Heiser Ford Lincoln - Service Center

I had tire rotation done when they gave car back to me Lug nuts were loose on one tire. Was about to get accident on freeway Lug nuts were loose on one tire. Was about to get accident on freeway More

so my Ford Flex 2013 had a recall received the letter so my Ford Flex 2013 had a recall received the letter last year on fortunately in the pandemic cause everything to be delayed. Received the confirmat so my Ford Flex 2013 had a recall received the letter last year on fortunately in the pandemic cause everything to be delayed. Received the confirmation letter that they are not ready to fix the problem on the flex. May one call to the dealership then immediately knew what I was talking about and set my appointment. They told mr early that it might take three to four hours it took exactly that call me everything went so smoothly I would definitely recommend taking your car there for services thank you guys. More

It's my favourite dealership!It's very cozy of filling when l am there. Parts and Service dept Employees very knowledgeable and helpful. Very thankful for my great experience! Arkadiy Tsirlin. LADA DR when l am there. Parts and Service dept Employees very knowledgeable and helpful. Very thankful for my great experience! Arkadiy Tsirlin. LADA DRIVER SCHOOL LLC More

I have always had fast and friendly service. Never had to wait long.. Your cashier, on the other hand was in a rush to get me out. Very rude in my opinion. wait long.. Your cashier, on the other hand was in a rush to get me out. Very rude in my opinion. More

Very clear results of inspection and a quick follow-up to solve the issue. Last visit was for general maintenance and I was in and out fairly quickly. solve the issue. Last visit was for general maintenance and I was in and out fairly quickly. More

Kept me waiting past appointment time. Took 4 hours to determine they didn't have the part. Said they would call when part came in. Never did. determine they didn't have the part. Said they would call when part came in. Never did. More

The staff was professional, courteous and timely. I was called after the completion of work and quoted a price. I plan to get more work done to my vehicle due to this pleasant experience. called after the completion of work and quoted a price. I plan to get more work done to my vehicle due to this pleasant experience. More

Heiser Ford service seems to be well ran and professional. Appointment time was honored and time of service given was accurate. Counter personal and courteous. professional. Appointment time was honored and time of service given was accurate. Counter personal and courteous. More

I spent $5000 to have my vehicle repaired. I had to bring it back as it wasn’t fixed right the first time. Plus when I picked it up, there was a used mask on the front seat and one would think after p bring it back as it wasn’t fixed right the first time. Plus when I picked it up, there was a used mask on the front seat and one would think after paying $5000 on a repair you could at least wash the vehicle. Additionally, the previous service manager lied to me and told me he had to order parts for a nonexistent problem. I would hard pressed to tell anyone to go to you. More

Took my van in for a recall. All was handled eventually but the service group and scheduler were not on the same page. The person scheduling the appointment said it could be done while I waited and when i but the service group and scheduler were not on the same page. The person scheduling the appointment said it could be done while I waited and when it came to the repair, parts needed to be ordered and it took a few days. Luckily I didn’t need this vehicle in that time frame. More