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Heiser Ford Lincoln - Service Center

Glendale, WI

4.0
1,066 Reviews

1,066 Reviews of Heiser Ford Lincoln - Service Center

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May 22, 2020

A very pleasant expieriance I wanted to take advantage of having my car picked up, serviced and brought back. The process worked out very well. Thanks for a great job, well done. More

by aj-racerfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
May 28, 2020 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave our team such a thoughtful review! We appreciate the opportunity to earn your business and hope to see you again. Heiser Automotive

May 20, 2020

Knowledgable and helpful I brought my Fiesta in for new tires and service to correct a recall problem. The parts needed for the recall repair were ordered and I was able to u More

by STETSON_RG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
“Hutch” Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrance Anderson
May 20, 2020 -

Heiser Ford Lincoln responded

Thank you very much for your positive feedback of your service experience. We appreciate the opportunity to earn your business and hope to see you again soon! Heiser Automotive

May 18, 2020

Heiser will go out of their way to service,maintain, and keep their customers happy. They picked up and delivered a rental vehicle which was very helpful. Car came back washed and repaired to satisfaction. More

by gail.tigers.mom
Recommend Dealer
Yes
Employees Worked With
Terrance Anderson, Service Team, Andy Bromeland, Kirk Jakovec, Matthew Pulaski
May 18, 2020 -

Heiser Ford Lincoln responded

Thank you very much for your positive feedback of your service experience. We appreciate the opportunity to earn your business and hope to see you again soon! Heiser Automotive

May 15, 2020

Excellent customer service I have worked with Terry Anderson a number of times and he has always demonstrated excellent customer service and responsiveness. Also, the overall q More

by stepping117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Anderson, Matthew Pulaski
May 18, 2020 -

Heiser Ford Lincoln responded

Thank you very much for your positive feedback of your service experience. We appreciate the opportunity to earn your business and hope to see you again soon! Heiser Automotive

May 14, 2020

A great place for car service issues. Always good customer service. Always updating me with my repair and letting me know when my vehicle will be ready. More

by Tlhegwood
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Heiser Ford Lincoln responded

Thank you very much for your positive feedback of your service experience! We appreciate the opportunity to earn your business and hope to see you again soon!

May 14, 2020

Heiser by Uecker Twenty-five words eh? Do hyphenated words count as two? While I await your response, let me expound upon the virtues of Heiser Ford on Silver Spring D More

by MARSHALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Gigl
5.0
This rating includes all reviews, with more weight given to recent reviews.
“Hutch” Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Ann Scaffidi, Chris Meyer, Brandi Winfrey, Mike Lavin, Terrance Anderson, Kristina Beck, Matthew Pulaski
May 18, 2020 -

Heiser Ford Lincoln responded

Thank you very much for your positive feedback! Heiser Automotive

May 14, 2020

Excellent, knowledgeable customer service all around! Glendale Heiser is always consistent with their customer service. Joe Vicari was tops in the service that I needed. Chris, the shuttle driver, took More

by HHRUBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris, the shuttle driver. , Service Team
May 18, 2020 -

Heiser Ford Lincoln responded

Thank you very much for your positive feedback of your service experience with Joe and Chris! We appreciate the opportunity to earn your business and hope to see you again soon! Heiser Automotive

May 13, 2020

Two cars- 20K service Edge, 100k service Focus The service writer was awesome expect they left off the discount. The receptionist/cashier is terrible from booking confusion to the question I asked More

by DONALDMGOGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember their names.
May 13, 2020 -

Heiser Ford Lincoln responded

Dear Donald, Please accept our sincere apologies for your issues during this recent service experience. Our service manager will be reaching out to you to discuss you concerns. Thank you

May 13, 2020

I've been going to heiser for my service needs for years and I've always gotten a1 service keep up the good sales and customer service work More

by ras4925
Recommend Dealer
Yes
Employees Worked With
Terrance Anderson
May 18, 2020 -

Heiser Ford Lincoln responded

Thank you very much for your positive feedback of your service experience! We appreciate the opportunity to earn your business and hope to see you again soon!

May 10, 2020

Everyone was very kind and professional from the person who picked up and delivered my auto to the service personnel that changed the oil. Loved the valet service especially at this time of the COVID-19 vi More

by NANNYJ9
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrance Anderson
May 11, 2020 -

Heiser Ford Lincoln responded

Thank you very much for your positive feedback of your service experience. We appreciate the opportunity to earn your business and hope to see you again soon! Heiser Automotive

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