45 Reviews of Henderson Chevrolet - Service Center
Told me to go to a different dealership Came here for rpm gage bouncing around and clicking nose coming from the front right tire and the exhaust i get the car back they said it was the fron Came here for rpm gage bouncing around and clicking nose coming from the front right tire and the exhaust i get the car back they said it was the front passenger tps valve broke so i get the car back no gas rpm gage still bouncing so i made an appointment to drop back off take the car 2 days before i had a car show and i never park by curbs or had anyone touch the front tires noticed it had scratched by being mounted didnt have it before the tps sensor was installed took it in and told them so when i got the car back today they first said it had to be a curb then when i talked to the main guy he said to show him so he see it says that it from mounting the tires that they never touched the front only the back that there not covering it i here him from the side say we never touched the xxxxing front only the xxxxing back his words i was in the car and heard him but they gave my car back the first time and said it was a pice of a broken valve in the front now im stuck paying 600 for a new wheel because of henderson chevy how was it me if i never had the front tires changed and that mark was never there i always check after i get the tire changed at discount tire because that had to replace 1 from the back that they scratched when i had to get rear but i never had change the front tires still same f1 from the day i got the car should have did the same here but didn't think i would have to worry about them because there the dealer.. thanks for scratching my wheels then saying it wasn't you when your the only ones to touch the wheel week or 2 later called them about my ac not working on one side they said to try a different dealership because there not meeting my expectations More
service advisor bert neal Thanks to Bert Neal for the great service and keeping in contact with me even on his day off called me trying to get car fixed with the rpm gage surgi Thanks to Bert Neal for the great service and keeping in contact with me even on his day off called me trying to get car fixed with the rpm gage surging contacted corporate about the car on Friday and was supposed to be called on Tuesday called the next day Saturday and asked the rep to requested for the lady to call back monday come Tuesday when she said she contact me i get no call but bert at service has keep daily contact with me in this frustrating time for me More
Joe Gallagher True professional and extremely knowledgeable all around great guy takes great care of my family when we come to the dealership we own GM cars and Joe True professional and extremely knowledgeable all around great guy takes great care of my family when we come to the dealership we own GM cars and Joe makes the GM experience pleasurable More
Great Service Department I'm from out of town and my car required service. Ray Besuchamp was able to schedule a service appointment within my tight time frame and I was in an I'm from out of town and my car required service. Ray Besuchamp was able to schedule a service appointment within my tight time frame and I was in and out of this service department within a very reasonable period of time. The service department was professional and kept me informed what the issue was and the repair required. I would highly recommend the service and would use in the future as needed. More
Great sales people but all other services are terrible We have bought several cars from this dealership. Their sales reps are amazing and very hardworking. Everything after that is pretty crappy. Especiall We have bought several cars from this dealership. Their sales reps are amazing and very hardworking. Everything after that is pretty crappy. Especially if you have drop your car off for any kind of servicing. Its like one hand doesnt talk to the other. Each rep gives you a different answer snd timeline for your problems and a different excuse as to why they cant give you a rental eventhough they are keeping your car the whole day and why the shuttle hasnt arrived when they told you max 45 minutes and its been 3 hours. Happens every single time. People dont follow through here Absolute nightmare. They have no idea what they are doing there Avoid this dealership at all costs if possible. More