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Hendrick Acura
Charlotte, NC
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Great service! Prompt service; car was ready at the time I requested. Bryan Baum in the Service department was extremely nice and helpful, and answered all my questi Prompt service; car was ready at the time I requested. Bryan Baum in the Service department was extremely nice and helpful, and answered all my questions. More
Best dealer experience ever! Car was brought in for warranty work anf factory recall, everything was done on a professional basis and timely. All service department employees ar Car was brought in for warranty work anf factory recall, everything was done on a professional basis and timely. All service department employees are always so very helpful. I usually contact Christy she always seems to be so helpful. More
1st time Acura owner I just purchased a new Acura RDX at this dealership. They were friendly and easy to work with. Mark M. took a lot of his time to help me understand I just purchased a new Acura RDX at this dealership. They were friendly and easy to work with. Mark M. took a lot of his time to help me understand the packages available and get the best deal. More
Very satisfied We bought 2 2019 Acura RDX's for our fleet. Love the car design and its options. Our salesman Jim Holshouser went above and beyond in accommodating ou We bought 2 2019 Acura RDX's for our fleet. Love the car design and its options. Our salesman Jim Holshouser went above and beyond in accommodating our every need. Our tech guy Emmett did an awesome job explaining the features the cars had to offer. Would definitely recommend this dealership! More
Oil consumption check and oil change As usual the apt set up was spot on got there the apt info was readily accessed services writer was very friendly and knowledgeable .the service was d As usual the apt set up was spot on got there the apt info was readily accessed services writer was very friendly and knowledgeable .the service was done quickly and I was apprised of all the follow up and given good advice on needed body work More
Best Experience Ever... and I wasn't even buying a car! I accompanied my daughter as she purchased her Nissan Juke. Max was her salesman and he was totally awesome because he treated my daughter like she wa I accompanied my daughter as she purchased her Nissan Juke. Max was her salesman and he was totally awesome because he treated my daughter like she was his own. He took his time and explained everything throughout the process. I appreciate you and what you did for us in making sure our daughter has a reliable vehicle. I have been telling all of my friends about this experience. We will definitely be back when the need for a new car arises. More
New Car Lease - JB Tillery This was our second lease with Hendrick Acura and I wanted to work with JB Tillery again because of his professionalism, knowledge and work ethic. He This was our second lease with Hendrick Acura and I wanted to work with JB Tillery again because of his professionalism, knowledge and work ethic. He is an exceptional salesman with product knowledge and treated our family as one of his own. More
Excellent I had an awesome experience, Jim treated me like family. He was so nice, and showed me all the tricks my car had on it. Spent quality time, didn’t mak I had an awesome experience, Jim treated me like family. He was so nice, and showed me all the tricks my car had on it. Spent quality time, didn’t make me feel rushed. He genuinely cared for my questions, and was not leaving me until all my needs & questions were met. Highly recommend Hendrick Acura of Charlotte!! More
Excellent Service and Product Knowledge Mark Mahshie and the team provided excellent service. We looked at a variety of cars as we fine-tuned our decision and Mark patiently worked with us Mark Mahshie and the team provided excellent service. We looked at a variety of cars as we fine-tuned our decision and Mark patiently worked with us to find the right car. The finance team was able to get our paperwork processed quickly and send us on our way in our "new" car. We've worked with Hendrick Acura before and each experience has been positive. More
New car Purchase Recently purchased our second MDX through Hendrick Accura. Our salesman was Cam Sabido. He was very helpful, yet low key to the point where we were ve Recently purchased our second MDX through Hendrick Accura. Our salesman was Cam Sabido. He was very helpful, yet low key to the point where we were very comfortable with him. One of the best car salespersons I have dealt with. More