Hello Mazda of Valencia

Hello Mazda of Valencia responded

Hi! Thank you for sharing your wonderful experience with us at Hello Mazda of Valencia! We greatly appreciate your feedback and are thrilled to hear about your positive encounter with our team, especially with Trevor. We're delighted that we could meet your requirements and provide a smooth and convenient process. Trevor's dedication to ensuring all details were worked out remotely showcases our commitment to excellent customer service. We understand the value of your time and the importance of a hassle-free experience. It's fantastic that Trevor and the team went above and beyond to facilitate a meeting and test drive that met your needs. We're grateful for your trust in Hello Mazda of Valencia, and we're pleased that our efforts stood out to you in comparison to other local dealerships. Your satisfaction is our top priority, and we're thrilled that we could deliver a service that warranted a five-star review. Thank you again for choosing Hello Mazda of Valencia, and if you ever need assistance in the future, please don't hesitate to reach out. Safe travels, and enjoy your new journey with your CX-5!

Hello Mazda of Valencia responded

Hello, Thank you so much for your kind words and for leaving us a five-star review! We're thrilled that you've had a positive experience with Daisy as your service advisor for your 2018 Mazda CX-9. The Hello Mazda of Valencia team is dedicated to providing top-notch service and ensuring our customers' vehicles remain in excellent condition. We truly appreciate your trust in us to take care of your car. If there's anything specific you'd like to highlight about your experience or any suggestions on how we can further improve our services, please feel free to let us know. We're always looking for ways to enhance our customer's satisfaction. Thank you again for choosing Hello Mazda of Valencia for your car maintenance needs, and we look forward to serving you in the future. If you have any questions or require assistance, don't hesitate to reach out to Daisy or any team member.

Hello Mazda of Valencia responded

Hello, Thank you so much for sharing your excellent five-star review! We are thrilled to hear that you enjoyed your time with the CX-5, and we appreciate your kind words about Hello Mazda of Valencia. We understand that sometimes life calls for a larger vehicle, and we're glad you considered us for your next purchase. It's fantastic to know that even during the challenging times of the Covid pandemic, our Client Advisor provided you with a seamless and enjoyable purchase experience. We pride ourselves on delivering exceptional service, and it's heartening to hear that it was consistent throughout your visits, making your car servicing process painless, professional, and comfortable. Congratulations on your new 2024 Mazda CX-90! We are confident it will exceed your expectations, just like the CX-5 did. Please contact us if there's anything we can do to make your ownership experience even more enjoyable. Thank you again for choosing Hello Mazda of Valencia, and we look forward to serving you with the same level of care and attention in the future. Safe travels and happy driving in your new CX-90!

Hello Mazda of Valencia responded

Hello, Thank you so much for your kind words! We're thrilled you had a great experience with our service and staff at Hello Mazda of Valencia. We take pride in providing excellent customer support and meeting our customers' needs. It's wonderful knowing you felt supported and listened to throughout the process. Timeliness is a priority for us, and we're glad we could deliver on time. We truly appreciate your feedback and look forward to serving you again.

Hello Mazda of Valencia responded

Hello, Thank you for sharing your wonderful experience at Hello Mazda of Valencia and for choosing us for the second time. We appreciate your loyalty and trust in our dealership. We are thrilled to hear that your experience with Georges Grob was exceptional. Georges is an integral part of our team, and we're proud to have him representing our dealership. We will be sure to pass along your kind words to him. At Hello Mazda of Valencia, excellent customer service is our top priority, and we strive to make every visit as pleasant and memorable as possible. It's heartwarming to know that we have consistently met your expectations. We value your feedback and are grateful for your support. If there is anything else we can assist you with or if you have any further questions, please do not hesitate to reach out. We look forward to serving you again in the future. Thank you once again for choosing Hello Mazda of Valencia.

Hello Mazda of Valencia responded

Hello Rick, Thank you for taking the time to leave your review regarding your recent experience with Hello Mazda of Valencia! We greatly appreciate your feedback and are thrilled you had a positive experience with our Service Department staff. We take great pride in providing top-notch service, and Alex Guzy, our service manager, is exceptional in his role. We apologize if anything fell short of your expectations, and we would love to hear any suggestions you may have to improve our services further. We hope to serve you again and provide you with a five-star experience. Thank you for choosing us!

Hello Mazda of Valencia responded

Hello, Thank you for your kind words! We're thrilled to hear that you had a great experience with our people, service, and location. We appreciate your support and look forward to serving you again in the future. Your feedback means a lot to us! We hope you have a wonderful day. Your Friends at Hello Mazda of Valencia

Hello Mazda of Valencia responded

Hi Alex, Thank you so much for your positive feedback! We're thrilled you found our service department simple, friendly, and quick. We strive to provide excellent service at a reasonable price while ensuring your car is washed and well taken care of. Our service video review is just one of the ways we go above and beyond for our customers, and we're glad you found it out of this world. We understand the importance of convenience, so we always have car loaner or shuttle options available for our customers. It's our way of ensuring that your experience with us is as hassle-free as possible. We genuinely appreciate your support and kind words. Please don't hesitate to reach out if there's anything else we can do for you. We look forward to serving you again in the future! Your Friends at Hello Mazda of Valencia

Hello Mazda of Valencia responded

Hello Jacob, Thank you for your positive feedback! We're glad to hear that you found our service easy to work with and appreciated our transparent approach here at Hello Mazda of Valencia. Evan is an exceptional team member, and we're thrilled that he provided responsive and helpful support. We always strive to go the extra mile for our customers. If you have any further questions or need assistance in the future, feel free to reach out to us.

Hello Mazda of Valencia responded

Hello Steve, Thank you for taking the time to share your positive experience with us at Hello Mazda of Valencia! We're thrilled to hear that you found our service quick and professional. We appreciate your kind words about Randy, our service advisor. We pride ourselves on providing helpful, friendly, and efficient service to all our customers. Your feedback means a lot to us, and we look forward to serving you again in the future. If you have any other questions or need further assistance, please don't hesitate to reach out.