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Hendrick BMW Certified Pre-Owned South Charlotte
Charlotte, NC
80 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 80 reviews
February 28, 2025
Had another excellent experience with the BMW South Charlotte team. They make every step of the process easy. Big shout out to Kevin. He's the best in the business for sure. He needs to teach a clas Charlotte team. They make every step of the process easy. Big shout out to Kevin. He's the best in the business for sure. He needs to teach a class for all customer service professionals to follow. Thanks again for another excellent customer experience! Ron M More
by Ron M
Employees Worked With
Kevin Pleus
February 27, 2025
Long time BMW owner, have owned just about of every chassis. Went in looking for a little bit older X5 for my daughter’s first car. Was quickly greeted and introduced to Zachary my salesperson. He was chassis. Went in looking for a little bit older X5 for my daughter’s first car. Was quickly greeted and introduced to Zachary my salesperson. He was very eager to help and quickly showed me his local inventory. We eventually settled on a fairly clean blue 2016. My daughter couldn’t be happier. Would buy from him again in the future. More
by Tyler.david13213
Employees Worked With
Zachary
February 27, 2025
My wife has always had cheap cars and for our anniversary I wanted to help her upgrade. Decided I wanted to get an X3 for her. Zack was quick to help me narrow it down to a few great options. She is absolute I wanted to help her upgrade. Decided I wanted to get an X3 for her. Zack was quick to help me narrow it down to a few great options. She is absolutely in love the vehicle. Thanks again Zack! More
by Todd Everhart
Employees Worked With
Zack
January 31, 2025
Was in the market for an X3 for my wife. We have been long time BMW people and get our cars serviced at this location. First time dealing with sales and they were just as good as the service We have been long time BMW people and get our cars serviced at this location. First time dealing with sales and they were just as good as the service department. 10/10 would buy from Zack again. More
by Clinton James
Employees Worked With
Zack
January 25, 2025
Melissa was amazing. Such a smooth purchase of our vehicle. She was personable, professional, genuine and sincere. Was an amazing experience. Such a smooth purchase of our vehicle. She was personable, professional, genuine and sincere. Was an amazing experience. More
by camel4hire
Employees Worked With
Melissa
January 24, 2025
Mrs. Melissa was the best salesperson I had while looking for my Jeep. Her communication was top tier, and the process was very smooth. Thanks Mrs. Melissa I greatly appreciate you. for my Jeep. Her communication was top tier, and the process was very smooth. Thanks Mrs. Melissa I greatly appreciate you. More
by Jamie J
Employees Worked With
Melissa Felder
December 31, 2024
Have always wanted an X6. Finally this year I was able to reward myself. Reached out to Hendrick BMW CPO and was connected to Zach. He was very friendly and knowledgeable. He Finally this year I was able to reward myself. Reached out to Hendrick BMW CPO and was connected to Zach. He was very friendly and knowledgeable. He helped me narrow it down to this beautiful gray Msport X6. I am so excited and couldn’t be happier with the purchase. Have no intention of ever getting rid of this beauty but should I ever want to upgrade you can rest assured I’ll be back to deal with Zach again. More
by donny fontaine
Employees Worked With
Zach, Melissa
December 31, 2024
Hendrick BMW Certified Pre-Owned South is simply exceptional! I’ve been taking my car to this location for years, and every experience has been outstanding. My Client Advisor, Stefanie Brunner, i exceptional! I’ve been taking my car to this location for years, and every experience has been outstanding. My Client Advisor, Stefanie Brunner, is phenomenal. She is friendly, kind, knowledgeable, and, most importantly, extremely trustworthy. Stefanie was highly recommended to me by a friend in the automotive industry, and I’m so glad I took their advice. Stefanie truly goes above and beyond to ensure every detail is handled with care. When she was unavailable one day, another Client Advisor stepped in and provided the same top-notch service, which speaks volumes about the quality of the entire team. I always feel comfortable bringing my car here. The team explains everything in a way I can understand, gives realistic timelines for repairs, and communicates clearly throughout the process. I’ve never once felt taken advantage of, which is rare in the automotive world. On top of their excellent service, they do an amazing job washing my car at the end of every visit. The waiting area is also a great bonus—relaxing, clean, and perfect for catching up on work or just unwinding. Hendrick BMW Certified Pre-Owned South is a 10 out of 10 in every aspect. I highly recommend them to anyone looking for trustworthy and high-quality automotive service! More
by joel.hargett
Employees Worked With
Stefanie Brunner
