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Hempstead Ford Lincoln

Hempstead, NY

4.8
2,052 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 2,052 reviews

August 12, 2023

Mr William is very helpful & accommodating, he let me wait for my vehicle instead of going back in the afternoon. So happy with the service with my Mach E More

by gbertshe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Artis
Aug 14, 2023 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

August 11, 2023

My experience was seamless. From the initial contact with J.C. to the followup and closing with Stan, then with Bob to close the deal. Honest, straight forward and timely commun More

by Chanel Goodman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J.C, Stan, Bob
Aug 21, 2023 -

Hempstead Ford Lincoln responded

Chanel- we appreciate the time you spent recognizing our staff. We hope to see you again. Please reach out if you need anything.

August 11, 2023

Service dept very efficient. Appointment made easily, quick and easy check in and car ready when told it would be. I’m impressed! More

by Jsef32
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lydon
Aug 14, 2023 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

August 11, 2023

Very clean, professional staff that was happy to help you the minute we walked through the door and made things easy. Stan our sales guy cared about us. Wasn't annoyed with us with all our questions. More

by Bella
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stanley R. Peddle
Aug 14, 2023 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

August 08, 2023

Worst experience ever ! !!! The service advisors don’t care to help you and the customer service is terrible. After 2 weeks of waiting for a part, my car is defective AGAIN. More

by Indiamiless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oliver, Michael, Raquel
Aug 09, 2023 -

Hempstead Ford Lincoln responded

We're very interested in speaking to you about this matter. Please contact the Service Manager, Oliver Czavar, at your earliest convenience, thank you: hempflservice@gmail.com 516-483-7200 EXT 101

August 07, 2023

I have been a customer since 1989. This dealership is the best, from sales to customer service. Their people are impeccable. From John Berto, Karen Wunderlich, John Lyndon and Charlie, More

by litenup430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lydon
Aug 07, 2023 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

August 03, 2023

Easiest and smoothest car purchase I have ever made. Start to finish, the deal was quick and painless. The salesman Dan was amazing. Made things run smoothly and was understanding of what I wanted. No i More

by Sandra P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Locicero
Aug 07, 2023 -

Hempstead Ford Lincoln responded

Sandra - Thank you for the kind words, and we look forward to seeing you again!

August 01, 2023

JC Crescenzo is an outstanding salesman. Over the years he has assisted us in the leasing and purchase of several vehicles. We could not be happier. More

by tigerboys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JC Crescenzo
Aug 02, 2023 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

July 28, 2023

Bad vehicle service department very rude and irresponsibility Can’t believe I paid lots of money for my navigator and they behave you like pi’s of xxxx More

by bennysingh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Douglas Curtis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Vella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department manager he is so fool and disrespectful
Jul 28, 2023 -

Hempstead Ford Lincoln responded

We're sorry to hear your service experience was anything less than satisfactory. If you'd like to discuss this matter further, please don't hesitate to contact the Service Manager at your earliest convenience. Thank you. Oliver Czavar: hempflservice@gmail.com 516-483-7200 EXT 101 * Your maintenance plan expiring has no bearing on the quality of service provided.

July 27, 2023

Frank Romeo professionally handles the leasing process to make your experience the best it can possibly be. More

by jvizz16
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike D
Jul 28, 2023 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

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