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Hendrick Acura
Charlotte, NC
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Feedback Appreciate Keith looking over the packages I purchased to help with nail in tire! Construction was a little inconvenient for customers but I MUCHO ap Appreciate Keith looking over the packages I purchased to help with nail in tire! Construction was a little inconvenient for customers but I MUCHO appreciate folks letting me use their desks while I worked remotely. More
Great customer service Just stopped in the other day to see what options are available while starting a new car search. We were greeted by Mark and our experience was great Just stopped in the other day to see what options are available while starting a new car search. We were greeted by Mark and our experience was great! Never felt pressured and he gave us all the information we needed. If we make a decision to purchase a car from this dealership we will definitely be looking for him to help us again. More
They did it again The services was great! I also had an emergency with my husband in the hospital and Kevin was understandable with this being unable to get the lo The services was great! I also had an emergency with my husband in the hospital and Kevin was understandable with this being unable to get the loaner car returned as planned. This eliminated a lot of stress and coordination. Thanks for your support! More
They were great to work with. I liked how they treated us and the car is great. The paperwork was impressive as it was all done digitally and given to me on a USB drive. I liked how they treated us and the car is great. The paperwork was impressive as it was all done digitally and given to me on a USB drive. More
Great place to take your car! This is a great dealership! The service is top notch from the time a purchaser comes in to look at cars through any repairs and service. I really trus This is a great dealership! The service is top notch from the time a purchaser comes in to look at cars through any repairs and service. I really trust what the repair persons tell me. More
Great Service Efficient and wonderful service! My service manager Kevin was great! I highly recommend this service dealership. They were quick and I will be buyi Efficient and wonderful service! My service manager Kevin was great! I highly recommend this service dealership. They were quick and I will be buying an Acura again because the service department is the best! More
Efficient Experience The service check-in was prompt, the performed service was accomplished in about 40 minutes, and the cost was in line with non dealer shops. I have ex The service check-in was prompt, the performed service was accomplished in about 40 minutes, and the cost was in line with non dealer shops. I have experienced over 100 service appointments with Hendrick Acura, and have been pleased with all. Keith Kirkpatrick should be promoted to owner... More
It was a very pleasant and professional experience! I own a business and appreciate good communication, service, and response times. Your representatives were very attentive and professional....eager t I own a business and appreciate good communication, service, and response times. Your representatives were very attentive and professional....eager to please! And, the selection was fabulous. More
Happy Experience Our sales associate, Cameron Sabido, put us at ease from the get go. He knew everything about the vehicle we were interested in and did not fail to a Our sales associate, Cameron Sabido, put us at ease from the get go. He knew everything about the vehicle we were interested in and did not fail to answer all of our questions. The general sales manager, Shane Purser, took the time to personally introduce himself which you don’t see very often in other dealerships. Padej Yakamna took us through the buying process and signing of documents in a quick and efficient manner. Very pleased with dealership. More
Great experience The dealership did my service in a timely way. The service writer kept me informed of the process all along. Got in and out just fine. Dealership was The dealership did my service in a timely way. The service writer kept me informed of the process all along. Got in and out just fine. Dealership was clean and had great snakes. More