Hendrick BMW Certified Pre-Owned South Charlotte
Charlotte, NC
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Very pleased with my most recent purchase! This will be my second car from you guys. I went to another dealership who shall remain nameless and I didn’t feel a connection…I just felt like a nu This will be my second car from you guys. I went to another dealership who shall remain nameless and I didn’t feel a connection…I just felt like a number. But then I came back and Zack was very friendly. He made me remember why I bought a car from here previously. Keep up the good work…I’ll be back for more. More
Service is excellent and efficient. Stefanie Brunner is a great service representative - knowledgeable, competent, and very responsive. Hendrick is the only place I take my vehicle for Stefanie Brunner is a great service representative - knowledgeable, competent, and very responsive. Hendrick is the only place I take my vehicle for service. Try them for yourself! More
Great service. Every person I dealt with made me feel like they cared and wanted to take care of my car and me They were professional and personable. Don Gunn wa Every person I dealt with made me feel like they cared and wanted to take care of my car and me They were professional and personable. Don Gunn was my service rep and Melissa was the finance person I dealt with. They were both exceptional as was the others that helped. More
Service advisor. Don Gunn is a fantastic employee. He really worked very hard to get our car back as quickly as possible. We are so grateful and appreciative of that. Don Gunn is a fantastic employee. He really worked very hard to get our car back as quickly as possible. We are so grateful and appreciative of that. He’s a real credit to Hendricks BMW and I cannot say enough great things about them. More
Stefanie Brunner is my service rep and she is exceptionally professional and helpful. I am almost 90 and Stephanie has been gracious to offer to pick my car up and deliver it for service as I’m j exceptionally professional and helpful. I am almost 90 and Stephanie has been gracious to offer to pick my car up and deliver it for service as I’m just 3 miles away from the dealership. I think this is going above and beyond the service, which is very good in general, Stephanie has been the best service rep I’ve ever had and we have been BMW owners for 40 years More
My experience with this dealership and my salesman Zack was awesome. He was very helpful and knowledgeable. Buying vehicles can be very stressful and difficult. Definitely check these guys out the next tim was awesome. He was very helpful and knowledgeable. Buying vehicles can be very stressful and difficult. Definitely check these guys out the next time you are in the market for a car for an easy buying experience. More
Another fantastic experience with Hendrick BMW! Wife's fully optioned M340i xDrive totaled, needed a comparable car quickly. Andres and Danielle identified potential replacements, had them at the Wife's fully optioned M340i xDrive totaled, needed a comparable car quickly. Andres and Danielle identified potential replacements, had them at the dealership within hours for our review, and then got the (excellent) deal done - all within days of my initial call. Perfect car, fantastic customer service! Danielle, a genuine BMW Genius, answered all of our questions patiently, and went out of her way to make us happy. (Thanks again for the extra mats!) Andres is truly "The Man" when it comes to completing the deal. We've bought multiple BMWs from Hendrick, and the experience just keeps getting better and better. Now we live in coastal South Carolina, but will always return to Hendrick for our automotive needs. More
Look no further. These folks are incredible. Zack Wells will give you 100% from the beginning to end of car buying experience. These folks are incredible. Zack Wells will give you 100% from the beginning to end of car buying experience. More