Heller Ford

⭐⭐⭐⭐⭐ Exceptional Buying Experience — Worth the 14½-Hour Drive We had an exceptional vehicle buying experience and want to recognize Mike Head in Sales and Kris Born in Finance for going above and beyond Drive We had an exceptional vehicle buying experience and want to recognize Mike Head in Sales and Kris Born in Finance for going above and beyond throughout the entire process. My husband had a lot of questions and called multiple times over several days before making the trip. Every time, Mike and Kris were patient, respectful, and incredibly responsive. If they weren’t immediately available, they always returned calls promptly and made sure every question was answered thoroughly. At no point did we feel pressured — only supported and appreciated. My husband drove 14½ hours to pick up the truck, and the welcome he received when he arrived confirmed we had chosen the right dealership. The vehicle was immaculately clean, perfectly prepared, and exactly as represented. The paperwork and finance process was smooth, well-explained, and efficient. Long-distance purchases can be stressful, but Mike Head and Kris Born made this one easy and enjoyable. Their professionalism, courtesy, and attention to detail truly stand out. We would absolutely recommend this dealership and specifically recommend working with Mike and Kris if you have the chance. Way to go, guys — great job! I More

Thank your Rich Tom for helping us purchase our new Ford F150! We appreciate your service. F150! We appreciate your service. More

Working with Rich Tom was an outstanding experience from start to finish. They were knowledgeable, transparent, and genuinely focused on helping me find the right truck — not just making a sale. The entire start to finish. They were knowledgeable, transparent, and genuinely focused on helping me find the right truck — not just making a sale. The entire process was smooth, efficient, and pressure‑free. I’m thrilled with my new 2025 F‑150 Lariat and highly recommend Rich to anyone looking for a great buying experience. More

Great place to buy a car great service friendly service. Best price.good sele tion Best price.good sele tion More

Salesman was great to work with . I was able to finalize a deal over the phone. Met expectations in every way. I was able to finalize a deal over the phone. Met expectations in every way. More

We bought an explorer from Tyler Wright and he was very personable, professional and patient. We couldn’t have had a more relaxed and pleasant experience! Thank you so much Tyler!! personable, professional and patient. We couldn’t have had a more relaxed and pleasant experience! Thank you so much Tyler!! More

We recently purchased a used Jeep Wagoneer from Heller Ford in El Paso, IL, and the entire experience was nothing short of fantastic. Huge shoutout to our salesperson Onie Maisonneuve, who went above and Ford in El Paso, IL, and the entire experience was nothing short of fantastic. Huge shoutout to our salesperson Onie Maisonneuve, who went above and beyond from start to finish. We live about an hour and a half away, but Onie made the process incredibly easy by handling everything over the phone ahead of time. By the time we arrived, all that was left was a quick test drive and a bit of paperwork—start to finish, we were in and out of the dealership in around 30 minutes! A couple of days after taking the vehicle home, a mechanical issue popped up. Onie was immediately responsive and had a loaner vehicle arranged and delivered to us the very next day. The service department didn’t miss a beat either—they had the necessary repairs completed quickly and efficiently, making sure we had our Wagoneer back just in time for a planned family vacation. I can’t recommend Heller Ford highly enough. If you’re looking for a dealership that truly stands behind their vehicles and values customer service, look no further. Ask for Onie—he’s the real deal! More

EASILY the best experience I've ever had buying a vehicle. Sara Studer was my salesperson and she was AMAZING! She's sooo friendly and helpful. There was zero pressure and she spent a lot of time l vehicle. Sara Studer was my salesperson and she was AMAZING! She's sooo friendly and helpful. There was zero pressure and she spent a lot of time listening to what I wanted and she seriously delivered! I can't recommend her enough and I will 100% be telling everyone to go see her for a vehicle. There was no annoying back and forth, the manager and financing guy (Adam) was super helpful and personable. There was no pressure at any point which was super refreshing. I did purchase the Simonize protection for the interior & exterior because it's a no-brainer for the price. They made a customer for life!! More

Rich Tom was great salesman. Chris in finance helped so much. Rich was off when I picked up vehicle so manager Mike Gannon helped and is a true asset to Hellers. All in all Helle Chris in finance helped so much. Rich was off when I picked up vehicle so manager Mike Gannon helped and is a true asset to Hellers. All in all Hellers is a great place and everyone helps each other. More

Working with Mike Bigger was amazing! He was so patient, honest and really took the time to help us despite it being later in the day. It was well worth the 3 hr drive from St. Louis Coun He was so patient, honest and really took the time to help us despite it being later in the day. It was well worth the 3 hr drive from St. Louis County in MO! I would easily return to Heller for our next car! More