Helfman Dodge Chrysler Jeep Ram
Houston, TX
Filter Reviews by Keyword
By Type
Showing 261 reviews
I went in not being sure of what it was exactly that I wanted, keeping in mind i was still working on building my credit. I didn’t have high hopes. Special thanks to Jesse, for the great and efficient wor wanted, keeping in mind i was still working on building my credit. I didn’t have high hopes. Special thanks to Jesse, for the great and efficient work! Got me up and running in my new vehicle in a span of 3-4hrs! Time flew! Quickest work I’ve seen, I’ve been to other dealers for an entire day and managed to get nothing done. Keep up the great work! More
Working with this dealership has been painless. We will be purchasing another vehicle in the near future and will defiantly be doing the deal here. We will be purchasing another vehicle in the near future and will defiantly be doing the deal here. More
Made an appointment for a Friday morning and took my car in to have it looked at regarding a sensor. When I got there I was told that not only would it not be looked at on Friday, but at best it would be M in to have it looked at regarding a sensor. When I got there I was told that not only would it not be looked at on Friday, but at best it would be Monday before they could look at it. I'm not exactly sure why appointments are an option if they cannot actually look at the car on the date for which you make the appointment. I was told the service techs would be working on cars that were dropped off early in the week and that was the reason my service would not start until the next week. My advice is that unless you can drop your car off for some indeterminate amount of time, don't drop the car for anything more than an oil change at this dealership. More
I am very disappointed of the little to none knowledge about my Hellcat. I ended up only doing an oil change. They told me that my cold air intake was aftermarket and that they do not service it just rep about my Hellcat. I ended up only doing an oil change. They told me that my cold air intake was aftermarket and that they do not service it just replace it. This filters on hellcats 2019 and above are expensive, permanent filters and they have to be cleaned and oiled. BTW part number is 68424622aa. Most of my questions about the Direct Connection and Power Brokers program were not answered. I will be looking for another dealership to service my car, sadly almost all of them are the same. More
I took my car there three times for the same problem. They haven’t gotten it right yet the first time I got it back I drove it for two days. The piece that they install fell off. I took it back when I go They haven’t gotten it right yet the first time I got it back I drove it for two days. The piece that they install fell off. I took it back when I got back. I had it for a week the same piece fell off now they wanna charge me again. What is something I already paid for I really am not satisfied with their work and I would not recommend them to anyone go There The body shop manager says I ran over something I didn’t run over anything but they want me to put in another claim with my insurance for the job that they didn’t do correctly now thanks to their half xxx work. I have new issues that I didn’t have before they touch my car. I would give them a hard pass if I were you. More
Absolute worst service center I’ve ever used. Charged exorbitant amount and never fixed the problem. Ended up going to independent mechanic to get my car fixed. Charged exorbitant amount and never fixed the problem. Ended up going to independent mechanic to get my car fixed. More
If your even looking for a FAIR price this is not the dealership your looking for. They are proud to say their vehicles are over priced ! Working for your business is not an option either. Worst exper dealership your looking for. They are proud to say their vehicles are over priced ! Working for your business is not an option either. Worst experience ever buying a car. More
Beware’ Any dealership that tells you to your face they want to sell each vehicle for as much as possible. Then show you their vehicle is above actual value.. What’s in it for the buyer ! Blaming price want to sell each vehicle for as much as possible. Then show you their vehicle is above actual value.. What’s in it for the buyer ! Blaming prices on chip shortage and inflation Isn’t apart of the solution but using the problem as an excuse. Jake in used sales is the worst I’ve ever seen. And truly a poor reflection on the dealership More