Heiser Ford Lincoln - Service Center

Always polite but not consistent in what I was told plus they didn’t fix the problem . The car still doesn’t do what it is supposed to they didn’t fix the problem . The car still doesn’t do what it is supposed to More

I would highly recommend this service department. When I hit something in the road 2 hours from home, they checked my car immediately upon receiving it from the tow company! Thank you so much for your fast hit something in the road 2 hours from home, they checked my car immediately upon receiving it from the tow company! Thank you so much for your fast service so we could get back home! More

The friendliness and service was 5/5 stars. I got new tires, but they uncovered an issue with my thermometer, but were not pushy and they did not charge me for the diagnostic. Highly recommended! tires, but they uncovered an issue with my thermometer, but were not pushy and they did not charge me for the diagnostic. Highly recommended! More

Overall the experience was fair. I was quoted one price and received something different at the time of payment. Promised a loaner got there could not locate my reservation. I have been a customer at this and received something different at the time of payment. Promised a loaner got there could not locate my reservation. I have been a customer at this location for years. Service department has changed and some polishing is needed. Overall I would still recommend this location. More

Hello the reason for this visit was a noise Then the price where all over the place. Then they couldn't get parts they quoted price where all over the place. Then they couldn't get parts they quoted More

Personable. Attentive. Arrival at the sevice garage has significantly improved since my initial appointments. Originally I always felt invisible. Now the personel respond quickly whenever I pull in the g significantly improved since my initial appointments. Originally I always felt invisible. Now the personel respond quickly whenever I pull in the garage. More

I like the employees, the service, the environment inside building this is the 5th Lincoln Continual that I have leased. And my Son Brandi Winfrey is one of the best New car salesmen at Hisser building this is the 5th Lincoln Continual that I have leased. And my Son Brandi Winfrey is one of the best New car salesmen at Hisser More

Patrick was helpful as usual as this is our second vehicle in the last few months and probably the 10th over the last 5 years vehicle in the last few months and probably the 10th over the last 5 years More

I’m not sure what service visit this for ? I already replied about my visit on 11/24 that was not satisfactory.The communication was pretty much missing . replied about my visit on 11/24 that was not satisfactory.The communication was pretty much missing . More

Always get great service at Heiser. I have only 1 complaint. I wish they woukd put my headlights back on AUTOMATIC, when they are done. I find out they are OFF, when a drivers flashes their lights at complaint. I wish they woukd put my headlights back on AUTOMATIC, when they are done. I find out they are OFF, when a drivers flashes their lights at me, the next time I drive at night. More