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Hendrick BMW Northlake

Charlotte, NC

5.0
1,666 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,666 reviews

May 30, 2025

Bought an X3, worked with Isaiah Hicklin. He was awesome! This is my 2nd purchase with him and love working with him! More

by amysmiddlekauff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Hicklin
Jun 01, 2025 -

Hendrick BMW Northlake responded

Hi Amysmiddlekauff, thank you so much for your positive comments about Hendrick BMW Northlake!

May 28, 2025

Had a great experience having my bmw serviced at this location. The team was professional and helpful. I was guided through the process by Jeff Day who did an awesome job More

by greg.mace01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day, Stefanie Lisa
May 30, 2025 -

Hendrick BMW Northlake responded

Greg.mace01, we are very happy we could provide you with a positive experience!

May 27, 2025

I had the best car buying experience at BMW Northlake. The entire staff was so friendly and helpful. Shout out to Chris Cave and Brian Kaufman for all their hard work. Truely the best buying experience. I More

by TC1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Cave
May 29, 2025 -

Hendrick BMW Northlake responded

Tc1981, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

May 27, 2025

I always look forward to my bmw appointment with Jeffrey Limthong. Jeff excels at service excellence and developing relationships. Jeffrey is much more than a Service consultant— he is a “Service Leader”! More

by Blessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
May 29, 2025 -

Hendrick BMW Northlake responded

Blessed, we are very happy we could provide you with a positive experience!

May 25, 2025

Jeffrey Limthong provided excellent customer service and quick thinking when my flat tire needed repair the Saturday of Memorial Day weekend. He got my back on the road same day. Definitely recommend! More

by kathymoyer
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
May 26, 2025 -

Hendrick BMW Northlake responded

Kathymoyer, thank you for your kind words and this wonderful review!

May 21, 2025

Worked with Jeff Day in the service department. Very professional and responsive to my concerns. More

by smb3607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
May 23, 2025 -

Hendrick BMW Northlake responded

Smb3607, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

May 19, 2025

Bought my fourth car from Shane weaver he is amazing, go see him today! You will love the experience… More

by Sueweir768
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
May 21, 2025 -

Hendrick BMW Northlake responded

Sueweir768, we're glad you had such a wonderful experience with us!

May 16, 2025

Took my 2016 328i there a couple of days ago for service and I honestly have a very strong first impression of the business they operate at the dealership. Jeff Day was very helpful and clear with what I’d More

by M79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day, Stefanie Lisa
May 19, 2025 -

Hendrick BMW Northlake responded

M79, we are very happy we could provide you with a positive experience!

May 16, 2025

Jeffrey Limthong has been our service advisor for years. Great to work with and prompt with following up. Highly recommend! More

by Emccache
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
May 19, 2025 -

Hendrick BMW Northlake responded

Emccache, thank you for sharing your positive experience!

May 10, 2025

BMW Northlake service has always been great to work with, especially Jeff Day. Jeff is always updating me on the work and timing in real time. He’s very nice and professional, and just super easy to work wit More

by stacirnicholson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
May 12, 2025 -

Hendrick BMW Northlake responded

Stacirnicholson, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!