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Hendrick BMW Certified Pre-Owned South Charlotte
Charlotte, NC
80 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 80 reviews
April 01, 2025
I have been a life long BMW guy and wanted to add an X5 to my fleet for my wife. Reached out to BMW CPO south looking for reasonably priced options. I was promptly connected to Zach. He was more than helpf to my fleet for my wife. Reached out to BMW CPO south looking for reasonably priced options. I was promptly connected to Zach. He was more than helpful in giving a list of options he had access to. I picked one I thought would fit the bill and he had it brought over in a few hours. Very happy with the service I received from him and would buy from here again. The wife is super happy as well. More
by Todd Everhart
Employees Worked With
Zach
March 31, 2025
Was in the market for a vehicle for my daughter who just turned sixteen. Came here not to look at BMWs as I’m not giving a teenager something that nice haha. They had a few cheaper options like Toyotas and turned sixteen. Came here not to look at BMWs as I’m not giving a teenager something that nice haha. They had a few cheaper options like Toyotas and Hondas. Zack came outside and met us and was very keen to help. Didn’t seem like it mattered to him at all that we weren’t looking at cheap cars. He actually went out of his way to show use everything he had locally that could be a good fit. We wound up buying a Toyota RAV4 for my daughter and she couldn’t be happier. Will definitely reach out to Zack again the next time we are in the market. More
by Tyler.david13213
Employees Worked With
Zack W
February 28, 2025
Had another excellent experience with the BMW South Charlotte team. They make every step of the process easy. Big shout out to Kevin. He's the best in the business for sure. He needs to teach a clas Charlotte team. They make every step of the process easy. Big shout out to Kevin. He's the best in the business for sure. He needs to teach a class for all customer service professionals to follow. Thanks again for another excellent customer experience! Ron M More
by Ron M
Employees Worked With
Kevin Pleus
January 31, 2025
Was in the market for an X3 for my wife. We have been long time BMW people and get our cars serviced at this location. First time dealing with sales and they were just as good as the service We have been long time BMW people and get our cars serviced at this location. First time dealing with sales and they were just as good as the service department. 10/10 would buy from Zack again. More
by Clinton James
Employees Worked With
Zack
January 25, 2025
Melissa was amazing. Such a smooth purchase of our vehicle. She was personable, professional, genuine and sincere. Was an amazing experience. Such a smooth purchase of our vehicle. She was personable, professional, genuine and sincere. Was an amazing experience. More
by camel4hire
Employees Worked With
Melissa
January 24, 2025
Mrs. Melissa was the best salesperson I had while looking for my Jeep. Her communication was top tier, and the process was very smooth. Thanks Mrs. Melissa I greatly appreciate you. for my Jeep. Her communication was top tier, and the process was very smooth. Thanks Mrs. Melissa I greatly appreciate you. More
by Jamie J
Employees Worked With
Melissa Felder
December 31, 2024
Have always wanted an X6. Finally this year I was able to reward myself. Reached out to Hendrick BMW CPO and was connected to Zach. He was very friendly and knowledgeable. He Finally this year I was able to reward myself. Reached out to Hendrick BMW CPO and was connected to Zach. He was very friendly and knowledgeable. He helped me narrow it down to this beautiful gray Msport X6. I am so excited and couldn’t be happier with the purchase. Have no intention of ever getting rid of this beauty but should I ever want to upgrade you can rest assured I’ll be back to deal with Zach again. More
by donny fontaine
Employees Worked With
Zach, Melissa
December 31, 2024
Hendrick BMW Certified Pre-Owned South is simply exceptional! I’ve been taking my car to this location for years, and every experience has been outstanding. My Client Advisor, Stefanie Brunner, i exceptional! I’ve been taking my car to this location for years, and every experience has been outstanding. My Client Advisor, Stefanie Brunner, is phenomenal. She is friendly, kind, knowledgeable, and, most importantly, extremely trustworthy. Stefanie was highly recommended to me by a friend in the automotive industry, and I’m so glad I took their advice. Stefanie truly goes above and beyond to ensure every detail is handled with care. When she was unavailable one day, another Client Advisor stepped in and provided the same top-notch service, which speaks volumes about the quality of the entire team. I always feel comfortable bringing my car here. The team explains everything in a way I can understand, gives realistic timelines for repairs, and communicates clearly throughout the process. I’ve never once felt taken advantage of, which is rare in the automotive world. On top of their excellent service, they do an amazing job washing my car at the end of every visit. The waiting area is also a great bonus—relaxing, clean, and perfect for catching up on work or just unwinding. Hendrick BMW Certified Pre-Owned South is a 10 out of 10 in every aspect. I highly recommend them to anyone looking for trustworthy and high-quality automotive service! More
by joel.hargett
Employees Worked With
Stefanie Brunner
