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Hendrick Acura
Charlotte, NC
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Jarrod Moore was an excellent partner with us in helping us find our 2021 Acura RDX. I can't imagine anyone doing more to make our experience stress free and effortless. And he has followed up a couple o us find our 2021 Acura RDX. I can't imagine anyone doing more to make our experience stress free and effortless. And he has followed up a couple of times after the sale to make sure everything is going great with our new car. Highly recommend this dealership and Jarrod to all !!! Kirk and Lulu Chamberlain More
Jim Holshouser was amazing to work with! He was patient and showed me what every button and feature was on the car. Anyone would be lucky to work with him. and showed me what every button and feature was on the car. Anyone would be lucky to work with him. More
We went in to Hendrick Acura a few months ago but not sure if we could find a car that would work for our budget. From the start meeting Jim Holshouser in the show room to all the way signing the final p sure if we could find a car that would work for our budget. From the start meeting Jim Holshouser in the show room to all the way signing the final paperwork to was great. Jim was very familiar with the MDX and no pressure allowed us to go through process. I would go back to Hendrick Acura and buy another MDX from Jim. More
I was referred to Jim Holshouser by a friend so I sent him an email. He was responsive, polite, and extremely helpful. He was thorough and followed up with emails and phone calls to make certain that I ha him an email. He was responsive, polite, and extremely helpful. He was thorough and followed up with emails and phone calls to make certain that I had the information I needed. We ended up going a different direction with the car, but we will be in the market again next year and I will definitely be reaching out to Jim. More
If only I could give zero star I would. Terrible experience. Sometimes I ask myself” how stupid do some people think I am? Giving people room for improvements doesn’t qualify you as being stupid, it experience. Sometimes I ask myself” how stupid do some people think I am? Giving people room for improvements doesn’t qualify you as being stupid, it simply means you are behaving intelligently and maturely! I bought my car from these people, and 90% of the time I have taken it for service to them. Lately, this is like the 3rd time they have lied to me. Some Acura workers have Zero integrity!!!! I just spent a lot of money to repair my car and they lied to me that they did everything, meanwhile they didn’t. I hate lies with all my heart and soul! If I’m giving my money to you, you ought to TREAT ME RIGHT AND DO THE RIGHT THING. I will never recommend anybody to either buy a car or take your car for service to this particular Acura dealership. More
We came in to look at Acura because we needed a new car and we were shopping around. We came to Hendrick Acura because our daughter has a Honda Civic and we all really like that car. It runs well and is ve and we were shopping around. We came to Hendrick Acura because our daughter has a Honda Civic and we all really like that car. It runs well and is very reliable. We wanted to see what the upgraded version of Honda was like. Our salesman was Dumitru Moisei. He was very knowledgeable and informative. We test drove the 2017 Acura MDX .We liked the feel of the car and all the technology that is in it. We decided to buy it. When the car came in Dumitru spent several hours with us to make sure we knew how to operate all the features of the car and answer all of our questions. In the last week since we picked the car up, Dumitru has called us several times to see if we have any questions or are having any difficulties figuring out all the technical aspects of the car. So far - so good. We are really enjoying the car. More
They are very professional and their customer service is outstanding. I highly recommend them , they work around your budget and needs. Staff is very nice. outstanding. I highly recommend them , they work around your budget and needs. Staff is very nice. More
I must say Hendrick Acura is a supurb dealership. I speak from extreme experience with 28 years in the auto parts business. For years I only went to independent service garages, however when we moved speak from extreme experience with 28 years in the auto parts business. For years I only went to independent service garages, however when we moved to Charlotte I tried Hendrick on Independence. I am an Acura maniac, and I can State that Brian in service, and the sales dept. have not disappointed in any way. Go HENDRICK!! Alfred Myers More
Great experience purchasing our car with Jim Holshouser. He was very helpful, but not pushy - and we liked that!! Everyone was very friendly and accommodating. He was very helpful, but not pushy - and we liked that!! Everyone was very friendly and accommodating. More
A truly pleasant car buying experience. Nick Saffioti and his staff including Mark Bridges were very understanding when it came to my car buying needs. I would recommend Hendrick Acura to my friends. and his staff including Mark Bridges were very understanding when it came to my car buying needs. I would recommend Hendrick Acura to my friends. More