Heiser Ford Lincoln - Service Center

service my car was sitting in my garage without being driven for about six months . it needed all kinds of work. the car is a 2003so a lot of little things ne my car was sitting in my garage without being driven for about six months . it needed all kinds of work. the car is a 2003so a lot of little things needed to be taken care of. it took several days to get the car back and it still was not running right so I brought it back in. it now runs like a top. I did not get all the names that I worked with but they were all great to work with, More

Very simple. Terry Anderson is the best service consultant in the industry. He is very understanding of my needs and is very concerned for my satisfaction; which h Terry Anderson is the best service consultant in the industry. He is very understanding of my needs and is very concerned for my satisfaction; which he accomplishes every time. Great Dealer to work with. More

New Experience First time service for used car purchased in July was hoping service would be as good as with my previous Gm car.Service writer was very helpful with First time service for used car purchased in July was hoping service would be as good as with my previous Gm car.Service writer was very helpful with all my questions for being there the first time.My service was none timely and no issues very happy with the experience More

had tail pipe noise after exhaust replaced and got mequickly always been very honest, prompt etc. I do wish you guys weren't so busy so I could get in sooner, but I always plan ahead for appointments. Ruth B always been very honest, prompt etc. I do wish you guys weren't so busy so I could get in sooner, but I always plan ahead for appointments. Ruth Braden More

Oil change It was done timely and the dealership looks clean and professional. We have bought 5 vehicles in the last 8 years and had all of them serviced there It was done timely and the dealership looks clean and professional. We have bought 5 vehicles in the last 8 years and had all of them serviced there More

I wasn't very happy with Ford service in Glendale. Was not happy with the service. After a recall the same day the steering went out. Very strange and before i took it there my steering was very good Was not happy with the service. After a recall the same day the steering went out. Very strange and before i took it there my steering was very good More

Don’t know name-there were several Was concerned about lack of communication with service center regarding status of my car as it took a lot longer than I expected. But was great full f Was concerned about lack of communication with service center regarding status of my car as it took a lot longer than I expected. But was great full for the use of a Ford Escape during that time. More

Never disappoints! I am always pleased with the courteous, efficient and thorough care I receive at Heiser. Their attention to detail is unrivaled, right down to small I am always pleased with the courteous, efficient and thorough care I receive at Heiser. Their attention to detail is unrivaled, right down to small things like pick up and drop service for longer jobs, eliminating the need for lengthy waits or arranged rides. The free car wash at the conclusion of service is also a wonderful touch. I’m very happy under their care and routinely recommend them. More

Brake Emergency Thanks for getting me in so quickly and finding me the best deal my teacher salary could manage...I also appreciated the provided transportation back Thanks for getting me in so quickly and finding me the best deal my teacher salary could manage...I also appreciated the provided transportation back to my house! More