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Hendrick Acura

Charlotte, NC

4.9
577 Reviews

6824 East Independence Blvd

Charlotte, NC

28227

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Showing 577 reviews

March 31, 2021

Jarrod Moore was an excellent partner with us in helping us find our 2021 Acura RDX. I can't imagine anyone doing more to make our experience stress free and effortless. And he has followed up a couple o More

by KIRKCHAMBERLAIN5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Moore, David Porter
Apr 05, 2021 -

Hendrick Acura responded

Kirkchamberlain5, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Acura. We hope to be of service to you again in the future. Best wishes, Hendrick Acura

March 31, 2021

Jim Holshouser was amazing to work with! He was patient and showed me what every button and feature was on the car. Anyone would be lucky to work with him. More

by LauraM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Holshouser
Apr 05, 2021 -

Hendrick Acura responded

Lauram, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

March 17, 2021

We went in to Hendrick Acura a few months ago but not sure if we could find a car that would work for our budget. From the start meeting Jim Holshouser in the show room to all the way signing the final p More

by collinskevin4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Holshouser, David Porter
Mar 17, 2021 -

Hendrick Acura responded

Hello Collinskevin4, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 13, 2021

I was referred to Jim Holshouser by a friend so I sent him an email. He was responsive, polite, and extremely helpful. He was thorough and followed up with emails and phone calls to make certain that I ha More

by katwill03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Holshouser
Mar 13, 2021 -

Hendrick Acura responded

Katwill03, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Acura!

March 06, 2021

If only I could give zero star I would. Terrible experience. Sometimes I ask myself” how stupid do some people think I am? Giving people room for improvements doesn’t qualify you as being stupid, it More

by Clara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bret Rise.
Mar 09, 2021 -

Hendrick Acura responded

Clara, We strive for 100% satisfaction and feel that anything less is unacceptable. We would appreciate the opportunity to talk with you further about your recent visit. Our Service Manager Tony Diorio has tried to reach out twice to you so speak on the matter further. If you could please contact him at your convenience.

February 28, 2021

We came in to look at Acura because we needed a new car and we were shopping around. We came to Hendrick Acura because our daughter has a Honda Civic and we all really like that car. It runs well and is ve More

by millerseven34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Lowry
Feb 28, 2021 -

Hendrick Acura responded

Millerseven34, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

February 22, 2021

They are very professional and their customer service is outstanding. I highly recommend them , they work around your budget and needs. Staff is very nice. More

by Susana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim & Andrew, David Porter
Feb 25, 2021 -

Hendrick Acura responded

Susana, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

February 03, 2021

I must say Hendrick Acura is a supurb dealership. I speak from extreme experience with 28 years in the auto parts business. For years I only went to independent service garages, however when we moved More

by Albee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian. - Servicef
Feb 05, 2021 -

Hendrick Acura responded

Albee, we are so pleased you enjoyed your visit to Hendrick Acura! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 28, 2021

Great experience purchasing our car with Jim Holshouser. He was very helpful, but not pushy - and we liked that!! Everyone was very friendly and accommodating. More

by Karen K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Holshouser
Jan 29, 2021 -

Hendrick Acura responded

Karen K, your wonderful feedback and rating mean a lot to us.

January 28, 2021

A truly pleasant car buying experience. Nick Saffioti and his staff including Mark Bridges were very understanding when it came to my car buying needs. I would recommend Hendrick Acura to my friends. More

by toddhallerradio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Saffioti, Mark Bridges, Trenton Myers
Jan 31, 2021 -

Hendrick Acura responded

Toddhallerradio, we really appreciate your feedback! We do hope we can be of assistance in the future. Take care!

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