
Hemet Chrysler Dodge Jeep Ram
Hemet, CA
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Rex was great Rex Howl was straightforward with us and everybody was very nice at Hemet CDJR. They have a great selection on the lot and I would recommend going the Rex Howl was straightforward with us and everybody was very nice at Hemet CDJR. They have a great selection on the lot and I would recommend going there to check out what they have. More
The LEGEND The service rep...Mr. Diego Rivera was very pleasant to work with. He answered all my questions, set me up with my oil change service and discussed my The service rep...Mr. Diego Rivera was very pleasant to work with. He answered all my questions, set me up with my oil change service and discussed my Warranty on my car...He's the main reason I go there, besides the quality of the work performed...Thank you Diego... More
God is good Thanks you guys for helping pull off with my first car and making my life a lot easier now Again thanks guys from the bottom of heart I Appreciate I Thanks you guys for helping pull off with my first car and making my life a lot easier now Again thanks guys from the bottom of heart I Appreciate It 👋🏾 More
Great Experience! I know it was a busy day and many people were buying cars also but they made me feel important and kept acknowledging me and updating me as the proces I know it was a busy day and many people were buying cars also but they made me feel important and kept acknowledging me and updating me as the process went on. More
Diego!!! Simply the best customer service communication is on point always straight to the point, I prefer to go to Diego just cuz he’s been my service advisor Simply the best customer service communication is on point always straight to the point, I prefer to go to Diego just cuz he’s been my service advisor for years now but all the staff is friendly and helpful here wouldn’t go elsewhere even if it was closer to me More
Great sales experience Marlon Matthews came across as an honest intelligent knowledgeable sales person. We instantly felt comfortable with his service as he was able to guid Marlon Matthews came across as an honest intelligent knowledgeable sales person. We instantly felt comfortable with his service as he was able to guide us through all our questions. More
Great experience Brandy was amazing!!!! I was a first time buyer and she helped me a lot. She was very patient and friendly and made it a lot easier for me. Brandy was amazing!!!! I was a first time buyer and she helped me a lot. She was very patient and friendly and made it a lot easier for me. More
Freddie & Jose Are AWESOME!!!! Our sale guy, Freddie, and loan specialist, Jose, where very nice and informative. The GM and Sales Manager are very unprofessional. We where on hold Our sale guy, Freddie, and loan specialist, Jose, where very nice and informative. The GM and Sales Manager are very unprofessional. We where on hold for over an our and the very receptionist, Evon, did everything in her power to help us. the general manager and sales manager mike went back on their word. They made a very unprofessional comment " Can you bring Evon in here so we can suspend her right now". Never in my life have I heard anyone speak that way especially on a 60k Transaction. More
Quick and great service This was my first time bringing in my truck to get serviced to Hemet CDJR. I usually drive to Temecula dodge to get my truck serviced because that's w This was my first time bringing in my truck to get serviced to Hemet CDJR. I usually drive to Temecula dodge to get my truck serviced because that's where I originally purchased it from. I have had some bad experiences at the Temecula service department so I decided to try the Hemet dealership. I made an appointment online which was very simple. Showed up and met with service advisor Jessica Gonzalez. I explained to Jessica of the bad experience I have had and she reassured me that she would take care of truck, she also advised me of a few updates and recalls. I was expecting my truck to be serviced for most of the day but I received a call in a few hours. Their service department was quick and did not have any issues afterwards. Thank you Jessica and the service team at Hemet CDJR. More
Terrible terrible service I can’t explain the amount of issues I have had with this department. My car has been in the shop for the past six months and that’s aside from the la I can’t explain the amount of issues I have had with this department. My car has been in the shop for the past six months and that’s aside from the last time it was in which was about 3 months and another time and another time with a total of about 8 months. I even spoke to the manager in regards to this and promised me that everything would be good and fixed, when I got to my car nothing was done and it was like never even touched plus all the damaged to my interior. They haven’t even got to the issue of why I brought it in they have literally just been fixing the damages they caused to the car and body from the last repair I’m extremely disappointed in the service department and have given them time and time again to redeem the terrible service. I even got them joyriding in my car and they couldn’t explain how or why my car was out driving but luckily I have a monitoring system in my obd and got them. At this time now I’m looking into dealer neglect and lemon laws I’m extremely upset and disappointed and still have not resolved any of my issues I’m having. Very disappointing for this company and anything in regards to this service department. I will be writing a letter to David pedder and the following bureaus to help me out. More