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Hendrick BMW Northlake

Charlotte, NC

Overview
Reviews
Vehicles
5.0
1,575 Reviews
Call Dealership (844) 485-8157
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10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,575 reviews

November 20, 2024

Everyone was so friendly and accommodating. Made the whole experience seamless. From my salesman Ligon to the Finance Manager, they both were amazing!!! More

by Ywashin0571
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
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November 18, 2024

Always taken care of by the good people at Hendrick Northlake. Cole does a great job and is patient. Sales department is not pushy and willing to put a fair price together. More

by snowbird15
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Benincase
Report | Print
Nov 21, 2024 -

Hendrick BMW Northlake responded

Snowbird15, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

November 16, 2024

Jeff Day was very helpful getting me in and out quickly for the routine maintenance More

by Ravas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Report | Print
Nov 17, 2024 -

Hendrick BMW Northlake responded

Ravas, we are very happy we could provide you with a positive experience!

November 15, 2024

We brought in our X5 for servicing with Jeff Day. He was awesome and went the extra mile to make sure we had what we needed. More

by jmob16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day, Stefanie Lisa
Report | Print
Nov 17, 2024 -

Hendrick BMW Northlake responded

Jmob16, we're glad you had such a wonderful experience with us!

November 14, 2024

Jeff was kind and very professional. The svc department took excellent care of my car More

by tomorrowmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Nov 17, 2024 -

Hendrick BMW Northlake responded

Tomorrowmartin, we are very happy we could provide you with a positive experience!

October 31, 2024

Jeff Limthong had Great customer service, he explained everything step by step to me and went out of his way to make sure the job was done correctly. More

by Kadinp11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Report | Print
Nov 02, 2024 -

Hendrick BMW Northlake responded

Hello Kadinp11, we appreciate you taking the time to leave us this feedback.

October 31, 2024

My husband and I worked with Hans . He was FANTASTIC! This was our first big purchase. Thank you for everything we will be returning for sure! More

by sanade
Recommend Dealer
Yes
Employees Worked With
Hans Shayeghi
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Nov 02, 2024 -

Hendrick BMW Northlake responded

Sanade, we are very happy we could provide you with a positive experience!

October 31, 2024

Worked with Landon on my last two purchases with BMW Northlake. They were both great experiences, I’m sure I will be back here again for my next. More

by Will R
Recommend Dealer
Yes
Employees Worked With
Landon Blake
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Nov 02, 2024 -

Hendrick BMW Northlake responded

Will R, we're glad you had such a wonderful experience with us!

October 31, 2024

Dane, Cole, and Chris in finance always take great care of us. Our BMW genius experience was excellent as well. More

by pelmoso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Benincase, Dane Hagy
Report | Print
Nov 02, 2024 -

Hendrick BMW Northlake responded

Pelmoso, we are very happy we could provide you with a positive experience!

October 31, 2024

Went to look at new 2025 BMW X3 at BMW Northlake and met Carl. He took great care to make sure I understood all of the new features of the new model and informed me of the timeline it would take to order on More

by Desicool
Recommend Dealer
Yes
Employees Worked With
Carl Busby
Report | Print
Nov 02, 2024 -

Hendrick BMW Northlake responded

Desicool, thank you so much for the positive review! Desicool, thank you for your kind words and this wonderful review!

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