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Hendrick Acura
Charlotte, NC
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Kevin and Keith are awesome Service guys Kevin and Keith are just awesome to work with. They take the time to listen to their customers and really try to help. Service guys Kevin and Keith are just awesome to work with. They take the time to listen to their customers and really try to help. More
The staff was very polite. The staff was very polite and helpful. This dealership was very nice but the bathroom needs to be updated and the water cooler should always be restoc The staff was very polite and helpful. This dealership was very nice but the bathroom needs to be updated and the water cooler should always be restocked. More
Awesome experience as good as Acura cars I will highly recommend this dealership for their professionalism and courteous service. Jim H was my advisor and very rarely you will find a person i I will highly recommend this dealership for their professionalism and courteous service. Jim H was my advisor and very rarely you will find a person in that role with integrity and someone who can keep your best interest above, he never pushed for making a purchase but rather helped in making right decisions. Appreciate it!! More
Professional Our experience here was great. Very professional and made sure we had the best service. Kept us well updated throughout the day while doing paperwork, Our experience here was great. Very professional and made sure we had the best service. Kept us well updated throughout the day while doing paperwork, and very accommodating in general with questions and requests. More
BEST CUSTOMER SERVICE Hendrick Acura continues to be the best in customer service. Keith Fitzpatrick is simply the best. We've enjoyed getting to know him over the last s Hendrick Acura continues to be the best in customer service. Keith Fitzpatrick is simply the best. We've enjoyed getting to know him over the last several years and he always takes such good care of us. We are on our 2nd MDX now and will continue to be customers for a long time to come. More
Fantastic Service My service appointment went very well. The service advisor was professional, courteous, friendly and funny. The waiting area was comfortable and cle My service appointment went very well. The service advisor was professional, courteous, friendly and funny. The waiting area was comfortable and clean and there were many snack and drink choices. Way to go Hendrick Acura Service Team! More
Excellent Very helpful excellent service great customer experience I would recommend them to this dealership Danny was excellent as well Eddie also showed me al Very helpful excellent service great customer experience I would recommend them to this dealership Danny was excellent as well Eddie also showed me all the car features More
Hands down, the best car buying experience I've ever had. I found my 4Runner on line at Hendrick Lexus, and General Manager David Porter purchased the vehicle from the Lexus dealership. (All the Hendrick dea I found my 4Runner on line at Hendrick Lexus, and General Manager David Porter purchased the vehicle from the Lexus dealership. (All the Hendrick dealerships work together). Mark Bridges brought it to my office for a test drive. I loved the truck. Trever beat my financing I already had in place. Mark picked me up at work and took me to Hendrick Acura and I signed the paperwork and was out in less than an hour. I highly recommend them. More
Excellent customer experience This is my second lease with Hendrick Acura. The sales team and service members go above and beyond to make sure that there is complete customer satis This is my second lease with Hendrick Acura. The sales team and service members go above and beyond to make sure that there is complete customer satisfaction. Cam Sabido, my salesman, was extremely knowledgeable and guided me through the features of my new car and was able to answer any questions I had. I did not hesitate to return to this dealership since I’ve had such great customer service. More
excellent service I came to the dealership because I needed service on the power steering system on my Acura TL. I was initially informed that it would be 90 minutes an I came to the dealership because I needed service on the power steering system on my Acura TL. I was initially informed that it would be 90 minutes and about $970. But 15 minutes later, Alex informed that there was a recall on the eps. Therefore, there wasn’t any charge on the service. My car was return to me repaired in less than 90 minutes, and 2 items was replaced. The eps and the passenger airbag. Excellent service and very quick. More