Helfman Dodge Chrysler Jeep Ram

My wife bought a used Chevy Trax and within a couple of weeks it started overheating. The cooling fan ran for a long time after the engine was turned off. I called the salesman and he told me to take it to weeks it started overheating. The cooling fan ran for a long time after the engine was turned off. I called the salesman and he told me to take it to a shop but the shop was not in the dealership. They said they could not find anything wrong so they didn't fix anything. Then about 2 more weeks passed and again the cooling fan would not turn off. It ran so long that it killed the battery and I was not able to jump it. AutoZone tested the battery and it came back bad. So within less than a month, the car stopped working 2 times and I had to buy a new battery for it. When I contacted the dealership again about the problems with the car, they told me I could take it to a shop that I trusted but I was on my own and they were not going to do anything else about it. Update: Helfman did take it to Chevrolet and they said they couldn't find anything. But the same thing kept happening more and more often. Finally after the 3rd time taking it in, Chevy found that the fuse block was shorted. They replaced the fuse block and Helfman took care of it. More

The dealership was great had a real good conversation and the deal was exactly where I wanted to be that’s to my salesman the deal was exactly where I wanted to be that’s to my salesman More

Very friendly and helpful. My needs were listened to and met. I was given choices and felt comfortable. My needs were listened to and met. I was given choices and felt comfortable. More

Juan Fernandez was so great and helpful! He really took care of my grandparents and made sure they got a great deal and car! He really took care of my grandparents and made sure they got a great deal and car! More

Joshua Smith and the whole Helfman team did an excellent job and made the entire process easy. job and made the entire process easy. More

Great customer service from Juan. Very informative & always going above & beyond for his customers. Thank you!! Very informative & always going above & beyond for his customers. Thank you!! More

Super helpful and funny and knows how to help me take a car out with easy car out with easy More

Really good service! He worked with us thoroughly! He answered all our questions through the whole process. He worked with us thoroughly! He answered all our questions through the whole process. More

Very good services and good advice. Very quick answers to any questions. Good support for the finance Very quick answers to any questions. Good support for the finance More

Great service very friendly. The kids love our new vehicle.Thanks for all your help Alex Deluna & Walter Cuevas. The kids love our new vehicle.Thanks for all your help Alex Deluna & Walter Cuevas. More