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Hempstead Ford Lincoln

Hempstead, NY

4.8
2,069 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 2,069 reviews

October 13, 2015

Kimberly Valente She was able to verify that our car decision was the best for its intended use. They were able to get the specific color from another dealership. The More

by quarterqueen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Valente
Oct 14, 2015 -

Hempstead Ford Lincoln responded

We are so glad to hear that Kimberly could assist you with finding the vehicle that was right for you! Here at Hempstead, we strive for 100% customer satisfaction. Kimberly is one of our most valued employees and we will pass your kind words on to her. We hope to see you again soon!

October 04, 2015

Grace & Karen Hesdra - the BEST! This is now my third time dealing with both Gracie and Karen in Sales. They are both knowledgeable, courteous and professional. They took their time More

by teebee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Hesdra, Grace D
Oct 05, 2015 -

Hempstead Ford Lincoln responded

Thank you for your loyalty and feedback! We are so glad that Grace and Karen could provide you with a pleasant buying experience. We will pass your kind words along to them. We look forward to seeing you again soon!

October 04, 2015

Grace D was the BEST Grace, was amazing. We phoned in not knowing anything about the dealership. I am so glad we called Hempstead. Grace helped us select a car to lease More

by mnresident
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace D, John S, and this darling Title Clerk(sorry I can't remember her name)
Oct 05, 2015 -

Hempstead Ford Lincoln responded

At Hempstead, we strive to give our customers a comfortable and efficient shopping experience. We are so glad that our staff could provide this for you. Thank you for your kind words and we look forward to seeing you again soon!

October 04, 2015

Grace D. We were very pleased with the service and care that Grace gave to both my husband and I. She never stopped working to find a deal that fit within our More

by mary324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace D
Oct 05, 2015 -

Hempstead Ford Lincoln responded

We appreciate your business and positive feedback. Here at Hempstead, we aim for 100% customer satisfaction. We are so glad that Grace could find you both new cars at a great deal. We hope to see you again soon!

October 03, 2015

Fantastic Dealership Great professional, courteous dealer. CC and Tony helped us with our Ford Edge lease. They took care of all the details and no game playing. More

by Pick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CC and Tony
Oct 05, 2015 -

Hempstead Ford Lincoln responded

Thank you for your valuable feedback! We are so glad that CC and Tony could assist you in finding the perfect vehicle. Enjoy your new Ford Edge and we look forward to seeing you again soon!

September 30, 2015

Wonderful Experience Love this dealership! Kim was such a pleasure to work with! Nice, knowledgeable, not pushy, and understood all my needs and wants. I didn't feel press More

by DianaD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Valente
Oct 02, 2015 -

Hempstead Ford Lincoln responded

Thank you for your positive feedback! Here at Hempstead, we pride ourselves on giving our customers a pleasant shopping experience. We are so glad that Kim and the rest of our staff could provide this for you. We hope to see you again soon!

September 20, 2015

Best Car Lease Experience Ever! My husband and I went into this dealership with no idea how pleasureable and easy to work with Hempstead Ford staff was going to be. Our salesperson G More

by CrisK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace Dellaratta
Sep 21, 2015 -

Hempstead Ford Lincoln responded

We are so happy that you had a pleasant experience working with us. Your feedback and business is so valuable to Hempstead. We aim to provide our customers with an efficient and comfortable buying experience. We are glad that Grace could provide this for you. Enjoy your new Ford and we look forward to seeing you again soon!

September 18, 2015

Comfortable. No pressure. Very helpful Grace was my salesperson. She listened to what I wanted and she found some choices for me. When I choose the one I wanted she worked to get the price More

by Sangria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace
Sep 18, 2015 -

Hempstead Ford Lincoln responded

We are so glad that you enjoyed your experience working with Grace. She is one of our most valued employees. Our goal is to make our customers feel comfortable while shopping with us. Thank you for your valuable feedback and we hope to see you again soon!

September 18, 2015

Excellent service! Thank you to everyone at Hempstead Ford Lincoln for your very courteous and professional service especially Kim! She went over and above to make our c More

by Anniversary!
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
Sep 18, 2015 -

Hempstead Ford Lincoln responded

Thank you for your excellent review! We are so glad you enjoyed your experience working with Kim. We strive to find our customers the best deals. We look forward to seeing you again soon!

September 17, 2015

Six weeks to wait for service!!! I called today requesting a service appointment and the rep told me I had to wait until the end of October for an appointment! Wake up Hempstead Linc More

by Unhappy Customer
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Dina Vella
Sep 23, 2015 -

Hempstead Ford Lincoln responded

We apologize that you were disappointed with the wait time for a service appointment. Our goal is always 100% satisfaction, and we want to ensure that we keep our customers' vehicles running perfectly. With that said, we are limited on the amount of service appointments available. We are not sure what you are referencing, but Mr. Staluppi is not affiliated with Hempstead Ford Lincoln. We wish we could have accommodated your service request sooner, but unfortunately that is not possible at this time. We do hope you reconsider using Hempstead Ford Lincoln in the future for any of your car purchasing or servicing needs.

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