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Hendrick BMW Certified Pre-Owned South Charlotte

Charlotte, NC

4.9
79 Reviews

9029 South Boulevard

Charlotte, NC

28273

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Showing 79 reviews

August 15, 2024

I've worked with Stephanie Brunner for several years now. She always provides top notch service and awesome follow up communication. More

by Laydrillia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Brunner
Aug 17, 2024 -

Hendrick BMW Certified Pre-Owned South Charlotte responded

Laydrillia, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick BMW Certified Pre-Owned South Charlotte!

August 12, 2024

Hendrick South always gives superior service. My most recent advisor, Stefanie Brunner, is a perfect example of what I’ve come to expect. Polite, courteous, thorough…and best of all underpromises More

by carlwicker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Brunner
Aug 16, 2024 -

Hendrick BMW Certified Pre-Owned South Charlotte responded

Carlwicker, we're happy you found our staff to be so supportive during your experience here at Hendrick BMW Certified Pre-Owned South Charlotte. Please don't hesitate to reach out to us if there's anything more we can do!

August 06, 2024

I am thoroughly impressed with the exceptional service I received from the foreman technician at Hendrick BMW Certified Pre-Owned South! After calling the office, they managed to squeeze me in for a quick s More

by WrightTheVision
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Crawford
Aug 10, 2024 -

Hendrick BMW Certified Pre-Owned South Charlotte responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick BMW Certified Pre-Owned South Charlotte! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 26, 2024

Go see Pat Foy. He’s very knowledgeable and easy to work with. We had the best experience buying our BMW More

by danielle.mondo328
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Foy
Jul 27, 2024 -

Hendrick BMW Certified Pre-Owned South Charlotte responded

We appreciate your positive review about your recent experience with Pat. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick BMW Certified Pre-Owned South Charlotte!

July 22, 2024

Over the last three years I have brought my vehicles to this dealership and the service provided is some of the best. My service writer, Stefanie Brunner, is always available, day or night, to answer my q More

by gjkdes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Brunner
Jul 26, 2024 -

Hendrick BMW Certified Pre-Owned South Charlotte responded

Gjkdes, we're happy to hear you had such a positive experience with our team and Stephanie. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day.

July 11, 2024

I had a great experience with Hendrick BMW - South Blvd. Stephanie Brunner is a rock star. She let me know what to expect, helped provide some guidance with regard to some questions I had and got me my ve More

by fergdh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Brunner
Jul 12, 2024 -

Hendrick BMW Certified Pre-Owned South Charlotte responded

Fergdh, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick BMW Certified Pre-Owned South Charlotte and Stephanie. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 05, 2024

Outstanding customer service! Ryan Thor Stefanie Brunner provided urgent needs for my BMW without appointment. More

by Sally Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thor Stefanie Brunner
Jul 10, 2024 -

Hendrick BMW Certified Pre-Owned South Charlotte responded

Sally Wilson, we're happy you found our staff to be so supportive during your experience here at Hendrick BMW Certified Pre-Owned South Charlotte. Thank you again for the great review!

July 01, 2024

I have been having my 7 Series serviced here and that is all due to Kevin my service manager! always tells me the truth,No nonsense and great attitude! Kevin is from NJ and I’m from Philly so maybe that’s t More

by Chip Flynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jul 10, 2024 -

Hendrick BMW Certified Pre-Owned South Charlotte responded

Chip Flynn, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick BMW Certified Pre-Owned South Charlotte! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience with Kevin and the staff at Hendrick BMW CPO South.

June 30, 2024

Purchased an awesome 2023 5 series from Hendrick BWM with the help of Jeff Shinn. He was a consummate professional and made every effort to assist in my purchase. I would highly recommend Hendrick BMW and th More

by pwmccaskill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn, Philip A.
Jul 01, 2024 -

Hendrick BMW Certified Pre-Owned South Charlotte responded

PWMCCASKILL, Thank you so much for the 5 star review!

June 28, 2024

Kevin Pleus is very knowledgeable and the best service advisor I have ever had. I love my X3 and would highly recommend anyone getting their BMW serviced to go to Kevin at Hendrick BMW Certified Pre-Owned More

by Lauren P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Pleus
Jul 02, 2024 -

Hendrick BMW Certified Pre-Owned South Charlotte responded

Lauren, We are glad Kevin has delivered you the ultimate service experience. We really appreciate the 5 star review!

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