Hendrick Acura

They are very professional and their customer service is outstanding. I highly recommend them , they work around your budget and needs. Staff is very nice. outstanding. I highly recommend them , they work around your budget and needs. Staff is very nice. More

I must say Hendrick Acura is a supurb dealership. I speak from extreme experience with 28 years in the auto parts business. For years I only went to independent service garages, however when we moved speak from extreme experience with 28 years in the auto parts business. For years I only went to independent service garages, however when we moved to Charlotte I tried Hendrick on Independence. I am an Acura maniac, and I can State that Brian in service, and the sales dept. have not disappointed in any way. Go HENDRICK!! Alfred Myers More

Great experience purchasing our car with Jim Holshouser. He was very helpful, but not pushy - and we liked that!! Everyone was very friendly and accommodating. He was very helpful, but not pushy - and we liked that!! Everyone was very friendly and accommodating. More

A truly pleasant car buying experience. Nick Saffioti and his staff including Mark Bridges were very understanding when it came to my car buying needs. I would recommend Hendrick Acura to my friends. and his staff including Mark Bridges were very understanding when it came to my car buying needs. I would recommend Hendrick Acura to my friends. More

We purchased a CPO 2017 MDX Advance AWD from Hendrick in November of 2019. The car had to be brought in to the shop 2 days after buying it (and Paying over $40k for it) because the lane keep assist and road November of 2019. The car had to be brought in to the shop 2 days after buying it (and Paying over $40k for it) because the lane keep assist and road mitigation departure warnings were going off randomly. This was the first of TEN (10) visits to the service department in 11 months. Got Acura Corporate involved as this car should have been a lemon. We find out through that process that these problems were first reported by the original owner when the car had only 3k miles on it. All the service history available through Acura yet somehow they sold me this car that has been known to have issues, as a CPO. It left my pregnant wife stranded twice. Vehicle totally dead in the middle of Independence. I plead with the dealer to get us out of this car and into something else. They treated us like crap. We are so disappointed that after they stuck us with a lemon, knew of these issues since day one and after a year they offered me $20k less than what I paid for it. Pretty much told me sucks for you. Even after my salesman, Mark Mahshie promised me that they would work with us as he agreed this was a terrible experience. We got nothing but empty promises. A swift kick in the behind and out the door we went. I expected more from a Hendrick Dealership and I certainly expected more from Acura. More

Jarrod Moore was very professional and helpful.He helped me throughout the process.He took the time to help me with ordering the RDX that I wanted. me throughout the process.He took the time to help me with ordering the RDX that I wanted. More

Everyone was kind and friendly, not pushy and I felt safe related to Covid. The dealership was clean and very accommodating to meeting my needs! related to Covid. The dealership was clean and very accommodating to meeting my needs! More

Very nice! Always welcome especially when I first purchased my car! I will be purchasing my next vehicle again from this dealership! I’m excited! purchased my car! I will be purchasing my next vehicle again from this dealership! I’m excited! More

Jim Holshouser was a complete pleasure to work with as he helped me with my purchase of my new Acura. He was very professional and helpful with every question I had and has remained helpful and allow my cal helped me with my purchase of my new Acura. He was very professional and helpful with every question I had and has remained helpful and allow my calls with small questions after the sale. My experience at the dealership was very good and I would certainly recommend it to anyone! More

I had a great buying experience with Hendrick Acura! Despite being the end of the month and I could tell they were busy I never had to wait a long time and felt like I communicated easily with them dur Despite being the end of the month and I could tell they were busy I never had to wait a long time and felt like I communicated easily with them during this process. Jim Holshouser ans I texted several times to be sure that I had everything in order for a smooth buying experience. This was super helpful as a new new car buyer. More