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Hempstead Ford Lincoln - Service Center

Hempstead, NY

4.5
626 Reviews

626 Reviews of Hempstead Ford Lincoln - Service Center

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March 24, 2016

Friendly and professional service I have been dealing with Karen Wonderlich for service of my F 150 and my wife's Focus. easy drop off , Informed vehicle history and friendly relia More

by Jeff Wax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wonderlich
Mar 24, 2016 -

Hempstead Ford Lincoln responded

Jeff, thank you for taking the time to write this thoughtful review! Karen is an asset to our service department, and we're happy to hear that she has been giving you and your wife exceptional customer service. We look forward to seeing you again!

March 24, 2016

Excellent service I have had my Ford Escape for 2 years and am very satisfied with the car and the excellent care given on every service. From the time that you drive More

by Zambia1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Mar 25, 2016 -

Hempstead Ford Lincoln responded

We're so pleased to hear that you're enjoying your Escape! And we're glad that Karen gave you such great service. As an integral part of our team, she's a major contributor to the success of our dealership. Thank you for this fantastic review, and we look forward to seeing you again!

March 22, 2016

needed drivers side door handle repaired on Lincoln mkz The car was taken in as per appointment made .Arrived at about 9:45 Am and was on our way by 11:00 AM The door works fine now many thanks More

by the B'S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen wunderlich, Dina Vella
Mar 22, 2016 -

Hempstead Ford Lincoln responded

We're very glad we were able to assist you in such a timely manner, and that you took the time to write this great review and let us know. It was our pleasure, and we hope to see you at the dealership again soon!

March 22, 2016

Service experience Just recently I was overdue for an oil change. Called the service department and they fit me in to there tight schedule. My service writer Karen was More

by Steven Frigand
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Mar 23, 2016 -

Hempstead Ford Lincoln responded

Steven, your kind review is much appreciated! We're so happy that you're content with our service, and we'll be sure to pass this along to Karen.

March 20, 2016

Excellent Service I have been bringing my vehicle to Hempstead Lincoln Ford for all its service needs since I purchased my car there back in 2009. The service is excel More

by JMR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Durante
Mar 21, 2016 -

Hempstead Ford Lincoln responded

Thank you so much for your loyalty, and of course this fantastic review! We're very pleased that Charlie has given you such great service and we look forward to serving you again soon!

March 20, 2016

always professional I have been coming here since i bought my Ford Escape in 2013..Everyone is always friendly nice and knowledgeable.I love Karen Wunderlich she is alway More

by Jeterette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
all mechanics
Mar 21, 2016 -

Hempstead Ford Lincoln responded

We're very grateful for this wonderful review, and of course your long time patronage. Karen is a much-appreciated asset of our team, and we're overjoyed that you had such a great experience with her. Thank you again!

March 19, 2016

Easy, fast, worry-free service John Lydon in the service department is the best! He is very informative & thorough, & does right by the customer. He is the friendliest & most helpfu More

by C-Max Energi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lydon
Mar 21, 2016 -

Hempstead Ford Lincoln responded

What a fantastic review, thank you so much! John is an extremely valuable part of the Hempstead family and we're very pleased that you had such a great experience with him.We'll be sure to pass along the kind words.

March 17, 2016

Charlie Durante Fast service. Great communication. When giving me a loaner I asked for an SUV and was given a fully loaded 2016 model of the same car I brought in for More

by cambriac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Durante
Mar 18, 2016 -

Hempstead Ford Lincoln responded

We're extremely grateful for this amazing review! Customer service is one of our highest priorities, so thank you for appreciating all we do to please our clients. We look forward to seeing you again!

March 17, 2016

Service I have had my Ford Edge for a few years now and recently the past few times I have had the pleasure of working with Karen wunderlich who is a service More

by Mooshy19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen wunderlich
Mar 18, 2016 -

Hempstead Ford Lincoln responded

We're extremely pleased to hear about your positive experience with Karen! She is an integral part of our staff and an all-around wonderful human being. We're happy you were able to experience this firsthand! Thank you for this great review, and we hope to see you again soon.

March 17, 2016

Charlie Durante Charlie's Explanation of the service was clear and understandable.the service was done well.and every one in the dealership were professional and kind More

by peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Durante
Mar 18, 2016 -

Hempstead Ford Lincoln responded

Peter, it was a pleasure to serve you, and we're very grateful for the kind words and positive rating. All of us here at Hempstead Ford Lincoln look forward to seeing you again! And we'll be sure to pass along your appreciation to Charlie!

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