Helfman Dodge Chrysler Jeep Ram

Everything was great with the salesperson, but I did have two issues with the purchase. The first one was something small, and I did not notice it till I got back home. The install tape for the truck's b two issues with the purchase. The first one was something small, and I did not notice it till I got back home. The install tape for the truck's back window was left on, so I had to purchase some stuff to remove the tape and glue left from it. My main issue was the company they used to install my flatbed caused delays for over a week. They said they had all the parts to do the job, but after getting the truck from the dealership, they did not. If I had known they had to order parts, I would have just picked up the truck and got the flatbed installed locally. Instead of contacting the dealership to let me know, they did not give us any update. I had to contact the dealership asking why the truck was not ready. They finally informed the dealership when they called that they had to order parts and wait for parts to come in to complete the installation. Also, the company did not move the DEF refill system into the proper place on the flatbed that had the setup for it and instead left it just between the truck cab and headache rack behind the truck. So, I will now have to bring it somewhere else and complete the work that should have been done. I live in Louisiana and purchased a truck from Houston, TX, so it is not like I can swing by to get them to finish the work. I saw this when I picked up the truck, but I already had someone who helped me and drove four hours to bring me to Houston, so I could not just leave the vehicle there to get work finished. But like I said, I had nothing but good things for the salesperson and dealership. Maybe a little more communication, as it seemed I had to keep calling them to get any updates. It would be nice to get something, even if it is just a text every other day or so when delays happen. More

Adin was very instrumental in providing me with all my options and finding the vehicle that met our requirements.. he is a real professional in his customer relations. We are extremely excited to be a Jee options and finding the vehicle that met our requirements.. he is a real professional in his customer relations. We are extremely excited to be a Jeep Grand Cherokee owner. More

All employees were incredible, Marco Careaga was very patient in working me through my first car. patient in working me through my first car. More

I had been looking for a new car and am so happy I went to Helfman. I was referred to Joshua Smith, and I’m so grateful for that recommendation. His expertise and genuine care made all the difference. If y to Helfman. I was referred to Joshua Smith, and I’m so grateful for that recommendation. His expertise and genuine care made all the difference. If you’re looking for top-notch experience in leasing or owning a vehicle I would recommend him! I love my new car and am so thankful to have it. More

Retracting my previous review after my purchase through Alex Deluna. Poor communication and only eager to make the sale. Once you've made the agreement your concern and issues are thrown to the way side. L Alex Deluna. Poor communication and only eager to make the sale. Once you've made the agreement your concern and issues are thrown to the way side. Learn from my mistake and do your due diligence before agreeing to purchase a car with this dealership. More

Very helpful, very kind Tries he’s best to get what you need and want . Never disappointed , I’ve deal with them before so it’s not my first car there . Everyone tries to help you in any possible way you need and want . Never disappointed , I’ve deal with them before so it’s not my first car there . Everyone tries to help you in any possible way they can. More

I been there many times purchase i believe three cars of ready whit gorge escobar, gray services. And fast whit the paperwork. ready whit gorge escobar, gray services. And fast whit the paperwork. More

Jorge Escobar is the BEST👏He is the most knowledgeable and understanding salesman you will ever work with. 10/10 recommend! and understanding salesman you will ever work with. 10/10 recommend! More

If you need a vehicle, please come see Jorge Escobar. He will take good care of you! He will take good care of you! More

It was great experience never felt rushed by the salesman he answered all my questions and I was treated with respect he answered all my questions and I was treated with respect More