Hendrick Acura

excellent service I came to the dealership because I needed service on the power steering system on my Acura TL. I was initially informed that it would be 90 minutes an I came to the dealership because I needed service on the power steering system on my Acura TL. I was initially informed that it would be 90 minutes and about $970. But 15 minutes later, Alex informed that there was a recall on the eps. Therefore, there wasn’t any charge on the service. My car was return to me repaired in less than 90 minutes, and 2 items was replaced. The eps and the passenger airbag. Excellent service and very quick. More

Acura RLX Service Acura always provide number one service. From service provider and relaxing area to wait while service is in progress.Thank you Christy Owca for all y Acura always provide number one service. From service provider and relaxing area to wait while service is in progress.Thank you Christy Owca for all your help. More

thank you Hendrick Acura!!! This is our 5th leased vehicle with Hendrick Acura in Charlotte. Absolute pros. Most people dislike the process of buying or leasing a new car but H This is our 5th leased vehicle with Hendrick Acura in Charlotte. Absolute pros. Most people dislike the process of buying or leasing a new car but Hendrick Acura has professionals working there. Go see Jeff Williams in sales. He was very thorough and gave us a great deal. We are extremely satisfied with the car but at the end of the day it’s the people that keep you coming back!!! More

Top tier sales and maintence professionals. Sales professionals know their competition, and are able to highlight their product without trashing rival products. And the maintenance Dept. is alwa Sales professionals know their competition, and are able to highlight their product without trashing rival products. And the maintenance Dept. is always great, with a top quality team that delivers. More

Great Sales Service Hands Down!!! This is my second New Accura with the same sales person Eddie Roseman, he made the experience easy. I told him what I wanted and he made it happen. No This is my second New Accura with the same sales person Eddie Roseman, he made the experience easy. I told him what I wanted and he made it happen. No haggling, no over selling, he listened and made some calls and I am very happy with my Brand New ILX. He sold me my 1st one which I traded in and was glad he was there to put me in my new 2nd one. Thanks for the great job!! More

Wonderful customer service experience Andrew Lowery recently assisted me and my family with trading in a vehicle and purchasing a 2018 Acura MDX from Hendrick Acura. Andrew was very polite Andrew Lowery recently assisted me and my family with trading in a vehicle and purchasing a 2018 Acura MDX from Hendrick Acura. Andrew was very polite and professional, answering all of our questions and never making us feel pressured. He clearly presented all our options and truly made us feel welcome. I am very happy that Andrew helped us with our car buying experience, and I would absolutely recommend him to anyone looking to get a new car! More

Replacement of inflater bag and fix spritizer for windshield Quick and excellent service at moderate price. Brian, service adviser, was extremely helpful. Waiting area was clean, cookies and coffee were availabl Quick and excellent service at moderate price. Brian, service adviser, was extremely helpful. Waiting area was clean, cookies and coffee were available, and employees were very pleasant and eager to please. More

Excellent service in a timely manner. Staff was very friendly and helpful to complete the required service of my vehicle. Look forward to working with them in t service in a timely manner. Staff was very friendly and helpful to complete the required service of my vehicle. Look forward to working with them in the future. More

Excellent experience! Top rate experience with courteous, professional team. Paul Brown was very helpful and knowledgeable with product selection. Trenton Meyers assisted i Top rate experience with courteous, professional team. Paul Brown was very helpful and knowledgeable with product selection. Trenton Meyers assisted in making the finance and final steps easy. Love Hendrick Acura! More

service visit recall notice was taken care of quickly and they also washed and vacuumed the car. This was my first visit and I found it hard to locate the dealershi recall notice was taken care of quickly and they also washed and vacuumed the car. This was my first visit and I found it hard to locate the dealership by address alone. I passed it by the first time and almost missed the driveway when I finally noticed the dealership. More