
Helfman Dodge Chrysler Jeep Ram
Houston, TX
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Absolute worst service center I’ve ever used. Charged exorbitant amount and never fixed the problem. Ended up going to independent mechanic to get my car fixed. Charged exorbitant amount and never fixed the problem. Ended up going to independent mechanic to get my car fixed. More
If your even looking for a FAIR price this is not the dealership your looking for. They are proud to say their vehicles are over priced ! Working for your business is not an option either. Worst exper dealership your looking for. They are proud to say their vehicles are over priced ! Working for your business is not an option either. Worst experience ever buying a car. More
Beware’ Any dealership that tells you to your face they want to sell each vehicle for as much as possible. Then show you their vehicle is above actual value.. What’s in it for the buyer ! Blaming price want to sell each vehicle for as much as possible. Then show you their vehicle is above actual value.. What’s in it for the buyer ! Blaming prices on chip shortage and inflation Isn’t apart of the solution but using the problem as an excuse. Jake in used sales is the worst I’ve ever seen. And truly a poor reflection on the dealership More
From the time of inquiry until my purchase excellent service. As promised there were no extra dealer add on. The price list was what I paid. Axel was amazing! I’ll definitely refer him as well as Helfma service. As promised there were no extra dealer add on. The price list was what I paid. Axel was amazing! I’ll definitely refer him as well as Helfman! More
My experience dealing with the Helfman Collision Center has been the worst. Opposite to the great sales and maintenance services where I have always brought my Jeep. Unfortunately, I used the Collision Cen has been the worst. Opposite to the great sales and maintenance services where I have always brought my Jeep. Unfortunately, I used the Collision Center for a minor crash, thinking that they were the same service standards, and it is not like that. There they cheat and lie to customers. Helfman asks that clients sign a letter to be responsible for additional charges that are supposed to be approved by the insurance company or the client, and they are not. When I went to pick up my repaired car, they gave me an extra bill with charges that the insurance company did not pay and that I had to cover. They never called me from the collision center to request authorization for those charges. They were painting services and materials that were supposed to be included in the estimate presented to the insurance company. I complained to the insurance company, and they told me they had many problems with that body shop because of the hidden charges they made customers pay. But in the end, it was my fault for choosing them. Because of the bad faith of this collision center, I had to spend money that they charged me with deceit and cheating. More
Just purchased a Dodge Ram 2500 from the pre-owned side. Got a steal of a deal for what we were looking for. Elias Trujillo was our salesman, very kind and to the point, definitely not your typical pushy sa Got a steal of a deal for what we were looking for. Elias Trujillo was our salesman, very kind and to the point, definitely not your typical pushy salesman. Would highly recommend you giving Helfman Dodge a try. Ask for Elias!! More
I was told not to use Helfman dodge to replace evaporator and heating coils because they wouldn’t replace all of the necessary parts like the flapper which changes the blower directions From defrost to a/c and heating coils because they wouldn’t replace all of the necessary parts like the flapper which changes the blower directions From defrost to a/c etc...and were too expensive, They were right, do not use More
Bryon C. was amazing! We walked into the dealership looking for a Jeep that just happened to be sold the previous day. Bryon took the time to search all other dealerships to find one identical to the o looking for a Jeep that just happened to be sold the previous day. Bryon took the time to search all other dealerships to find one identical to the one we wanted. He was so helpful and had a great deal of patience with us during this entire process. Bryon continues to still answer our questions when we e-mail or call him. We have sent at least one other person to work with Bryon and we will definitely be sending more! We HIGHLY recommend Bryon C.! Thank you! More