Helfman Dodge Chrysler Jeep Ram

Dennis made my car buying experience the best ever. No pressure to buy. Super professional No pressure to buy. Super professional More

From the time of inquiry until my purchase excellent service. As promised there were no extra dealer add on. The price list was what I paid. Axel was amazing! I’ll definitely refer him as well as Helfma service. As promised there were no extra dealer add on. The price list was what I paid. Axel was amazing! I’ll definitely refer him as well as Helfman! More

My experience dealing with the Helfman Collision Center has been the worst. Opposite to the great sales and maintenance services where I have always brought my Jeep. Unfortunately, I used the Collision Cen has been the worst. Opposite to the great sales and maintenance services where I have always brought my Jeep. Unfortunately, I used the Collision Center for a minor crash, thinking that they were the same service standards, and it is not like that. There they cheat and lie to customers. Helfman asks that clients sign a letter to be responsible for additional charges that are supposed to be approved by the insurance company or the client, and they are not. When I went to pick up my repaired car, they gave me an extra bill with charges that the insurance company did not pay and that I had to cover. They never called me from the collision center to request authorization for those charges. They were painting services and materials that were supposed to be included in the estimate presented to the insurance company. I complained to the insurance company, and they told me they had many problems with that body shop because of the hidden charges they made customers pay. But in the end, it was my fault for choosing them. Because of the bad faith of this collision center, I had to spend money that they charged me with deceit and cheating. More

Just purchased a Dodge Ram 2500 from the pre-owned side. Got a steal of a deal for what we were looking for. Elias Trujillo was our salesman, very kind and to the point, definitely not your typical pushy sa Got a steal of a deal for what we were looking for. Elias Trujillo was our salesman, very kind and to the point, definitely not your typical pushy salesman. Would highly recommend you giving Helfman Dodge a try. Ask for Elias!! More

I was told not to use Helfman dodge to replace evaporator and heating coils because they wouldn’t replace all of the necessary parts like the flapper which changes the blower directions From defrost to a/c and heating coils because they wouldn’t replace all of the necessary parts like the flapper which changes the blower directions From defrost to a/c etc...and were too expensive, They were right, do not use More

Bryon C. was amazing! We walked into the dealership looking for a Jeep that just happened to be sold the previous day. Bryon took the time to search all other dealerships to find one identical to the o looking for a Jeep that just happened to be sold the previous day. Bryon took the time to search all other dealerships to find one identical to the one we wanted. He was so helpful and had a great deal of patience with us during this entire process. Bryon continues to still answer our questions when we e-mail or call him. We have sent at least one other person to work with Bryon and we will definitely be sending more! We HIGHLY recommend Bryon C.! Thank you! More

Buying my new Jeep Compass from Sam Miranda was the easiest/best decision I’ve ever made! Fast and reliable service. He was so kind and helpful! I love my car and I got a great deal on my trade in! easiest/best decision I’ve ever made! Fast and reliable service. He was so kind and helpful! I love my car and I got a great deal on my trade in! More

This review is to the finance team. After picking out a beautiful Jeep Altitude with the help of our knowledgeable salesman Nick. The owners son works in the finance department. The son made the experi beautiful Jeep Altitude with the help of our knowledgeable salesman Nick. The owners son works in the finance department. The son made the experience horrible. This was during Covid-19 (End of May). My sister had her mind set on a car and the Salesman Nick was super helpful and knowledgeable. I had told Nick during finance we were not adding any additional warranties or packaging. After my sister and I sat together in the office, Nick said only one person can go into finance. How convenient! My sister said “no” and off we went to make this deal. We both get to the finance office and Cameron immediately jumps out of his seat, before greeting us or any acknowledgement, and literally stomps to yell to his dad (Dad being said) and other employees. I hear him yelling “I told him only one... “ nick says “I did tell them” I walk out to the front where this is going on and I say “is there a problem” Cameron says only one person can be in the office, I point to the office attached to where we were with two people in it and I say “there are two people in there, and there are three people in that one, we had two people in the sales office with Nick. What is the real problem” he says that’s not finance. I then point out he isn’t wearing a face mask and he is in a group of people right now. He walks back to the office. He is very rude and is asking me to leave and that he would not start until I left. I told him he was about to make me blow off. I left the office. My sister then goes through having the to decide to do this on her own (the Jeep has everything she wanted) because Cameron says only one person (I believe this is because I already told them no on any warranties and they thought my sister would be a push over). Very long story short. At one point my sister finally gets up to leave to not do the deal and Nick, the sales manager, and others come to save the sale. As this is going on one of the employees tells us Cameron is the owners son. I am then met with the owner, Cameron’s dad- and he says what’s going on we tell him the finance guy was rude and obviously trying to have the weaker buyer in the office alone. The OWNER then ask me.. word for word “what name did you call my son?” I laughed. I said I did not call your child a name. I told him he was being rude and about to make me blow off on him as I left his office. The OWNER says “well he says you called him a name” I said check your cameras I did not call your child a name. And literally wanted to leave immediately. My sister had them offer a lower rate to save the deal. She stayed and bought the car using another finance person. If you go do yourself a favor use Nick (he is awesome) and ask for someone else if you get Cameron. More

I was looking to buy a new Jeep Grand Cherokee. I have reached out to them a week ago trying to get the answers/Info I needed before I waste my time to go in because I live three hours away. The internet reached out to them a week ago trying to get the answers/Info I needed before I waste my time to go in because I live three hours away. The internet sales team is horrible. Four of them reached out to me, Jason, Adin, Kieth and Brian. I emailed them all back a few times due to their lack of response but never heard back from Jason, Adin? Kieth. However Brian responded at first but when I asked more questions about financing. He ghost and disappeared. I then forwarded the same questions to him again two days later, still nothing. Then came Friday, I sent him another email telling him that he needs to direct to someone who can help answering my questions. He finally responded back with a little attitude saying he is answering my questions but no he is as vague as he can be. The end of the week I still have no answers I need to make a decision. I also called in a few times on Friday telling the dealer about how I get no response, they transferred me to their internet sales team and I left a voicemail or two. Someone managed to call me back but they only let it rang twice before they hung up. I didn’t get a chance to talk to them on the phone and when I called back, it went to the operator or receptionist and she couldn’t tell who called me. Very unprofessional. I also sent a text message to Brian Spindelman but now response! Adin sent me a text message asking if I’m still interested on Friday afternoon, I responded but never heard back from him despite the fact I told him that I’d like to get my answers on Friday so I can clear my schedule if I need to go in tomorrow since I live out of town. I was ready to set things up so I could go in this weekend to finalize the deal but that didn’t happen because of the in-professionalism of the internet sales team and the operator/receptionist who heard my issue and still couldn’t connect me to someone who can actually help me. My experience with Helfman dealer is just plain unprofessional and awful. Not a single person is able to assist me answering my questions. I do not recommend this dealer to other potential customers. More

I didn’t purchase my Jeep from this dealership as my husband surprised me with one. But I did get the pleasure of working with Ray Maxa, for a short time. He was pleasant to work with. He tried to find husband surprised me with one. But I did get the pleasure of working with Ray Maxa, for a short time. He was pleasant to work with. He tried to find out what I was looking for and find the best match for me. If you’re going to Helfman ask for Ray! More