Hendrick BMW Certified Pre-Owned South Charlotte

Had another excellent experience with the BMW South Charlotte team. They make every step of the process easy. Big shout out to Kevin. He's the best in the business for sure. He needs to teach a clas Charlotte team. They make every step of the process easy. Big shout out to Kevin. He's the best in the business for sure. He needs to teach a class for all customer service professionals to follow. Thanks again for another excellent customer experience! Ron M More

Melissa was amazing. Such a smooth purchase of our vehicle. She was personable, professional, genuine and sincere. Was an amazing experience. Such a smooth purchase of our vehicle. She was personable, professional, genuine and sincere. Was an amazing experience. More

Mrs. Melissa was the best salesperson I had while looking for my Jeep. Her communication was top tier, and the process was very smooth. Thanks Mrs. Melissa I greatly appreciate you. for my Jeep. Her communication was top tier, and the process was very smooth. Thanks Mrs. Melissa I greatly appreciate you. More

Hendrick BMW Certified Pre-Owned South is simply exceptional! I’ve been taking my car to this location for years, and every experience has been outstanding. My Client Advisor, Stefanie Brunner, i exceptional! I’ve been taking my car to this location for years, and every experience has been outstanding. My Client Advisor, Stefanie Brunner, is phenomenal. She is friendly, kind, knowledgeable, and, most importantly, extremely trustworthy. Stefanie was highly recommended to me by a friend in the automotive industry, and I’m so glad I took their advice. Stefanie truly goes above and beyond to ensure every detail is handled with care. When she was unavailable one day, another Client Advisor stepped in and provided the same top-notch service, which speaks volumes about the quality of the entire team. I always feel comfortable bringing my car here. The team explains everything in a way I can understand, gives realistic timelines for repairs, and communicates clearly throughout the process. I’ve never once felt taken advantage of, which is rare in the automotive world. On top of their excellent service, they do an amazing job washing my car at the end of every visit. The waiting area is also a great bonus—relaxing, clean, and perfect for catching up on work or just unwinding. Hendrick BMW Certified Pre-Owned South is a 10 out of 10 in every aspect. I highly recommend them to anyone looking for trustworthy and high-quality automotive service! More

Kevin P is always super helpful for service , Ellison in sales is my go to for buying a car . Great place sales is my go to for buying a car . Great place More

Had an excellent experience working with Jeff Shinn. I would highly recommend both Jeff and the dealership. I would highly recommend both Jeff and the dealership. More

I get my car serviced with them and I am satisfied with their service and suggestions their service and suggestions More

This dealership is by far the best experience I’ve ever had w servicing a car. Kevin Pleus always goes above and beyond to make sure I am aware of the reason for the repairs, time need for service and cost had w servicing a car. Kevin Pleus always goes above and beyond to make sure I am aware of the reason for the repairs, time need for service and cost. More

My service advisor Stephanie is the best. She’s makes the process so easy. The last visit was during a tropical storm and she got absolutely soaked trying to make it so I wouldn’t get wet - She’s makes the process so easy. The last visit was during a tropical storm and she got absolutely soaked trying to make it so I wouldn’t get wet - so thoughtful. More