
Helfman Dodge Chrysler Jeep Ram
Houston, TX
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The service I received for routine maintenance was efficient and impeccable. Although the dealership is located across town from where I live, I will continue to take my jeep there for service. efficient and impeccable. Although the dealership is located across town from where I live, I will continue to take my jeep there for service. More
Poor experience having my Jeep Grand Cherokee repaired after a truck hit the vehicle and tore off the front bumper cover and damaged one quarter panel and the hood. $20K+ in repairs and EVERY part was ch after a truck hit the vehicle and tore off the front bumper cover and damaged one quarter panel and the hood. $20K+ in repairs and EVERY part was charged at retail...they refused to use a Stellantis program whereby the company matches aftermarket parts pricing so that OEM parts can be used without a penalty. State Farm only reimbursed a bit over 60% after all the high priced parts and labor rates. Chris was the service writer and he absolutely refused to use any existing parts even if they were in good shape. Chuck was his manager. Cannot recommend this dealership. More
Best experience I’ve ever had purchasing a vehicle. Phillip Houston was amazing and made the process super smooth being very knowledgeable. Phillip Houston was amazing and made the process super smooth being very knowledgeable. More
Jay Arias was his usual self meaning he stayed in touch and had my car back before he had estimated. All seems to be OK. Give Jay a pat on the back and a day off for good measure. and had my car back before he had estimated. All seems to be OK. Give Jay a pat on the back and a day off for good measure. More
Overcharged and felt they took advantage of my daughter. Basically got charged $1300 to change 6’spark plugs. This included a $500 diagnosis fee. What a joke. Very disappointed in this dealership. We w Basically got charged $1300 to change 6’spark plugs. This included a $500 diagnosis fee. What a joke. Very disappointed in this dealership. We will not be coming back. More