Hempstead Ford Lincoln - Service Center

I have been bringing my vehicle in for service since I purchased it in 2017. I am very impressed with your Service Dept. I would bring my vehicle in and wait…always was done in a timely manner. I just too purchased it in 2017. I am very impressed with your Service Dept. I would bring my vehicle in and wait…always was done in a timely manner. I just took advantage of your valet service and Love It! You have a Great Service Dept.! I would highly recommend it!! More

I brought my car in for an oil change with an appointment. It took a little over two hours, I was getting ready to take my car out of there and go somewhere else. The guy told me the car is done appointment. It took a little over two hours, I was getting ready to take my car out of there and go somewhere else. The guy told me the car is done and they will be bringing it up shortly. The guy came out, handing me my paperwork and said your car is outside. I went out there it was nowhere to be seen. I waited and waited and then looked and my car was going through the car wash! They usually ask if you want your car washed I always tell them no. Total for my cars oil change took 2 1/2 hours. Unacceptable! More

Good and Professional In all aspects in services Excellent I Liked it .and thank you for the attention Excellent I Liked it .and thank you for the attention More

Loved valet service , Samantha Estevez was nice, professional and helpful and answered all my questions, and received a video from the mechanic explaining what the problem was and what the solutions professional and helpful and answered all my questions, and received a video from the mechanic explaining what the problem was and what the solutions were to fix the problem, also the gentleman who brought my car out was nice and had a great attitude,I will definitely be using your services again! Thank you! More

Efficient and pleasant service. Friendly employees. Valet service communication was great Will use again end Friendly employees. Valet service communication was great Will use again end More

I have been a customer of this dealership for over 30 years. John Lydon from the service department does an outstanding job! years. John Lydon from the service department does an outstanding job! More

Will Artis was great. Car taken in on time and returned on time. All work was completed as requested. Car taken in on time and returned on time. All work was completed as requested. More

John Lydon on the service team, was amazing. He was very kind and pleasant to work with. He made sure I was not waiting for long for my loaner. He also made sure I had my car back within the ti He was very kind and pleasant to work with. He made sure I was not waiting for long for my loaner. He also made sure I had my car back within the time frame I give. This was my first service at Lincoln and John made it a good experience. I would always request John to take care of the service process of my car. More

good service , nice responsible people ,good customer service i have done , recall and general service service i have done , recall and general service More

Karen is amazing. I come to this dealership because the service is REMARKABLE. She makes you feel valued. Customer Service is very important to me and determines if I come to this dealership because the service is REMARKABLE. She makes you feel valued. Customer Service is very important to me and determines if a remain a Customer. Karen ensures that I will remain with Hempstead Ford. More