Hendrick BMW Certified Pre-Owned South Charlotte
Charlotte, NC
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They listened to what I had to say. Took and shared video of the inspection of my car. Explained what they intended to do. Followed through with what they said they were going to do. Took and shared video of the inspection of my car. Explained what they intended to do. Followed through with what they said they were going to do. More
I had a great experience with both Jonathan W. And Ellison A. The car I originally wanted to get was unavailable and then it was and Jonathan called me to let me know, but was not overbearing. Bo And Ellison A. The car I originally wanted to get was unavailable and then it was and Jonathan called me to let me know, but was not overbearing. Both were extremely personable, not pushy, and made my purchase experience easy. Will definitely be back when I need another BMW! More
I found my DREAM CAR online but the service at the dealership, Hendrick BMW, blew my mind away! Ellington at Hendrick BMW made the purchase seamless. He quickly answered every question, handled the o dealership, Hendrick BMW, blew my mind away! Ellington at Hendrick BMW made the purchase seamless. He quickly answered every question, handled the out-of-state transaction smoothly, followed up after the sale, and responded to my messages immediately. I felt he genuinely wanted me to be happy with the car. Destiny helped set up the vehicle to my personal preferences. This was the best customer service I've experienced buying a vehicle. I will definitely return for my next BMW. Thank you. More
My daughter recently turned 16 and we needed to get hers first car. We wanted something relatively inexpensive as a first car for her. Decided a Volkswagen would be a good choice. We saw this one on line an first car. We wanted something relatively inexpensive as a first car for her. Decided a Volkswagen would be a good choice. We saw this one on line and called and spoke to Zach he was great to deal with. Answered an y and all questions we had and gave us a first class experience! Would gladly buy from him again. More
Buying experience was easy and non stressful with Jonathan Wilson. He was low pressure and answered our questions. Would recommend dealership and salesman. Jonathan Wilson. He was low pressure and answered our questions. Would recommend dealership and salesman. More
My rating is purely based on my recent experience with the Service Dept at the S. Blvd location, particularly the service manager Justin Love. It was horrible from the start. I hope to never have to brin the Service Dept at the S. Blvd location, particularly the service manager Justin Love. It was horrible from the start. I hope to never have to bring my vehicle to this location again and will tell all friends and family to avoid this dealership. More
Salesman was good and very informational, Manager low ball me on the tread car which was in Excellent condition. After seeing the car that was treaded value.Also the car that I Bought had issues from sta ball me on the tread car which was in Excellent condition. After seeing the car that was treaded value.Also the car that I Bought had issues from start but was taking care of by Service department. A rating to Service Department. Undecided if i would recommend. More


