1,066 Reviews of Heiser Ford Lincoln - Service Center
A very pleasant expieriance I wanted to take advantage of having my car picked up, serviced and brought back. The process worked out very well. Thanks for a great job, well done. I wanted to take advantage of having my car picked up, serviced and brought back. The process worked out very well. Thanks for a great job, well done. More
Knowledgable and helpful I brought my Fiesta in for new tires and service to correct a recall problem. The parts needed for the recall repair were ordered and I was able to u I brought my Fiesta in for new tires and service to correct a recall problem. The parts needed for the recall repair were ordered and I was able to use my car during the wait. Heiser provided me with a car while mine was in the shop for the recall repair. I was told that I didn't need to order a new cover to replace the one broken during an inspection of the recalled part because the new part included its own cover. Everything was done with practically no disruption of my routine. More
Heiser will go out of their way to service,maintain, and keep their customers happy. They picked up and delivered a rental vehicle which was very helpful. Car came back washed and repaired to satisfaction. keep their customers happy. They picked up and delivered a rental vehicle which was very helpful. Car came back washed and repaired to satisfaction. My next vehicle will definitely be bought from Heiser Ford due to their service More
Excellent customer service I have worked with Terry Anderson a number of times and he has always demonstrated excellent customer service and responsiveness. Also, the overall q I have worked with Terry Anderson a number of times and he has always demonstrated excellent customer service and responsiveness. Also, the overall quality of service by the dealership has been top notch. More
A great place for car service issues. Always good customer service. Always updating me with my repair and letting me know when my vehicle will be ready. customer service. Always updating me with my repair and letting me know when my vehicle will be ready. More
Heiser by Uecker Twenty-five words eh? Do hyphenated words count as two? While I await your response, let me expound upon the virtues of Heiser Ford on Silver Spring D Twenty-five words eh? Do hyphenated words count as two? While I await your response, let me expound upon the virtues of Heiser Ford on Silver Spring Drive in Glendale, Wisconsin. Oops, looks like we’re out of words. And time too. By the way, do you know that sentences are grammatically correct if they start with an “and” or a “but”. Hey, I’ve been the butt of a lot jokes (haha, get it?). But I digress. It’s been really fun doing this survey when I could be out on the links or at least at home playing tiddly-winks. I hope you didn’t expect something from me in iambic pentameter. You should know me better than that by now, Ciao, baby. More
Excellent, knowledgeable customer service all around! Glendale Heiser is always consistent with their customer service. Joe Vicari was tops in the service that I needed. Chris, the shuttle driver, took Glendale Heiser is always consistent with their customer service. Joe Vicari was tops in the service that I needed. Chris, the shuttle driver, took such great care in disinfecting the shuttle before I entered the vehicle during these days of COVID-19. Your dealership is spotless, all over, all the time! More
Two cars- 20K service Edge, 100k service Focus The service writer was awesome expect they left off the discount. The receptionist/cashier is terrible from booking confusion to the question I asked The service writer was awesome expect they left off the discount. The receptionist/cashier is terrible from booking confusion to the question I asked her on the discount with the reply "thats not my job". That is your face to face interface with customers and my poor impression of your dealership. More
Everyone was very kind and professional from the person who picked up and delivered my auto to the service personnel that changed the oil. Loved the valet service especially at this time of the COVID-19 vi who picked up and delivered my auto to the service personnel that changed the oil. Loved the valet service especially at this time of the COVID-19 virus! Thank-you very much! More