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Hempstead Ford Lincoln - Service Center
Hempstead, NY
626 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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626 Reviews of Hempstead Ford Lincoln - Service Center
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October 10, 2013
A stubborn dashbord check engine light was intermittenly flashing on and off. The initial problem was detected and corrected however the indicator light persisted in staying on. After ruling out any engin flashing on and off. The initial problem was detected and corrected however the indicator light persisted in staying on. After ruling out any engine/mechanical problem, a loose wire was discovered and this finally corrected the problem. Throughout the process both sales and service were attentive and professional. More
by GMCEnvoy05
Employees Worked With
Peter Viskoc, Lowell Foreman
October 07, 2013
It is unfortunate that the survey asked for employees by name and thus restricts me to the two that have worked with me of many, many years. One of the best manager is the business is Oliver, the guy is jus name and thus restricts me to the two that have worked with me of many, many years. One of the best manager is the business is Oliver, the guy is just a "shirt sleeve" manager. He will work with the customer to diagnose and fix/repair the issues, even when the issue is not clearly expressed by the customer. He knows the people/service business and is just great with customers. My service experience at Hempstead Lincoln is superb (a car dealer -- yes my car service dealer). I will not hesitate to recommend Hempstead Lincoln service to anyone, including my father-in-law. Keep the excellent team work and quality service going forward, it is appreciated. Regards, T Thompson More
by tt86006
Employees Worked With
Karen, Steve
August 19, 2013
All my experiences have been excellent. They are well organized, courteous, friendly and professional. So far I have not had any problems with my Edge, All my visits were for service maintenance and ti organized, courteous, friendly and professional. So far I have not had any problems with my Edge, All my visits were for service maintenance and tire change. I have never experienced any problems after receiving maintenance on my car. I would not think of going any where else for my auto's service. My husband also brings his car in for service and I know he has always had a good experience, A P.S. Their waiting room is spacious with comfortable seating, wide TV, tables with complimentary coffee and doughnuts. More
by jcozzani5
Employees Worked With
Karen
August 09, 2013
Everything from level of service to the follow up is excellent. I have had many cars and brands in my lifetime, I will only buy from and recommend Hempstead Ford Lincoln. excellent. I have had many cars and brands in my lifetime, I will only buy from and recommend Hempstead Ford Lincoln. More
by baysteve
Employees Worked With
John Lydon, Oliver Czavar
June 05, 2012
Service appointments consistently result in a return visit as items are not fixed right the first time. Dealerships policies on service seem to vary from service personnel to service personnel and bill visit as items are not fixed right the first time. Dealerships policies on service seem to vary from service personnel to service personnel and bills are not clearly explained. Car is returned often unclean with stains on the carpet mats and the seat and floor protectors rolled up in the back of the car. On a recent visit, when asking for clarification on charges and a policy quoted to me earlier in the day, the remaining service department member was dismissive stating either I take it as is or leave the car and contact my original service personnel. After reminding him that I took a train and bus to get to the dealership to pick-up my car and simply wanted clarification on the dealership's policy towards a particular service, he continued to be dismissive and state that he does not know. After six service visits, no more. This was not the first time I struggled to get answers when presented with a bill, but it was the last time. I'm sure the sales department is very good as per other reviews, but service is a commodity and a poor one as per my experience. I'm off to find another Ford dealership or someone who services these cars. More
by talorkorn
Employees Worked With
Steve Kleiner
June 07, 2011
Chris F is very helpful when it comes to buying a car. He works with you. He is very patience. This is my fourth ford that I have leased from him. My husband also leased his car from Chris. I would recommend works with you. He is very patience. This is my fourth ford that I have leased from him. My husband also leased his car from Chris. I would recommend Chris to anyone. Everyone at Hempstead Ford is very nice and friendly. The best Ford dealership!!!! More
by Purple6282
Employees Worked With
Chris Finnigan
