Hendrick Acura

If i could recommend a dealership to buy a car with in the Charlotte area, it would hands down be this Acura Dealership. We came in to test drive the Acura MDX Type S in June 2024 and the sales person to the Charlotte area, it would hands down be this Acura Dealership. We came in to test drive the Acura MDX Type S in June 2024 and the sales person took us for a test drive in the the Acura MDX and put it into sport mode to get a feel for how the Type S would drive. At no time during the whole experience did we feel pressured by the sales person. We figured out when we wanted to actually purchase the car and worked with Jaren (Jay) Bamberg to get the process started. We officially put the order in for the Type S in November 2024 and received constant updates from Jay to let us know about the process and even gave us preliminary trade-in value of the car we were trading in. Jay was so patient with all of our questions, concerns and updates that we wanted to make sure we were as prepared as we could be for when the car actually was coming in. We just went in last Friday to pick up the car and the whole experience was relaxed. We never felt pressured to purchase additional packages that we were not interested in or items we did not want throughout the whole experience which will make us want to come back in to buy a car with him. It was straightforward from the beginning. We hope to work with Jay and the team at Hendrik Acura in the future. More

Excellent overall experience with Hendrick Acua, and with JB TIllery in particular. Hendrick offered a good trade-in value for my car, and JB provided outstanding service and support during the buying exper JB TIllery in particular. Hendrick offered a good trade-in value for my car, and JB provided outstanding service and support during the buying experience. I would recommend both. More

It was very nice working with Jay. He helped facilitate the process. God bless him He helped facilitate the process. God bless him More

I had an exceptional experience with Rodriguez, Jason! He truly stands out for his professionalism and dedication. Firstly, he was incredibly patient, taking the time to explain the car's features in a He truly stands out for his professionalism and dedication. Firstly, he was incredibly patient, taking the time to explain the car's features in a way that was both clear and easy to understand, no matter how many questions I had. His deep knowledge of the car's specifications and functionality was very impressive and gave me the confidence I needed to make an informed decision. What truly sets him apart, though, is his approach with customers. He is extremely kind, treating us with respect and care throughout the entire process. He was also flexible and went out of his way to accommodate our specific needs and preferences, ensuring that the car-buying experience was smooth and stress-free. Overall, Rodriguez, Jason is simply amazing! If you're looking for someone who genuinely cares about helping you find the perfect car, I wholeheartedly recommend him. More

Jim Holshouser was incredibly helpful as I was in the market for a car. He was responsive, informative, and polite. market for a car. He was responsive, informative, and polite. More

JB was a true professional. His knowledge of the Acura products is impressive and made my wife and I experience a great one. The Acura MDX is a fantastic vehicle and JB ensured His knowledge of the Acura products is impressive and made my wife and I experience a great one. The Acura MDX is a fantastic vehicle and JB ensured we were well informed as we drove multiple vehicles to be sure we had the right one. Thanks JB! More

Jay was very knowledgeable about the cars and helped me find one that best suited my needs. He was very patient and understanding of us and made sure that we were satisfied with our purchase. I also have find one that best suited my needs. He was very patient and understanding of us and made sure that we were satisfied with our purchase. I also have gone back a couple of times for questions about operating the vehicle and he has been welcoming and very willing to help. I am also very happy that I will stay with your service department because I know and trust them. More

Great service. Jeffrey Austin was very helpful and professional. Truly enjoyed the experience ( much better I was expecting) and very happy with my new car ( RDX 20 Jeffrey Austin was very helpful and professional. Truly enjoyed the experience ( much better I was expecting) and very happy with my new car ( RDX 2025). More

Jay was great to work with. Very patient with me. Really enjoyed working with him Very patient with me. Really enjoyed working with him More

Worked with J B Tillery. The experience was great!! Looked at the Acrua on Saturday and was sold on this car. Picked it up on Tuesday. JB was very professional and easy t The experience was great!! Looked at the Acrua on Saturday and was sold on this car. Picked it up on Tuesday. JB was very professional and easy to work with. More