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Hendrick BMW Northlake

Charlotte, NC

5.0
1,685 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,685 reviews

July 30, 2016

Z4 Service Work Hendrick BMW Northlake is a 1st class organization. In my error I missed my scheduled service appointment. I called for new appointment and was worked More

by Tennisdon
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 25, 2021 -

Hendrick BMW Northlake responded

Thank you for entrusting us with your business!

July 21, 2016

Always get excellent service I started using Hendrick NorthLake this past year when I needed a new tire after a pothole incident. Got in right away. Ever since, I have taken my ul More

by wmpmacm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Oram
Aug 24, 2021 -

Hendrick BMW Northlake responded

wmpmacm, Thank you for entrusting us with your business!

June 16, 2016

Top of the Line Service Eric Oram always helps me maintain my BMW with professionalism and integrity. He is candid regarding all aspects that need attending to. I value his p More

by glivbmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service receptionists are very polite
Aug 25, 2021 -

Hendrick BMW Northlake responded

Thank you for entrusting us with your business!

May 12, 2016

Great and excellent service by Evan Folsom I had to get a new hydraulic control unit installed after my BMW M5 broke down in Charlotte along with new brake pads and rotors. Evan was very accomm More

by Jacob1421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Folsom
Aug 24, 2021 -

Hendrick BMW Northlake responded

Jacob1421, Thank you for entrusting us with your business!

May 11, 2016

"Great Service and Insight" The service adviser was very helpful in letting me know what I thought was needed on my vehicle was not due for another year, saving me money on this More

by Lemmti48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Oram
Aug 24, 2021 -

Hendrick BMW Northlake responded

Lemmti48, Thank you for entrusting us with your business!

April 25, 2016

Great customer service Mr. Folsom is amazing!! I just moved to NC and was worried about who my service advisor was going to be. Evan really knocked it out the park with his More

by Jake5630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Folsom
Aug 25, 2021 -

Hendrick BMW Northlake responded

Thank you for entrusting us with your business!

March 29, 2016

Great customer service. Great dealership to work with. Mr. Folsom helped me get in and out in time to make it to work. Great customer service ever received. More

by Barbertwan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Folsom
Aug 25, 2021 -

Hendrick BMW Northlake responded

Barbertwan, Thank you for entrusting us with your business!

March 25, 2016

Great Service! I've been bringing my BMW to Hendrick Northlake for almost three years and service has been excellent. Evan Folsom is a great service advisor--very k More

by DaveH
Recommend Dealer
Yes
Employees Worked With
Evan Folsom
Aug 25, 2021 -

Hendrick BMW Northlake responded

Thank you for entrusting us with your business!

May 26, 2015

Hendrick BMW Northlake Rocks! Rob Roy was our salesman and he was very helpful and knows his product well. He was friendly, knowledgeable and got me the car I wanted! He showed m More

by wxflight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Roy
Aug 24, 2021 -

Hendrick BMW Northlake responded

wxflight, Thank you for entrusting us with your business!

May 19, 2015

Great customer service I recently purchased my first BMW. I had an idea of what kind of car I was looking for but definitely needed some guidance in my search. I was fortuna More

by Raven3367
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rhoades
Aug 25, 2021 -

Hendrick BMW Northlake responded

Thank you for entrusting us with your business!