. I feel as though I would be able to call on him for any of my future needs. More
These guys are who give car salesmen a bad name. They all act like your best friend and they are doing you a favor, all the while they are stealing your car from you and lying through their teeth. T They all act like your best friend and they are doing you a favor, all the while they are stealing your car from you and lying through their teeth. They tried to steal money from me by offering me a car warranty and dropping the price twice by over $1k. All markup. Trying to sell me a wheel and tire warrant for almost $2k! Seriously? I can get a tire warranty through Discount Tire for like $25 a tire! But the real kicker is that they acted like my best friends when I went to order my 2nd Corvette from them. All buddy buddy. Never called me to give me an update until now hey got an allocation and then when the car came in. Month of waiting with no updates. Then when the car came in, they offered me $13k less than my 2017 Corvette is worth. I told them that they weren’t going to steal my car from me and proceeded to give me xx lines about they had to put new tires on it and would only be able to make a few thousand off the deal. I ordered my Vette so I had to pay full msrp so no negotiation available there. Only profit. So they convince me that they were good guys on my side and gave me a price and couldn’t do any better. I trusted them and was just ready to finish the deal. I left and just saw the car listed for $11k more than the they gave me for trade!!! What all this comes down to is that they are just like most dealerships out there… thieves. They lies and act like your best friend and steal from you. Over and over again. They claim that they have to make money to stay in business and it’s never their fault. It’s always the customers claiming “no one forced them to sign the papers” and they knew what they were getting themselves into”. I worked with Milos and Nick and their Finance Director. They were my best friends the whole while they were stealing money out of my pocket. Just want to warn everyone. Most car dealerships work like this and they, just like @Hendrixk Chevrolet, DO NOT CARE about you, your finances, or your family when it comes down to making the deal. It’s all about how much of your hard earned money they can extract from you and your family. You have been warned. And they have lost a loyal customer. More
Very unsatisfied customer. I took my excellent running 2002 Silverado in for service as the battery indicator light was on. I was advised that the alternator needed to be repl I took my excellent running 2002 Silverado in for service as the battery indicator light was on. I was advised that the alternator needed to be replaced since they replaced the battery approximately two days earlier. Day two into the repair, I received a call advising that my engine was blown and it would cost $13,000 to replace. I asked how an excellent running truck that was driven in for service end up with a $13,000 blown engine. The response provided was that the engine would have blown on me eventually. No clear reason an alternator replacement turned into a blown engine. Btw, the gaskets were replaced as well and that is when the issue occurred. I was offered three options: 1) pay the $13,000 repair costs, 2) find someone else or 3) abandon my truck. It was told that I would not have to pay for the work that was done but if I take the truck they will remove the new alternator. I drove my truck in and had to tow it out with thousands of dollars repair costs ahead of me. Needless to say I was very angry and disappointed with the customer service response to this situation. More
Vincent was very helpful and his whole sales team as well. They worked hard to make this deal happen for me and our company. We will be returning to give Hendricks another chance at more of our fleet ve well. They worked hard to make this deal happen for me and our company. We will be returning to give Hendricks another chance at more of our fleet vehicles here in the near future. Thanks More