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Hempstead Ford Lincoln

Hempstead, NY

4.8
2,030 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 2,030 reviews

January 26, 2025

The Dealership was very helpful and supportive. Mr. Berto was excellent. I am very satisfied. More

by hannanj
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Vella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Berto.
January 24, 2025

Karen Was Excellent! !! Got Me In And The Vehicle Serviced!!! Very Happy With The Wat Karen Handled The Appointment!!! More

by CB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Jan 24, 2025 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

Jan 26, 2025 -

Hempstead Ford Lincoln responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

January 12, 2025

Dealt with Karen and as usual it was a very pleasant, positive experience; came in for complimentary NYS inspection and knew from prior service that I was going to need work on the brakes. Was able to w More

by jvmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Jan 13, 2025 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

Jan 14, 2025 -

Hempstead Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

Jan 14, 2025 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

Jan 16, 2025 -

Hempstead Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

January 05, 2025

Exelent stuff carmine and stan number one lucky to have them Managment exelent I definetly be back to get another car and highly recommend Mike. Also Exelent and profesional job Lincoln of Hempstead sh More

by Mcdjali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carmine stan and the manager forgot his name so sorry
Jan 06, 2025 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

January 03, 2025

They are not professional about DMV paperwork take long time more than a month when u try to call them they are responses is not good. More

by Yusuf Mohammad
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Dimitry
Jan 04, 2025 -

Hempstead Ford Lincoln responded

Yusuf - Thank you for sharing your concerns. We understand how frustrating delays can be. Please know that we issued all the correct paperwork promptly, and the delay is currently with the New York State Department of Motor Vehicles. Unfortunately, we have no control over the time it takes for them to process transactions. If you have any further questions or need assistance, feel free to reach out to us directly. We appreciate your patience and understanding. (516) 483-7200

January 02, 2025

Great customer service and overall experience working with carmine and the team! They were easy to work with , and went above and beyond to ensure everything I needed was met. More

by broadtsj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carmine
Jan 07, 2025 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

December 30, 2024

We have been using this dealership for years and are always so happy with the service and the entire teM More

by Mary Pat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Roseman
Jan 02, 2025 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

December 26, 2024

Very helpful and responsive. Did research to find us the right car we wanted and make sure it had right features More

by Annmcooknyc
Recommend Dealer
Yes
Employees Worked With
Carmine
Dec 27, 2024 -

Hempstead Ford Lincoln responded

Hi, we appreciate your feedback! Safe travels!

December 17, 2024

Worked with an excellent sales consultant, Rick Roseman, to secure my new lease. Got me a great deal and I love my new car. Great front desk service as well. More

by Brigitte
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Roseman
Dec 30, 2024 -

Hempstead Ford Lincoln responded

Brigitte - Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

December 12, 2024

I was greeted immediately; my service adviser was friendly & professional, & saw to it that all my concerns were addressed More

by llidon01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Vella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Fiedler
Dec 13, 2024 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

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