Hempstead Ford Lincoln

The worst, most dishonest dealership I’ve ever dealt with. I leased a 2018 and 2021 F150 truck from them. Their service department damaged both of them. The 2018 went in for a warranty repair. They tr with. I leased a 2018 and 2021 F150 truck from them. Their service department damaged both of them. The 2018 went in for a warranty repair. They tried giving me back the truck with the hood, passenger door and bed all scratched to bare metal. They had one of their service people drive it to the front , hand me the keys and walked away. They had to repaint over 50% of the truck. I also bought 4 new tires from them. I thought they would do a better job mounting them since they are a Ford Service Department. Boy was I wrong. They gauged one of the chrome wheels. Again they tried giving it back to me and hoped I wouldn’t notice it. When I showed it to them they said they could “touch it up” with silver paint. After arguing with them they agreed to replace the wheel. I brought my 2021 in for a simple oil change. They drove it into a wall in the service department. They tried giving me back my truck with a scraped front bumper and damaged grill. When I went back in to tell the service rep what they did the he had the nerve to ask me if I drove it off their lot. Between all the damage they did to both trucks I lost about 4-5 months usage of them. They did give me loaners. Usually small SUV’s. After all my lost time with my trucks, which I use for my business, I went in to complain to my sales rep, John Talt. He made all kinds of promises that the dealership would cover some of my lost monthly payments. He lied. The dealership covered none of them. Ford Motor Company covered one month. I complained to Ford. They told me the dealerships are independently owned and they have no control over them. I even had the sales manager, Douglas Curtis, come out to see the damage they did. His response was don’t come back to the dealership since I complained to Ford. My advice based on my experience is if you want to buy a Ford don’t buy it from Hempstead Ford. And, whatever you do don’t go near their service department. I have texts, photos and receipts to back up everything I’ve stated More

After my wife and I picked-out a new Lincoln Corsair Grand Touring, Doug and Dimitri made the entire transaction incredibly easy. The paperwork process was quick, the car was perfectly detailed and all Grand Touring, Doug and Dimitri made the entire transaction incredibly easy. The paperwork process was quick, the car was perfectly detailed and all of our questions were quickly answered. This made for a great experience purchasing our first new Lincoln. We will definitely work with Hempstead Lincoln again for our next purchase. More

Excellent sales process from start to finish. John Berto is the best in the business. This is my 9th vehicle purchased from Hempstead Ford Lincoln in the past 10 years. John Berto is the best in the business. This is my 9th vehicle purchased from Hempstead Ford Lincoln in the past 10 years. More

Stan Peddle was my sales person and he was great! He was personal, professional and knowledgeable. Unlike other dealerships that have hidden fees or down payments which were not advertised he was hon He was personal, professional and knowledgeable. Unlike other dealerships that have hidden fees or down payments which were not advertised he was honest about what the costs were so I knew up front. I had gone to other car dealerships and I had a headache when I left. I felt very comfortable with Stan and I would highly recommend him. More

I have work with John Berto for the pass nine years and he is always makes it a pleaser to do business with the FORD team. John keeps up to date with the programs offer and keeping me informed. Angela th he is always makes it a pleaser to do business with the FORD team. John keeps up to date with the programs offer and keeping me informed. Angela the financial adviser was also a pleasure, make the process of getting through all the pater work very quickly. In all the Ford has a home run with these two on there team. Tom De Stio More

I stopped by to just look at the Maverick and kick the tires. Then Jonathan comes out with a big smile. He was so helpful and tried to answer every question as best as possible. When he didn’t have the an tires. Then Jonathan comes out with a big smile. He was so helpful and tried to answer every question as best as possible. When he didn’t have the answer he got it for me. Before I realized I was putting down money on the truck. He not only convinced me to buy the truck but gave me the feeling that I was dealing with a great dealership. I would like to wish him a great career and best of luck More

Another great experience while servicing my Lincoln. Karen Wunderlich is extremely friendly, knowledgable and patient in assisting me with servicing my Lincoln. Karen Wunderlich is extremely friendly, knowledgable and patient in assisting me with servicing my Lincoln. More

Been going there for over 20 years been dealing with the same person (John Berto) it’s hard to find a car dealer you can trust!! That why i go there!! same person (John Berto) it’s hard to find a car dealer you can trust!! That why i go there!! More

Makes buying or leasing a vehicle a pleasure, we have leased or purchased 6 vehicles from Frank at Hempstead Ford. leased or purchased 6 vehicles from Frank at Hempstead Ford. More

This dealership is fabulous! I leased a Mustang Mach E from here and the process was seamless. Highly recommend! I leased a Mustang Mach E from here and the process was seamless. Highly recommend! More