Hendrick Acura
Charlotte, NC
Filter Reviews by Keyword
By Type
Showing 574 reviews
Great experience at Hendrick Acura Leased a TLX at Hendrick Acura with the very capable help of Dean Letorney. Very relaxed atmosphere - looked at two different models - chose the TLX Leased a TLX at Hendrick Acura with the very capable help of Dean Letorney. Very relaxed atmosphere - looked at two different models - chose the TLX. This is our third Acura leased from Hendrick (Dean) - it's actually our fourth Acura (had the first one for five years). A pleasure doing business with Dean! More
Go see Mark Mark Rossi is the guy to go to. He really took care of us. No pressure, supportive throughout the whole process. It was the best car buying experience Mark Rossi is the guy to go to. He really took care of us. No pressure, supportive throughout the whole process. It was the best car buying experience we've ever had. Can't recommend Hendrick Acura (and specifically Mark Rossi) enough. More
poor buying expeience We thought buying a used car through hendrick we would get a great car. We selected a vehicle transfered from Hendrick acura. When the car arrived it We thought buying a used car through hendrick we would get a great car. We selected a vehicle transfered from Hendrick acura. When the car arrived it was Trashed. Every panel was scratched or had paint repairs the hood had a quarter sized dent full of rust.. The interior had cigarette burns and the right rear tire was bad. Instead of trying to find another car they just downplayed the damage on the car. Fourtunatly we got our deposit back. No one at hendrick seemed to care whether they made a sale or not. More
Sales Representative Dean Latorney demonstrated knowledge, patience, and efficiency with the entire transaction. He ensured that all our questions were answered, and shepherded the entire experienc knowledge, patience, and efficiency with the entire transaction. He ensured that all our questions were answered, and shepherded the entire experience in a professional manner. This was the third vehicle we've purchased from this dealer, and was the best experience yet. Hopefully, we can do business with Dean Latorney again. He was great to work with. More
My wife recently purchased a Acura TL from Dean at Hendrick Acura. The total buying experience was top notch. Dean is very knowledgeable and a pleasure to deal with, the finance deptartment got us in Hendrick Acura. The total buying experience was top notch. Dean is very knowledgeable and a pleasure to deal with, the finance deptartment got us in and out quickly. I've been back to buy some accessories in the parts department and been very happy with my dealings there. My wife says this the best car she's ever owned and will definitely buy another Acura from Dean and Hendricks Acura when it's time to replace this one. More
I have had my brand new TSX for a month now. I love the car and I loved the experience getting it. Alex Hatter was my salesman. He was thorough in his explanation of the different models I was interested i car and I loved the experience getting it. Alex Hatter was my salesman. He was thorough in his explanation of the different models I was interested in. He was also very patient in listening to all my questions and answering them. In fact, I initially wanted a higher class model. He talked me down to a more affordable class. He has been outstanding. I will be a loyal Acura customer from here on out. Even their service staff is helpful! If you are even thinking about going to Hendrick Acura...make a priority to stop by and talk to Alex. More
This is my 3rd Acura. Love the dealership and service is great. They know be by name and the same employees have been there for the 6 years I have worked with them. This say a lot about them as a dealersh great. They know be by name and the same employees have been there for the 6 years I have worked with them. This say a lot about them as a dealership and employer...especially in the car business. Have never experienced this with the other cars dealerships. More
Jeff Williams far exceeds my expectation when I bought my Acura TL on April 3rd, not only did he worked with Dominick Scarnato (Manager) to get me the price that I believe is very reasonable and fair.. their Acura TL on April 3rd, not only did he worked with Dominick Scarnato (Manager) to get me the price that I believe is very reasonable and fair.. their level of professionalism is also just superior!!! Jeff is very knowledgeable, showed extreme patience in explaining how my Acura works. It was as if I was dealing with a family member helping me not selling me. The follow up afterwards to make sure everything is alright has been great. This is by far the best experience I have ever had buying a car and I have bought a couple in my life. I really like my Acura, the price and the exceptional service. Thank you. More
Hendrick Acura made it easy for my wife and I from the moment we walked in the door. Our salesman, Robert Pipia, made our experience pleasant, low maintenence, and no hassle. His knowlege and ability to moment we walked in the door. Our salesman, Robert Pipia, made our experience pleasant, low maintenence, and no hassle. His knowlege and ability to answer our questions made the experience second to none. We'd recommened Robert at Hendrick Acura to anyone. More
We bought the Acura MDX from Russ at Hendrick Acura and it was the best price and the easiest purchase fo a vehicle that we've ever done in 30 years of buying vehicles. it was the best price and the easiest purchase fo a vehicle that we've ever done in 30 years of buying vehicles. More