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Hendrick Acura

Charlotte, NC

4.9
575 Reviews

6824 East Independence Blvd

Charlotte, NC

28227

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Showing 575 reviews

April 08, 2019

Great service! Prompt service; car was ready at the time I requested. Bryan Baum in the Service department was extremely nice and helpful, and answered all my questi More

by CharCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Apr 16, 2019 -

Hendrick Acura responded

Charcar, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

April 04, 2019

Best dealer experience ever! Car was brought in for warranty work anf factory recall, everything was done on a professional basis and timely. All service department employees ar More

by Rio68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Owca, David Porter
Apr 10, 2019 -

Hendrick Acura responded

Rio68, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

April 02, 2019

1st time Acura owner I just purchased a new Acura RDX at this dealership. They were friendly and easy to work with. Mark M. took a lot of his time to help me understand More

by Middleton, R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mahshie, Nick Pollicino, Danny
Apr 05, 2019 -

Hendrick Acura responded

Middleton, R, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 23, 2019

Very satisfied We bought 2 2019 Acura RDX's for our fleet. Love the car design and its options. Our salesman Jim Holshouser went above and beyond in accommodating ou More

by Harpers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Holshouser
Mar 27, 2019 -

Hendrick Acura responded

Hello Harpers, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 18, 2019

Oil consumption check and oil change As usual the apt set up was spot on got there the apt info was readily accessed services writer was very friendly and knowledgeable .the service was d More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris and Wes
Mar 20, 2019 -

Hendrick Acura responded

Joe, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

March 14, 2019

Best Experience Ever... and I wasn't even buying a car! I accompanied my daughter as she purchased her Nissan Juke. Max was her salesman and he was totally awesome because he treated my daughter like she wa More

by TouShea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max
Mar 18, 2019 -

Hendrick Acura responded

Toushea, we are glad we could help! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Acura!

March 05, 2019

New Car Lease - JB Tillery This was our second lease with Hendrick Acura and I wanted to work with JB Tillery again because of his professionalism, knowledge and work ethic. He More

by Ryan Hess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JB Tillery
Mar 08, 2019 -

Hendrick Acura responded

Hi Ryan Hess, thank you for taking the time to leave a review for us at Hendrick Acura. We're happy we could meet your expectations! If you're ever in need of more help, please let us know!

March 01, 2019

Excellent I had an awesome experience, Jim treated me like family. He was so nice, and showed me all the tricks my car had on it. Spent quality time, didn’t mak More

by Wells, Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Holshouser
Mar 04, 2019 -

Hendrick Acura responded

Wells, Beth, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

February 27, 2019

Excellent Service and Product Knowledge Mark Mahshie and the team provided excellent service. We looked at a variety of cars as we fine-tuned our decision and Mark patiently worked with us More

by matts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mahshie,
Mar 01, 2019 -

Hendrick Acura responded

Matts, we are so happy to read such a great review about Mark Mahshie! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 26, 2019

New car Purchase Recently purchased our second MDX through Hendrick Accura. Our salesman was Cam Sabido. He was very helpful, yet low key to the point where we were ve More

by Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cam Sabido
Mar 01, 2019 -

Hendrick Acura responded

Hi Fred, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

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