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Hendrick BMW Northlake

Charlotte, NC

5.0
1,681 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,681 reviews

June 25, 2025

Nothing but great things to say about my experience with BMW Northlake. Cole was excellent in helping me find a vehicle that worked for me. After a few days of looking at options, we ended up with a new X1! More

by kistikadra
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Benincase
June 25, 2025

I visited the service department at this dealership recently and my experience was amazing. Jeff Limthong was my service advisor and he curated a stress free experience. We were in constant communicati More

by Imani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong Marqui White
June 24, 2025

The service was great. Super fast. Will definitely do business with you again. Did a fantastic job More

by shankle_b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff day
Jun 25, 2025 -

Hendrick BMW Northlake responded

Shankle_b, we are very happy we could provide you with a positive experience!

June 24, 2025

Amanda Bradshaw was great. 10/10. Best place for service. No problems. On time work and done right. More

by rhandler1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Jun 25, 2025 -

Hendrick BMW Northlake responded

Rhandler1944, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

June 23, 2025

Andrew continues to do an awesome job with assisting me with completing maintenance and repairs on my vehicle. The communication is excellent and access to loaner vehicle is effortless. The professional cu More

by jessiewilliams460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, Stefanie Lisa
Jun 25, 2025 -

Hendrick BMW Northlake responded

Jessiewilliams460, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

June 23, 2025

The first oil change for our 2025 X5 M60i was due, and scheduling it through the BMW app was an absolute breeze. I was fortunate to have Andrew Johnson as my Service Advisor! He was exceptionally professi More

by jpoarch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
Jun 25, 2025 -

Hendrick BMW Northlake responded

Jpoarch, thank you for sharing your positive experience!

June 21, 2025

I bought my 440i bmw at northlake bmw in huntersville and cannot say enough about there service department. They keep you informed of ever step in the process...kudos to Andrew Johnson More

by cary.selzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANDREW JOHNSON
Jun 23, 2025 -

Hendrick BMW Northlake responded

Cary.selzer, we're glad you had such a wonderful experience with us!

June 21, 2025

All I can say is fantastic dealership. I recently experienced a mechanical failure 1500 miles from home. On Friday evening after hours. The service team responded amazingly and got me o More

by erinsparents
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson, Amanda
Jun 23, 2025 -

Hendrick BMW Northlake responded

Erinsparents, thank you for sharing your positive experience!

June 21, 2025

Northlake BMW always takes great care of me when I arrive. I recently had to come by for a service visit to have my front brakes worked on and an oil change. As always Andrew provided exceptional serv More

by cstovalljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew!, Stefanie Lisa
Jun 23, 2025 -

Hendrick BMW Northlake responded

Cstovalljr, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

June 16, 2025

I had a fantastic experience at BMW Northlake. Steven was incredibly passionate and made the car-buying process enjoyable. Tory, the finance manager, was just as helpful, walking me through every More

by zack18310
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Ha and Tory (Finance), Stefanie Lisa
Jun 17, 2025 -

Hendrick BMW Northlake responded

Zack18310, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

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