Hendrick Acura
Charlotte, NC
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Happy Experience Our sales associate, Cameron Sabido, put us at ease from the get go. He knew everything about the vehicle we were interested in and did not fail to a Our sales associate, Cameron Sabido, put us at ease from the get go. He knew everything about the vehicle we were interested in and did not fail to answer all of our questions. The general sales manager, Shane Purser, took the time to personally introduce himself which you don’t see very often in other dealerships. Padej Yakamna took us through the buying process and signing of documents in a quick and efficient manner. Very pleased with dealership. More
Great experience The dealership did my service in a timely way. The service writer kept me informed of the process all along. Got in and out just fine. Dealership was The dealership did my service in a timely way. The service writer kept me informed of the process all along. Got in and out just fine. Dealership was clean and had great snakes. More
Excellent service I never thought I would actually look forward to getting my car serviced, but I do with this dealership. The agents are friendly and professional, ma I never thought I would actually look forward to getting my car serviced, but I do with this dealership. The agents are friendly and professional, make the customer feel important, and the waiting room is comfortable and easy to read in or get paperwork done. I like that the snacks are free, too! More
Purchasing experience I purchased a 2016 Acura MDX a week ago. The salesman Jeff was awesome he answered all Of my questions and he is professional, friendly and knowledge I purchased a 2016 Acura MDX a week ago. The salesman Jeff was awesome he answered all Of my questions and he is professional, friendly and knowledgeable. I would definitely recommend Hendrick Acura and ask for Jeff. More
Purchased a MDX and could not be happier Andrew Lowry was sa My experience at Hendrick was extremely easy through the entire process and Andrew called to follow up after we finalized the deal. I would recommend My experience at Hendrick was extremely easy through the entire process and Andrew called to follow up after we finalized the deal. I would recommend Hendrick to others More
Great, seamless experience We were looking for a new vehicle and trading in a three year old Mazda SUV. My sales representative, Eddie pulled the Acura Team together to quickly We were looking for a new vehicle and trading in a three year old Mazda SUV. My sales representative, Eddie pulled the Acura Team together to quickly work us through the process. He has also continued to stay in touch to make sure that I take advantage of “ tech training” for my new RDX. It was a great experience! More
JB Tillery - Outstanding Lease/Loan Advisor We first spoke to JB a few months prior to our current Acura lease and we were undecided on another Acura lease. There was no pressure to make a decis We first spoke to JB a few months prior to our current Acura lease and we were undecided on another Acura lease. There was no pressure to make a decision until we were ready. We met him in person and felt very welcome and treated us great. We had a great experience with JB, but unfortunately the finance manager experience was not the best. Two thumbs up for JB. More
Car repair Excellent service. Would utilize your more often if dealership was closer. You need another dealership in the lake Norman area. We have always rec Excellent service. Would utilize your more often if dealership was closer. You need another dealership in the lake Norman area. We have always received great service but not convenient More
JB Tillery was a great representative for Hendrick’s. Acura and Hendrick’s are great brands. Great product and great service. JB Tillery did a great job from my first encounter with him until after the fi Acura and Hendrick’s are great brands. Great product and great service. JB Tillery did a great job from my first encounter with him until after the final transaction. More
Found It/Drove It/Bought It Found the car I wanted on line and drove to Charlotte to take a look at it and test drive it. Jim Holshouser met us when we arrived and let us know Found the car I wanted on line and drove to Charlotte to take a look at it and test drive it. Jim Holshouser met us when we arrived and let us know we were the first to test drive the car. We knew it was what we were looking for and after visiting Columbia, Florence and finally Charlotte we found our next vehicle. Thanks to Jim for making the purchase a slam dunk. thanks More