Hendrick Acura
Charlotte, NC
Filter Reviews by Keyword
By Type
Showing 568 reviews
Great car buying experience! We stopped into Hendricks Acura on Saturday to just look at potentially upgrading my small Lexus IS 250 to a something with more room. We had looked a We stopped into Hendricks Acura on Saturday to just look at potentially upgrading my small Lexus IS 250 to a something with more room. We had looked at the RDX online and wanted to check it out in person and potentially test drive. Kevin was great from the minute we stepped on the lot. He showed us all the options available, explained the difference in options/ packages and upgrades in the newer models. My husband and I had a budget that we were determined to stick to and all members of staff worked with us to achieve that goal. We ultimately went to just look but ended up driving off in 2016 Acura RDX! More
First time service First experience with Hendrick Acura; went in for warranty and routine service work. Work performed quickly (and inexpensively) and service folks wer First experience with Hendrick Acura; went in for warranty and routine service work. Work performed quickly (and inexpensively) and service folks were pleasant and professional. In and out as promised, all good. More
Wouldn't Go Anywhere Else I love my Acura TLX and I wouldn't take it elsewhere for maintenance. The personnel are very professional. I especially appreciate the respect given I love my Acura TLX and I wouldn't take it elsewhere for maintenance. The personnel are very professional. I especially appreciate the respect given to female car owners. The technicians explain repairs clearly. More
Great service! Prompt service; car was ready at the time I requested. Bryan Baum in the Service department was extremely nice and helpful, and answered all my questi Prompt service; car was ready at the time I requested. Bryan Baum in the Service department was extremely nice and helpful, and answered all my questions. More
Best dealer experience ever! Car was brought in for warranty work anf factory recall, everything was done on a professional basis and timely. All service department employees ar Car was brought in for warranty work anf factory recall, everything was done on a professional basis and timely. All service department employees are always so very helpful. I usually contact Christy she always seems to be so helpful. More
1st time Acura owner I just purchased a new Acura RDX at this dealership. They were friendly and easy to work with. Mark M. took a lot of his time to help me understand I just purchased a new Acura RDX at this dealership. They were friendly and easy to work with. Mark M. took a lot of his time to help me understand the packages available and get the best deal. More
Very satisfied We bought 2 2019 Acura RDX's for our fleet. Love the car design and its options. Our salesman Jim Holshouser went above and beyond in accommodating ou We bought 2 2019 Acura RDX's for our fleet. Love the car design and its options. Our salesman Jim Holshouser went above and beyond in accommodating our every need. Our tech guy Emmett did an awesome job explaining the features the cars had to offer. Would definitely recommend this dealership! More
Oil consumption check and oil change As usual the apt set up was spot on got there the apt info was readily accessed services writer was very friendly and knowledgeable .the service was d As usual the apt set up was spot on got there the apt info was readily accessed services writer was very friendly and knowledgeable .the service was done quickly and I was apprised of all the follow up and given good advice on needed body work More
Best Experience Ever... and I wasn't even buying a car! I accompanied my daughter as she purchased her Nissan Juke. Max was her salesman and he was totally awesome because he treated my daughter like she wa I accompanied my daughter as she purchased her Nissan Juke. Max was her salesman and he was totally awesome because he treated my daughter like she was his own. He took his time and explained everything throughout the process. I appreciate you and what you did for us in making sure our daughter has a reliable vehicle. I have been telling all of my friends about this experience. We will definitely be back when the need for a new car arises. More
New Car Lease - JB Tillery This was our second lease with Hendrick Acura and I wanted to work with JB Tillery again because of his professionalism, knowledge and work ethic. He This was our second lease with Hendrick Acura and I wanted to work with JB Tillery again because of his professionalism, knowledge and work ethic. He is an exceptional salesman with product knowledge and treated our family as one of his own. More