Hendrick Acura
Charlotte, NC
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Automobile Purchase I came to the dealership on 10/27/2018 and worked with Eddie Roseman. He was efficient and very helpful to me with my purchase process. I highly rec I came to the dealership on 10/27/2018 and worked with Eddie Roseman. He was efficient and very helpful to me with my purchase process. I highly recommend Eddie and Chris in Finance as they made the experience so less stressful than my past experiences. More
The best game in town. I appreciated being able to work via email with the dealer instead of the classic com in and talk with us back and forth. Russ Gard is easy to work w I appreciated being able to work via email with the dealer instead of the classic com in and talk with us back and forth. Russ Gard is easy to work with and keeps things straight forward. This is my second purchase form this dealership and Russ. More
Great experience Very professional and go out of their way to please the customer. I am very happy with my new RDX. Glenda was really great to work with. Very professional and go out of their way to please the customer. I am very happy with my new RDX. Glenda was really great to work with. More
The best dealer acura We had a pleasure dealing with Glenda Morales who provided us with exceptional service. Friendly, courteous, understanding, knowledgeable and made the We had a pleasure dealing with Glenda Morales who provided us with exceptional service. Friendly, courteous, understanding, knowledgeable and made the whole process seamless. I would highly recommend her to anyone who's looking into an Acura. More
Awesome place to buy an Acura !! I am always pleased with my great Salesman Russ Gard. I have bought several Acura's from him over the last several years. He always knows what I want I am always pleased with my great Salesman Russ Gard. I have bought several Acura's from him over the last several years. He always knows what I want on a vehicle. I like the fact he knows his customers!! Love the atmosphere at Hendrick Acura!! Excellent Customer Service!! More
Excellent Customer Service I met with Paul Brown to browse vehicles. I had never seen an acura before. Paul had a couple picked out to show me and I fell in love with the first I met with Paul Brown to browse vehicles. I had never seen an acura before. Paul had a couple picked out to show me and I fell in love with the first one. What a beautiful vehicle. Paul was exceptional as was the entire staff that I had interaction with. They made the process seamless. Thank you Paul and Hendrick Acura! More
Cameron Sabido was a pleasure to work with... he was AWESOME I was very pleased with Cameron Sabido and his customer service.. he was pleasant to work with and was there to answer any questions that I had pertai I was very pleased with Cameron Sabido and his customer service.. he was pleasant to work with and was there to answer any questions that I had pertaining to my purchase.. Padej was AWESOME and picked up where Cameron left off... these guys ROCK!!! More
Great, Friendly Service Experience was one of the best I have had buying an automobile. Salesman was friendly and answered mall questions without pressure, finalizing the dea Experience was one of the best I have had buying an automobile. Salesman was friendly and answered mall questions without pressure, finalizing the deal was simple and efficient. Everything we asked to be addressed was done in a few days. Would highly recommend Asad as a salesman. More
Professional, considerate customer service I purchased my second Acura, my family's third, last week. I took my car in for service and decided not to invest any more in it. I was ready to tal I purchased my second Acura, my family's third, last week. I took my car in for service and decided not to invest any more in it. I was ready to talk about a trade in. The staff could not have been more nimble and responded to my request efficiently and made the process enjoyable. JB Tillery is a fantastic person to work with, he listened carefully to both me and my husband and found a car that is a perfect fit. He took me on a test drive during a bitter cold night and provided hot cocoa afterwards. They provided a loaner for the night so we could think over our decision. Once I made the decision, JB had the paperwork organized for a seamless transition of ownership. Everyone from the Kelly in service to JB Tillery in sales, made my experience satisfying. I come back to Hendrick because of the caring concern shown to me and the professional care of the great product they sell. My RDX has been a joy to drive and I find something more to like every drive. More
Great Experience I was looking for a smaller SUV, 6 cylinder with leather, not a fan of the 4 cylinder. I was pleasantly surprised to learn that the base model of the I was looking for a smaller SUV, 6 cylinder with leather, not a fan of the 4 cylinder. I was pleasantly surprised to learn that the base model of the Acura RDX comes with heated leather seats, back up camera, moonroof and a few other extras for a super great price. The staff was friendly and courteous. If you go ask for Dean Latorney as your salesperson, he was genuinely interested in getting me into a car that suited my needs. Danny Williams was helpful in presenting information so I could make good decisions about which dealer packages and warrantees I could add. Emmitt Scott was patient and fun as I learned how to work the "buttons" on the interior of the car. Overall a GREAT experience The Russell's More