Heiser Ford Lincoln - Service Center

Great They were able to provide a vehicle while repairs were done. Communicate well during the process of repair from investigating the issue, ordering par They were able to provide a vehicle while repairs were done. Communicate well during the process of repair from investigating the issue, ordering parts, and completion. Done sooner than expected. More

Oil change and tire rotation. I had an appointment for an oil change and tire rotation and it took nearly two hours for the work to be done. The service representative expressed h I had an appointment for an oil change and tire rotation and it took nearly two hours for the work to be done. The service representative expressed his regret but I was not given any reason for why it took so long. More

80,000 service went well I was able to drop off my car the night before for service the next day. They completed my service on time and they were friendly. I would recommend t I was able to drop off my car the night before for service the next day. They completed my service on time and they were friendly. I would recommend them and will use them again in the future. More

Lost work order meant it took 3 hours for an oil change and tire balance. I do appreciate that the service department comped the work. They did forget to fill the washer fluid tank, I had to buy some a and tire balance. I do appreciate that the service department comped the work. They did forget to fill the washer fluid tank, I had to buy some a week later. More

All was taken care of Thank you! All problems were addressed, car works fine. Service prompt. Items explained. Car checked over thoroughly. We bought our MKZ from Hei Thank you! All problems were addressed, car works fine. Service prompt. Items explained. Car checked over thoroughly. We bought our MKZ from Heiser & you have always taken care of it. More

We were greeted by a friendly knowledgeable salesman Griff. He reviewed different categories of SUV’s and assisted us in deciding the best fit for our family. Griff was outstanding! We are extremely sat Griff. He reviewed different categories of SUV’s and assisted us in deciding the best fit for our family. Griff was outstanding! We are extremely satisfied with our new vehicle and service from Heiser ford😄 More

Took it in for a oil change, Tire Rotation, and coolant flush. It seemed like it took along time to get the job done. And I think that my driver Door was damaged. flush. It seemed like it took along time to get the job done. And I think that my driver Door was damaged. More

Regular Service Visit Came in for a routine oil change. Friendly and kind service especially in challenging times this is greatly appreciated. Administrative staff was also Came in for a routine oil change. Friendly and kind service especially in challenging times this is greatly appreciated. Administrative staff was also friendly. Thank you! More

As always, the service was impeccable. It was clean, the service department informed of the process. The visit to the service department was an adequate amount of time. service department informed of the process. The visit to the service department was an adequate amount of time. More

They have never failed my expectations of what a great business should be. That is way I've been a customer for over 16 yrs. Thank you, thank you. business should be. That is way I've been a customer for over 16 yrs. Thank you, thank you. More