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Hempstead Ford Lincoln - Service Center

Hempstead, NY

4.5
626 Reviews

626 Reviews of Hempstead Ford Lincoln - Service Center

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February 19, 2016

Always helpful. They are always helpful. Waiting area is comfortable and they get the service done in the expected time frame. It is refreshing not to have any surpr More

by EscapeDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
Feb 23, 2016 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to review us! Here at Hempstead Ford Lincoln we do our best to maintain a comfortable and pleasant environment and we are so happy to hear you enjoyed your time with us! We look forward to working with you again in the future and hope your vehicle is running as good as new!

February 19, 2016

Professional, prompt, courteous! I brought my car in for a minor repair. I was given an appointment for the very next day, at the time I requested. Although I arrived a bit early, i More

by Susan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charlie
Feb 23, 2016 -

Hempstead Ford Lincoln responded

Here at Hempstead Ford Lincoln we strive for 100% customer satisfaction and we are so pleased our service staff could be so accommodating and go above and beyond to make your experience with us unforgettable! We greatly appreciate your kind review and we look forward to your return!

February 17, 2016

Greatest experience Ever of my eight years of living in NY. I live in Queens New York, and I purchased a Lincoln MKX from out of state, and of course i wanted to extablish a relationship with a local reputable More

by Gloria14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Charlie
Feb 23, 2016 -

Hempstead Ford Lincoln responded

We are so glad you find our service so reliable, efficient and honest. We strive for %100 customer satisfaction and so happy your experience with us was such a positive one! Thank you so much for your kind review and we look forward to working with you again in the future!

February 17, 2016

Great Service The employees at this dealership are very friendly and helpful. The work on my 2005 Ford Mustang got done in a very timely fashion! Jonathan Bennett h More

by cwmustang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Bennett
Feb 23, 2016 -

Hempstead Ford Lincoln responded

Thank you so much for your business and feedback! John is an outstanding part of our team and we are so glad you enjoyed him just as much as we do. We will be sure to pass along your kind words to our staff and look forward to your next visit!

February 16, 2016

Everything you want This is my first new car, and while I didn't buy it here, it is the service center I go to each time for service on my 2012 Ford Focus. Each time I br More

by Xontic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Feb 23, 2016 -

Hempstead Ford Lincoln responded

Our service department does an amazing job and we are so lucky to have such an attentive and committed staff. We are so grateful that we have your trust in servicing your vehicle and we look forward to serving you again in the future!

February 15, 2016

service timely clean efficient punctual ,,anthony service manager excellent and andrea smith smooth excellent all around,,also took care of all my recall need More

by anthony001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
anthony
Feb 23, 2016 -

Hempstead Ford Lincoln responded

Anthony and Andrea are both amazing members of our team, they always put the customers first and we are so pleased they were able to make your visit with us a pleasant one. We will be sure to pass along your praises to them and we greatly appreciate your business and feedback!

February 13, 2016

Outstanding Service Bought my wife's Ford Escape in for its first service since she bought the car from Hempstead Ford last year. I highly recommend this dealer because More

by farrarout
Customer Service
Recommend Dealer
Yes
Employees Worked With
John Bennett
Feb 23, 2016 -

Hempstead Ford Lincoln responded

Here at Hempstead Ford Lincoln we take great pride in our service in both the Sales Department and Service Department, both departments go above and beyond for our customers and we are so lucky to have such an amazing staff! We are so pleased you had another amazing experience with us and we will be sure to pass along your praises to all. Thank you so much for your business and feedback and we look forward to your next visit!

February 05, 2016

Generally okay but did have several unpleasant experience. I have used this place to service my fleet vehicle for 2 years now, used to like it a lot, but recently experienced some off experience. The always More

by Xg5q
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
December 03, 2015

From sales to service....the absolute best! When I came to Ford of Heampstead to buy a car I knew it was the place for me. No pushy sales people and reasonable prices. Then it got better.....the More

by Great Ginger Escape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Peddle
Dec 07, 2015 -

Hempstead Ford Lincoln responded

Thank you so much for your review! We are happy to hear that Hempstead Ford Lincoln is consistently able to provide you with informative and comfortable service. Peter is a valued member of the team and we will be sure to pass along your kind words to him. Enjoy your new vehicle and we look forward to seeing you again soon!

December 02, 2015

Incredible service I have been dealing with Hempstead Lincoln/Ford for nearly 20 years. Whether my dealing have been with Charlie or Karen or Peter or Jonathan all of m More

by PJStillwaggon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie
Dec 07, 2015 -

Hempstead Ford Lincoln responded

Thank you for your glowing review and your loyal business for the last two decades! We appreciate you taking the time to provide us with such positive feedback. It is our goal to always provide exceptional customer service in both sales and service. We look forward to seeing you again soon!

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